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Switchboard has developed this toolkit in partnership with the Migration Policy Institute (MPI) to support public and private sector stakeholders involved in resettlement with conducting effective quarterly consultations (QCs). Those stakeholders include State Refugee Coordinators (SRCs), State Refugee Health Coordinators (SRHCs), national and local resettlement agency (RA) staff, ethnic community-based organizations (ECBOs), and others. After […]
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Newcomer integration depends on countless individual and systemic factors, and feeling empowered in accessing services in a new community is an essential indicator of success. Newcomer service providers can play a major role in supporting newcomer access to resources in their communities, but it can be tough to know where to start in addressing the […]
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This online self-directed course is designed for anyone working in refugee service provision, including staff who directly serve newcomers and their supervisors. The course is useful in improving your work with refugee and newcomer clients. This course encourages all service providers, regardless of experience, to reflect on how their identity shapes their service provision and […]
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In response to the recent increase in discriminatory rhetoric, threats, and general unrest surrounding the 2024 U.S. Presidential Elections, CARRE has created a guidance note with tips and resources for providers to provide support and information to clients who many be experiencing distress.
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This video, part two in the series, explores the major service areas and grant programs offered by the Office of Refugee Resettlement (ORR). It explains how ORR supports refugees, asylees, unaccompanied minors, and other newcomers by funding programs across four key areas: social adjustment and integration, physical and behavioral health, employment and economic stability, and […]
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This video provides an informative overview of the Office of Refugee Resettlement (ORR), a government agency established under the Refugee Act of 1980. It explains ORR’s mission to promote the well-being and stability of refugees, asylees, unaccompanied children, and other eligible populations. Viewers will learn about the various services and programs ORR offers, including trauma-informed […]
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Hosted on September 5, 2024, the training was delivered by Lillie Hinkle, an Associate Policy Analyst with the Migration Policy Institute’s (MPI’s) National Center on Immigrant Integration Policy; Julie Sugarman, Associate Director for K–12 Education Research at MPI’s National Center on Immigrant Integration Policy; and Rob Callus, Switchboard Training Officer. The U.S. federal government requires […]
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In the past few months, Switchboard has received several technical assistance requests from newcomer services staff concerning the same topic: how to talk to community members or potential stakeholders who may oppose the resettlement program and/or immigration in general. If you are looking for ideas about how to navigate these conversations—and make the case that […]
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The “Refugee Community Education Video Index,” authored by Catholic Charities, is a comprehensive resource featuring a curated collection of videos on a wide range of topics, including health, estate planning, English learning, and more. This index is thoughtfully categorized by language to ensure accessibility and relevance for diverse refugee communities. By providing easily accessible educational […]
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Recently resettled groups often face a multitude of stressors throughout their migration journey and in their new environment, which can limit their ability to seek out others in their community. Additionally, the settings they came from may have harbored conflict, persecution, and displacement, breaking up families and social networks and developing distrust of others. This […]
