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This episode of the Switchboard Podcast discusses the unique health challenges faced by Afghan women during and post-resettlement. Host Jesse Griggs speaks with Naheed Samadi Bahram, U.S. Country Director for Women for Afghan Women and a technical advisor for the Society of Refugee Healthcare Providers. Together, they explore how the healthcare system can better address […]
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In this episode of the Switchboard Podcast, “Preparing for the Arrival of High-Risk Medical Cases,” we discuss essential strategies for resettlement service providers working with newcomers who have complex medical needs. Janet Kurczaba, Intensive Case Manager Supervisor, shares her expertise on identifying high-risk cases, collaborating with healthcare providers, and navigating challenges such as Medicaid enrollment, […]
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In this episode of the Switchboard Podcast, “Collaborating with Pediatricians and Families to Care for Newcomer Children,” we discuss the unique challenges and best practices in providing healthcare to immigrant and refugee children. Dr. Anisa Ibrahim, a pediatrician and medical director at Harborview Pediatrics Clinic, shares her expertise on navigating the complexities of pediatric care […]
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In this episode of the Switchboard Podcast, “Culturally Driven Health Communications,” we explore the critical role of culturally sensitive health communication in supporting immigrant and refugee communities. Our guest, Syreeta Wilkins, a communication strategist at the National Resource Center for Refugees, Immigrants, and Migrants (NRC RIM), shares her expertise on creating impactful health materials tailored […]
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Refugee and newcomer clients with complex medical conditions require additional case management support, including connections to appropriate health care services. This guide, written by Society of Refugee Healthcare Providers, introduces significant medical conditions and provides helpful tips for resettlement service providers.
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Having sensitive health conversations can be a difficult but important part of assisting newcomer clients with accessing needed services. This information guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, shares practical tips for service providers working with refugee and newcomer populations. It also incorporates considerations for the Afghan community.
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This checklist, created in partnership with the Society of Refugee Healthcare Providers, aims to guide conversations between case managers and clients to help newcomer parents prepare for the pre- and post-natal (postpartum) periods of pregnancy in the U.S. Even if someone has experienced pregnancy in another country, understanding the expectations, resources, and cultural norms specific […]
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This resource, created in partnership with the Society of Refugee Healthcare Providers, is for service providers to reference with newcomers who will be giving birth in the U.S. Service providers should encourage clients to pack their hospital bag a few weeks prior to their due date, to ensure they have the supplies they need ready […]
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Newcomers may experience multiple issues accessing health care, including transportation, interpretation, competing demands, insurance, and barriers to follow-up care. While these issues are often systemic and rooted in inequities, and there are no perfect solutions, there are several ways service providers can support clients in overcoming barriers and advocating for their health. This guide, created […]
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Service providers (such as resettlement agencies and community-based organizations) and primary health care providers (clinicians) both have the best interests of clients’ health in mind. But demanding caseloads and lack of clarity around roles can make collaboration difficult. This guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, highlights tips from […]
