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Refugee and newcomer clients with complex medical conditions require additional case management support, including connections to appropriate health care services. This guide, written by Society of Refugee Healthcare Providers, introduces significant medical conditions and provides helpful tips for resettlement service providers.
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Having sensitive health conversations can be a difficult but important part of assisting newcomer clients with accessing needed services. This information guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, shares practical tips for service providers working with refugee and newcomer populations. It also incorporates considerations for the Afghan community.
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This checklist, created in partnership with the Society of Refugee Healthcare Providers, aims to guide conversations between case managers and clients to help newcomer parents prepare for the pre- and post-natal (postpartum) periods of pregnancy in the U.S. Even if someone has experienced pregnancy in another country, understanding the expectations, resources, and cultural norms specific […]
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This resource, created in partnership with the Society of Refugee Healthcare Providers, is for service providers to reference with newcomers who will be giving birth in the U.S. Service providers should encourage clients to pack their hospital bag a few weeks prior to their due date, to ensure they have the supplies they need ready […]
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Newcomers may experience multiple issues accessing health care, including transportation, interpretation, competing demands, insurance, and barriers to follow-up care. While these issues are often systemic and rooted in inequities, and there are no perfect solutions, there are several ways service providers can support clients in overcoming barriers and advocating for their health. This guide, created […]
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Service providers (such as resettlement agencies and community-based organizations) and primary health care providers (clinicians) both have the best interests of clients’ health in mind. But demanding caseloads and lack of clarity around roles can make collaboration difficult. This guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, highlights tips from […]
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Many parts of the U.S. are currently experiencing winter conditions including snow, ice, and extremely cold temperatures. Newcomers may not be familiar with cold weather environments or proper safety methods. This post details resources and considerations for vehicle and transportation safety in winter that service providers can share with clients. This is part two of […]
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Many parts of the U.S. are currently experiencing winter conditions including snow, ice, and extremely cold temperatures. Service providers should ensure that newcomer clients understand the necessary steps to prepare for extreme winter weather and have adequate resources for coping with winter storms and hazards. Many clients have never experienced cold winter environments and may […]
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The frontline and management staff of organizations serving refugees and newcomers play an essential role in promoting health and wellness for clients, staff, and volunteers. This guide introduces resettlement staff to selected public health reportable conditions that are highly relevant to their work. The content was created by Switchboard in partnership with the Society of […]
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Refugees and other newcomers can have complex medical and mental health needs due to factors experienced pre- and post-resettlement. This information guide briefly introduces refugee health to service providers and includes resources that can be shared with medical provider partners new to serving refugee patients. It reviews the refugee health journey; most common health issues; […]
