Population: Refugees

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This resource, developed by Switchboard, provides answers to frequently asked questions regarding the Switchboard Community Support Line (SCSL). The Switchboard Community Support Line offers information and referrals to those working to welcome and support refugees and other ORR-eligible newcomers. Whether you are a private sponsor or a community service provider assisting newcomers, our team is…

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Hosted on 3/13/25, the training was delivered by Zainab Ahmadi, Master of Social Work (MSW); Sara Dadkhah, MPA, Switchboard Training Officer; Jasmine Griffin, MA, LPC, a Switchboard Training Officer; and, Maya Wahrman, MSW, LSW, a Switchboard Training Officer. Every year, Switchboard receives an abundance of questions from case managers about how to balance caseloads, paperwork…

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Data visualization is the process of presenting information using visuals such as plots, charts, and diagrams. The goal of data visualization is to help your audience understand the main message of your data without introducing additional clutter. In many cases, easy-to-read forms of visualization, such as bar and pie charts, are sufficient to present your…

Wondering how you can help prepare newcomers for emergencies? Take a proactive approach! Newcomers should be familiar with local emergency protocols and available resources. Provide guidance about potential risks, share videos and tips on preparedness, and inform newcomers about how to access available support before, during, and after emergencies. You may also assist clients in…

Wondering how you can help prepare newcomers for emergencies? Take a proactive approach! Newcomers should be familiar with local emergency protocols and available resources. Provide guidance about potential risks, share videos and tips on preparedness, and inform newcomers about how to access available support before, during, and after emergencies. You may also assist clients in…

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Led by: Kevin Davis, Sr. Program Officer, Workforce Development IRC PE Guest speaker: Maria Sigalas, Sr. Program Officer, Financial Capabilities IRC PE   Episode overview: Finances are a primary concern for many newcomer families. However, newcomer women are often underrepresented in many economic empowerment and financial capabilities programs offered by refugee service providers. What are…

In this blog post, Stefanie Vasquez, Program Manager at World Education Services, shares insights from her conversation with Paula DaSilva-Michelin, EdD, an internationally educated immigrant from Brazil who understands firsthand the barriers newcomers face when trying to re-enter their professions in the United States. As the Director of Programs at the Center for Immigrant Education…

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Pre- and post-migration stressors such as trauma, loss, and cultural adjustment may put refugees and other newcomers at a heightened risk for substance use disorders. Additionally, newcomers frequently face challenges accessing health care, further increasing their vulnerability to substance use disorders and their effects. To best support clients, service providers should understand substance use and…

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M&E planning never takes place in a vacuum. Service providers often find themselves navigating the competing demands of multiple grants or funders; integrating new M&E requirements into preexisting programs; and trying to collect additional data for learning and program improvement. Developing an M&E plan in this situation can feel like you have many puzzle pieces…

The Karen Organization of San Diego (KOSD) has created a new directory of ethnic community-based organizations (ECBOs) across the United States, organized by state. KOSD developed this directory to improve access to services and strengthen support networks for refugee and immigrant communities throughout the country. This resource is designed to support both newcomers and the…