Culturally congruent intensive case management service for three refugee communities

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Abstract

In 1999 an intensive case management (ICM) mental health service targeting Afghan, Sri Lankan, and Somali communities was established in Toronto. The program provides culturally and linguistically appropriate ICM. Using administrative data of clients enrolled in the program from 2006 to 2010, we examined the effectiveness of the program by assessing the enrollment status two years after program admission, the estimated length of stay, as well as changes in length of hospitalization, medication adherence, and employment status from baseline to two-year follow-up. At two-year follow-up, 22% had met treatment objectives and left the program, whereas 42% remained in the program. About 25% withdrew from the program, 8% relocated, and 2% died. The estimated median length of stay in the program was 790 days. Compared with a baseline measurement period ranging from six months to one year, clients had fewer hospital visits by two years postadmission), improved treatment adherence, and better employment outcomes. No change in hospitalization days was observed. Given the lack of control group in this study, the results provide some preliminary evidence for effectiveness of a culturally congruent ICM for refugee communities.

Citation

Relevant Evidence Summaries

The evidence was reviewed and included in the following summaries: 

What are the impacts of case management on refugees?

While rigorous evidence is limited, the literature suggests that case management is associated with numerous positive outcomes. The body of evidence is largely suggestive in rigor and yields generally positive outcomes, although some studies show mixed results. The one available impact study yields positive results. The available studies have examined diverse outcomes such as self-sufficiency,…

About this study

AGE: Adults

DIRECTION OF EVIDENCE: Inconclusive or mixed impact

FULL TEXT AVAILABILITY: Free

HOST COUNTRY: Canada

HOST COUNTRY INCOME: High

INTERVENTION DURATION: 2 years

INTERVENTION: Intensive case management (ICM)

OUTCOME AREA: Mental Health

POPULATION: Refugees

REGION OF ORIGIN OF PARTICIPANT(S): Multiple Regions

STRENGTH OF EVIDENCE: Suggestive

TYPE OF STUDY: Suggestive evidence

YEAR PUBLISHED: 2018

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