Part 1: Creating Balance in Case Management

What will this webinar cover? 

​​Every year, Switchboard receives an abundance of questions from case managers about how to balance caseloads, paperwork requirements, and other challenging aspects of case management, such as setting boundaries with clients and creating self-care regimens. This webinar will provide guidance on some of our most frequently asked questions on these topics. While there are no easy answers to these complex challenges, we will share ideas that have helped many experienced case managers. 

Is this webinar for me? 

This webinar is designed for case managers and other providers and individuals serving refugees who are navigating the challenges of balancing multiple responsibilities while striving to maintain work-life harmony. Prior knowledge of this topic is not required. 

Why should I participate?

After participating in this ​60-minute​ session, you will be able to:  

• ​​Recognize several common challenges of case management while identifying strategies to set healthy professional boundaries with clients 

• ​Describe ways to improve work-life harmony, including shifts in mindset and self-care strategies 

• ​Apply new time management approaches and organizational tools to navigate high caseloads ​