Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.
Refine Results
FIRST PUBLISHED
RESOURCE TYPE
TOPIC
TARGET AUDIENCE
PUBLISHED BY
POPULATION
LANGUAGE
PUBLISHED BY:
Earn your ASWB ACE-approved certificate worth 1.5 continuing education (CE) credits for completion of the free Switchboard webinar, Navigating Difficult Conversations with Clients. Newcomers often encounter complex, challenging situations as they adjust and integrate into society. Conversations with clients about these challenges can be particularly complicated given past trauma exposure and cultural differences. This webinar […]
PUBLISHED BY:
Earn your ASWB ACE-approved certificate worth 1.25 continuing education (CE) credits for completion of the free Switchboard webinar, Creating High-Quality Case Management Documentation. Writing case notes is an essential part of every case manager’s responsibilities, but creating them can be a time-consuming aspect of this very demanding profession. This webinar will cover the fundamentals of […]
PUBLISHED BY:
Switchboard’s free online self-paced course, Introduction to Adult Education Principles, introduces the core principles of adult learning alongside evidence-based instructional strategies tailored to adult students. You will learn how to incorporate these principles and strategies into your adult learning facilitation within the context of newcomer service provision. Course Objectives After completing this course, you will […]
PUBLISHED BY:
Switchboard’s free online self-paced course, Introduction to Strengths-Based Services, introduces a strengths-based approach to services that recognizes clients as capable, resourceful, and resilient. You will learn how to incorporate these principles into your work to empower clients to achieve their goals as they build a life in the United States. Course Objectives After completing this […]
PUBLISHED BY:
This online self-directed course is designed for newcomer service providers who support clients in navigating and filing U.S. income taxes, and newcomers who want to gain knowledge and understanding about U.S. income taxes.