Resources

Our multimedia resource library features content developed by both Switchboard and the larger resettlement community.  You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.

The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard. 

 

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This online self-directed course is designed for anyone working in refugee service provision, including staff who directly serve newcomers and their supervisors. The course is useful in improving your work with refugee and newcomer clients. This course encourages all service providers, regardless of experience, to reflect on how their identity shapes their service provision and […]

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Resettlement providers will benefit from learning more about the operations of the behavioral health system. You will be better equipped to provide effective referrals for clients when they are aware of the available services and roles of behavioral health providers. After completing this course, you will be able to:  Explain the meaning of behavioral health […]

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This online self-directed course is designed for career navigators or employment staff who have a basic understanding of career navigation and fundamental practices such as skill assessment, enrollment, and career pathway planning. This course is relevant for individuals interested in developing and strengthening their career pathway programs to broaden opportunities for their clients. After completing […]

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This course is intended for anyone whose role includes monitoring and evaluation, program design, proposal development, or program management, or any staff interested in growing their understanding of M&E. Staff who enroll in this course do not need prior experience with M&E, but we recommend that you start by completing the first course in this […]

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This course is deisgned to help legal staff at ORR-funded organizations understand the I-730 process for Afghan asylees. The course explains all aspects of the I-730 process, along with samples and job aids that you can download. If you work at an ORR-funded organization and you are either an attorney or an accredited representative, or […]

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This course is for relevant for anyone whose role includes M&E, program design, proposal development, or program management, or any staff interested in growing their understanding of M&E. After completing this course, you will be able to:  Use key terms related to monitoring, evaluation, and project design Explain why it is important to use evidence […]