Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.
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Offers foundational knowledge about who URMs are, their journey to the US, the available programs, and how to support their integration. Intended for anyone who supports URMs, from case managers to educators. Especially helpful for those new to this population. After completing, you will: describe the URM program; identify unique experiences/challenges faced by URMs; recognize…
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This course demonstrates that case notes are an important part of your work, providing skills and knowledge to complete them effectively and efficiently. Targeted for newcomer service providers, including caseworkers, case managers, and employment specialists, especially those new to employment services. After completing, you will: describe the benefits of documentation; identify key components of effective…
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Welcoming America has published a dynamic new online training resource for local welcomers across the country! In partnership with Refugee Welcome Collective, through funding by the U.S. Department of State, Welcoming America has developed a new self-paced training to support the work of people engaged in or considering participating in refugee community sponsorship and for…
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Resettlement providers will benefit from learning more about the operations of the behavioral health system. You will be better equipped to provide effective referrals for clients when they are aware of the available services and roles of behavioral health providers. After completing this course, you will be able to: Explain the meaning of behavioral health…
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This online self-directed course is designed for career navigators or employment staff who have a basic understanding of career navigation and fundamental practices such as skill assessment, enrollment, and career pathway planning. This course is relevant for individuals interested in developing and strengthening their career pathway programs to broaden opportunities for their clients. After completing…
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This course is deisgned to help legal staff at ORR-funded organizations understand the I-730 process for Afghan asylees. The course explains all aspects of the I-730 process, along with samples and job aids that you can download. If you work at an ORR-funded organization and you are either an attorney or an accredited representative, or…