Course List
Introduction to Gender Equality in Service Programs
This 12-hour certificate course focuses on gender equality in program design.
Overcoming Challenges in Interpretation
This module offers suggestions for how service providers can improve the quality of an interpreted conversation and tackle common challenges. (20 min)
Introduction to Working with Interpreters
This module introduces key terms and concepts to providers new to working with interpreters. (20 min)
Introduction to Monitoring and Evaluation (M&E)
This module reviews common M&E terminology and provides an introduction to a key M&E tool, the logic model. (20 min)
Developing Theories of Change
This module explains a key element of program design, monitoring and evaluation: developing strong theories of change. (20 min)
Developing Logical Frameworks (Logframes)
This module explains a key element of program design, monitoring and evaluation: the logical framework or logframe. (20 min)
Choosing Data Collection Methods
This module covers five questions for choosing appropriate data collection methods. (20 min)
Data Analysis and Action Planning
This module covers how to prepare for and conduct meaningful data analysis and action planning. (20 min)
Fundamentals of Providing Services to Survivors of Torture
This 9-module course provides a basic foundation in the knowledge and skills required to provide effective services to torture survivors. (5 hours)
Discrimination & Bullying of Refugee Youth
This course discusses psychological and sociological concerns related to bullying and discrimination among refugee youth. (70 min)
Refugee and Immigrant Family and Community Engagement in the Schools
This course reviews six National Standards for Family-School Partnerships and describes how to implement them with refugee students and their families. (78 min)
Preventing Child Maltreatment in ORR-/DCS-Funded Care Provider Programs
This course focuses on professional conduct and how to recognize and prevent child maltreatment. (48 min)