Course List

Switchboard develops and compiles self-paced online courses to address refugee service providers’ professional development needs. The course list below includes e-learning produced by Switchboard and by other training providers. You may use the drop-down list to select from categories including child, youth, and family services; health and mental health; employment; monitoring and evaluation; and case management. Click on each course to learn more and enroll!

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Private

FY21 Client-Responsive Monitoring and Evaluation

This 17-hour group-based certificate course focuses on how to turn client feedback data into action. It is only available to applicants who were accepted.

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External

Working with Refugee, Immigrant, and Migrant Communities in COVID-19

This course will introduce you to refugee, immigrant, and migrant (RIM) communities in the US and explain why they are disproportionately impacted by COVID-19.

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External

Working with Interpreters during Case Investigation and Contact Tracing

This module is designed for case investigators and contact tracers, supervisors and interpreters working with contact tracers. (30 min)

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External
Image of two girls reading

Teaching for Refugees: Building Knowledge

This course seeks to expand awareness, deepen understanding, and develop resources that will be useful in the classroom to cultivate harmony and belonging as part of larger efforts to welcome and fully integrate newcomers into our communities. (20 min)

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Girl holding diploma

Supporting Refugee Students with Interrupted or Limited Formal Education (SLIFE)

This six-part course is designed for classroom teachers working with SLIFE and/or refugee youth, mentors, coaches, administrators, or teacher preparation staff (28 hours).

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Free
Image of staff sitting around table

Introduction to Strengths-Based Employment Services

This module provides practical tips for integrating a strengths-based approach into employment services. (25-30 min)

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Free

Introduction to Gender-sensitive Monitoring and Evaluation

This module offers suggestions for how to integrate gender-sensitive M&E throughout the project cycle. (25-30 min)

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External
Photo of two young women

Addressing the Contraceptive Needs of Refugee Youth and Women

This course, aimed at healthcare providers, is a series of four 15-20 minute micromodules (60-80 min)

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Free

Overcoming Challenges in Interpretation

This module offers suggestions for how service providers can improve the quality of an interpreted conversation and tackle common challenges. (20 min)

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Free

Introduction to Working with Interpreters

This module introduces key terms and concepts to providers new to working with interpreters. (20 min)

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External

Introduction to Immigrant and Refugee Health

This lecture-based introductory course includes eight lectures led by global health experts, accompanying external resources, and quizzes. (7 hours)

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External

Refugee and Immigrant Family and Community Engagement in the Schools

This course reviews six National Standards for Family-School Partnerships and describes how to implement them with refugee students and their families. (78 min)

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External
Man wearing mask

HPV Vaccination: Framing the Conversation for East African Families

This course summarizes the most up-to-date information on HPV infection, HPV-related cancers, and vaccination recommendations.

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External
Two woman sitting in class

Sustainable Learning Design for Refugee Educators

The objective for this module is that the educator demonstrates proficiency in designing sustainable learning elements to create a blended or online course for refugee teachers.

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External
Students raising hands in class

Social & Emotional Learning and Trauma-Informed Approaches in Refugee Education

The objective for this module is that the educator demonstrates proficiency in using social and emotional learning and trauma-informed approaches in their classrooms to support refugee student well-being and learning.

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External
Young adult typing on laptop

Scaffolding Learning to Support Refugee Students

The objective for this module is that the educator demonstrates proficiency in utilizing appropriate scaffolding strategies to make learning accessible and meaningful for students of refugee backgrounds.

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External
Two young adults studying

Differentiating Instruction to Support Refugee Students

The objective for this module is that the educator demonstrates proficiency in utilizing appropriate differentiation strategies to make learning accessible and meaningful for students of refugee backgrounds.

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External
Students in a classroom

Cultural Proficiency and Culturally Sustaining Pedagogy in Refugee Education

The objective for this module is that the educator demonstrates competency in knowing their students deeply and working effectively with diverse refugee students and their families through use of culturally sustaining practices.

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Free

Data Analysis and Action Planning

This module covers how to prepare for and conduct meaningful data analysis and action planning. (20 min)

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Free

Choosing Data Collection Methods

This module covers five questions for choosing appropriate data collection methods. (20 min)

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