Private

Introduction to Gender Equality in Service Programs

This 12-hour certificate course focuses on gender equality in program design.

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Free

Overcoming Challenges in Interpretation

This module offers suggestions for how service providers can improve the quality of an interpreted conversation and tackle common challenges. (20 min)

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Free

Introduction to Working with Interpreters

This module introduces key terms and concepts to providers new to working with interpreters. (20 min)

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Free

Introduction to Monitoring and Evaluation (M&E)

This module reviews common M&E terminology and provides an introduction to a key M&E tool, the logic model. (20 min)

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Free

Developing Theories of Change

This module explains a key element of program design, monitoring and evaluation: developing strong theories of change. (20 min)

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Free

Developing Logical Frameworks (Logframes)

This module explains a key element of program design, monitoring and evaluation: the logical framework or logframe. (20 min)

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Free

Choosing Data Collection Methods

This module covers five questions for choosing appropriate data collection methods. (20 min)

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Free

Data Analysis and Action Planning

This module covers how to prepare for and conduct meaningful data analysis and action planning. (20 min)

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External

Fundamentals of Providing Services to Survivors of Torture

This 9-module course provides a basic foundation in the knowledge and skills required to provide effective services to torture survivors. (5 hours)

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External

Discrimination & Bullying of Refugee Youth

This course discusses psychological and sociological concerns related to bullying and discrimination among refugee youth. (70 min)

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External

Refugee and Immigrant Family and Community Engagement in the Schools

This course reviews six National Standards for Family-School Partnerships and describes how to implement them with refugee students and their families. (78 min)

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External

Preventing Child Maltreatment in ORR-/DCS-Funded Care Provider Programs

This course focuses on professional conduct and how to recognize and prevent child maltreatment. (48 min)

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