Course List
Switchboard develops and compiles self-paced online courses to address refugee service providers’ professional development needs. The course list below includes e-learning produced by Switchboard and by other training providers. You may use the drop-down list to select from categories including child, youth, and family services; health and mental health; employment; monitoring and evaluation; and case management. Click on each course to learn more and enroll!
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FY21 Supporting Refugee Clients’ Adjustment and Wellbeing: A Mental Health and Psychosocial Support Primer
This 12-hour group-based certificate course provides a foundational understanding of mental health. It is only available to applicants who were accepted.
Applying a Strengths-Based Approach to Job Readiness & Career Counseling
This course offers a deeper dive for employment staff interested in strengths-based approaches. (3 hours)
Toxic Stress and Well-being among Students Affected by Forced Migration
In this course, you will learn about common experiences associated with forced migration, how toxic stress affects children and youth, and key ways that effects of toxic stress can be mitigated. (45 min)
Working with Refugee, Immigrant, and Migrant Communities in COVID-19
This course will introduce you to refugee, immigrant, and migrant (RIM) communities in the US and explain why they are disproportionately impacted by COVID-19.
Working with Interpreters during Case Investigation and Contact Tracing
This module is designed for case investigators and contact tracers, supervisors and interpreters working with contact tracers. (30 min)
Teaching for Refugees: Building Knowledge
This course seeks to expand awareness, deepen understanding, and develop resources that will be useful in the classroom to cultivate harmony and belonging as part of larger efforts to welcome and fully integrate newcomers into our communities. (20 min)
Supporting Refugee Students with Interrupted or Limited Formal Education (SLIFE)
This six-part course is designed for classroom teachers working with SLIFE and/or refugee youth, mentors, coaches, administrators, or teacher preparation staff (28 hours).
Introduction to Strengths-Based Employment Services
This module provides practical tips for integrating a strengths-based approach into employment services. (25-30 min)
Introduction to Gender-sensitive Monitoring and Evaluation
This module offers suggestions for how to integrate gender-sensitive M&E throughout the project cycle. (25-30 min)
Addressing the Contraceptive Needs of Refugee Youth and Women
This course, aimed at healthcare providers, is a series of four 15-20 minute micromodules (60-80 min)
Overcoming Challenges in Interpretation
This module offers suggestions for how service providers can improve the quality of an interpreted conversation and tackle common challenges. (20 min)
Introduction to Working with Interpreters
This module introduces key terms and concepts to providers new to working with interpreters. (20 min)
Introduction to Immigrant and Refugee Health
This lecture-based introductory course includes eight lectures led by global health experts, accompanying external resources, and quizzes. (7 hours)
Refugee and Immigrant Family and Community Engagement in the Schools
This course reviews six National Standards for Family-School Partnerships and describes how to implement them with refugee students and their families. (78 min)
HPV Vaccination: Framing the Conversation for East African Families
This course summarizes the most up-to-date information on HPV infection, HPV-related cancers, and vaccination recommendations.
Sustainable Learning Design for Refugee Educators
The objective for this module is that the educator demonstrates proficiency in designing sustainable learning elements to create a blended or online course for refugee teachers.
Social & Emotional Learning and Trauma-Informed Approaches in Refugee Education
The objective for this module is that the educator demonstrates proficiency in using social and emotional learning and trauma-informed approaches in their classrooms to support refugee student well-being and learning.
Scaffolding Learning to Support Refugee Students
The objective for this module is that the educator demonstrates proficiency in utilizing appropriate scaffolding strategies to make learning accessible and meaningful for students of refugee backgrounds.
Differentiating Instruction to Support Refugee Students
The objective for this module is that the educator demonstrates proficiency in utilizing appropriate differentiation strategies to make learning accessible and meaningful for students of refugee backgrounds.
Cultural Proficiency and Culturally Sustaining Pedagogy in Refugee Education
The objective for this module is that the educator demonstrates competency in knowing their students deeply and working effectively with diverse refugee students and their families through use of culturally sustaining practices.
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Archived Webinar
Digital Skills in Refugee Integration: Lessons Learned from Research and PracticeHosted on September 9, 2021, this training was delivered by Miriam Potocky, Senior Research Associate, Switchboard; and Marwah Maasarani, Evaluation Officer, IRC. Digital skills are…
Tool or Template
Preparing for Data AnalysisThis tool provides guidance for preparing your data for analysis; a process also known as “data cleaning.” It contains a spreadsheet and accompanying instructional document that…
Archived Webinar
Designing and Implementing Equitable and Inclusive SurveysHosted on August 26, 2021, this training was delivered by Floor de Ruijter, Senior Program Officer for M&E, Switchboard; and Lila Suboh, Senior Program Officer…
Blog Post
A Round-up of Resources for Serving Afghan EvacueesIn July 2021, the U.S. government initiated Operation Allies Refuge to quickly admit and resettle individuals from and in Afghanistan who have worked for, or…