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Artificial Intelligence (AI) is rapidly transforming humanitarian aid and resettlement services. In this blog post, two experts in the field—Kimberly Mays, a Senior Program Officer for Digital Communications at Switchboard, and Kristy Crabtree, who works in digital innovation within the International Rescue Committee (IRC)’s Violence Prevention and Response Unit—shed light on AI’s potential in resettlement […]
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This World Education Services blog post guides resettlement providers on supporting ORR-eligible newcomers’ career development. It emphasizes early discussion of clients’ educational backgrounds, offering strategies to understand skills, build support plans, and navigate credential evaluation. The post further provides practical tips for inquiring about international education, as well as using career tools and setting realistic […]
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Are you seeking materials in Haitian Creole to support clients you serve? Based on requests from providers, this blog post compiles Haitian Creole language resources to help service providers and clients navigate three crucial areas: personal safety, workplace rights, and health care access. Most resources listed below are available in additional newcomer languages as well. […]
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The Switchboard Confluence event this fall brought together technology innovators and refugee resettlement professionals to reimagine newcomer support through emerging technologies. This blog post recaps some of the Confluence’s highlights—exploring how ethical tech integration, from artificial intelligence (AI) storytelling initiatives to virtual case management solutions, is transforming refugee services. This blog also includes video links […]
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This blog post offers practical guidance on supporting Ukrainian newcomers in accessing culturally appropriate food in the United States. It covers topics such as familiar foods, grocery shopping, and finding ingredients for traditional Ukrainian dishes. You will gain an understanding of how to assist Ukrainian newcomers in maintaining their culinary traditions while adapting to their […]
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This blog post offers practical guidance on supporting Haitian newcomers in accessing culturally appropriate food in the United States. It covers topics such as familiar foods, grocery shopping, and finding ingredients for traditional Haitian dishes. You will gain an understanding of how to assist Haitian newcomers in maintaining their culinary traditions while adapting to their […]
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In this blog post, Stefanie Vasquez, Program Manager at World Education Services, shares insights from her conversation with Paula DaSilva-Michelin, EdD, an internationally educated immigrant from Brazil who understands firsthand the barriers newcomers face when trying to re-enter their professions in the United States. As the Director of Programs at the Center for Immigrant Education […]
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Recruiting foster parents for unaccompanied refugee minors (URMs) can be a daunting task, especially when it comes to finding homes for teenagers. While many potential foster parents express a desire to foster, common apprehensions about welcoming teens into their homes may deter them from pursuing licensure. Hesitancy to foster teenagers is often due to a […]
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In today’s polarized climate, refugee service providers play a crucial role in supporting newcomer clients who may feel vulnerable to intensified public rhetoric around immigration and cultural integration. While election seasons often heighten this discourse, other events—such as policy changes, prominent news stories involving refugees, or global crises that drive migration—can also amplify discussions that […]
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Switchboard’s latest self-paced eLearning course, Understanding Identities in Refugee Service Provision, is an innovative course that explores self-reflection and cultural humility in refugee and newcomer services to foster an ongoing commitment to learning about diverse identities and cultures. To give you a taste of what’s in store, we’ve invited Madina Masumi and Maya Wahrman to […]
