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This information guide describes some of the common principles and guiding practices of trauma-informed care (TIC) that can inform resettlement and integration practices. It is aimed at refugee service providers, including case managers or those in similar roles, seeking to integrate trauma-informed care into their work. Principles discussed include: Safety Trustworthiness and Transparency Mutual Collaboration […]
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In response to requests from the resettlement network, Switchboard developed this resource list to enhance service providers’ knowledge of the key topics related to coping with hate, including cultural awareness; racism, hate crimes, and discrimination; islamophobia; and antisemitism. Client-facing resources are also included. The external resources contained in this blog post represent the views and opinions […]
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This August marks the two-year anniversary of the Taliban’s return to power in Afghanistan. During this two-year period, the United States has welcomed over 90,000 Afghan evacuees through Operation Allies Welcome. Since 2021, resettlement agencies, state agencies, and community-based organizations have worked tirelessly to support Afghan newcomers’ integration into local communities. As the process of […]
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Hosted on August 1st, 2023, the training was delivered by former Medical Director of the International Centre for Missing and Exploited Children, Dr. Jordan Greenbaum, MD, and Switchboard Training Officer, Megan Rafferty. Switchboard is pleased to announce a series of three webinars exploring the impact of traumatic stress on children and youth who have experienced […]
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Hosted on July 12th, 2023, the training was delivered by former Medical Director of the International Centre for Missing and Exploited Children, Dr. Jordan Greenbaum, MD, and Switchboard Training Officer, Megan Rafferty. Switchboard is pleased to announce a series of three webinars exploring the impact of traumatic stress on children and youth who have experienced […]
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The Safety & Wellness Benchmarks are a compilation of 15 individual scales that measure observable change during the provision of case management for forcibly displaced populations in the United States. The Benchmarks are a case management tool to document progress towards client well-being and goals. They are also meant to be used as a tool […]
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Working with refugee and newcomer clients is multifaceted and complex. At times, the added layers of past trauma, resettlement stressors, and navigation of complicated and limited resources can lead to high-stress interactions with clients.
The Well-Being Guide, created by IFRC, is designed to guide humanitarian staff, volunteers, and for
recipients of mental health and psychosocial support services. The guide provides practical tips for taking care of preventing burnout and promoting well-being.
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Crisis situations, such as security incidents, earthquakes and floods, are on the increase and often leave families very vulnerable. Parents that have lived through crisis situations have reported how concerned they are about their children’s wellbeing.
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Faith can help many religious people cope with stress, maintain mental health, and achieve personal goals. For Afghan Muslim newcomers to the United States, faith and healing are often closely linked. Supporting faith-based practices is one important way that service providers can help meet the mental health needs of Afghan Muslim clients.
