Category: Child, Youth, and Family Services

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Children from birth through age 5 are developing rapidly, and timely access to high-quality services can have major impacts on their school readiness, development, and family well-being. To increase families’ awareness and trust and reduce barriers to accessing early childhood services, we recommend the following strategies.1  Working Within Your Organization Learn about the early childhood…

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By leaning on protective factors, schools can help refugee students navigate traumatic stressors and recognize their unique strengths. In this blog, we will highlight five key protective factors school settings can deploy to support refugee students’ academic achievement and well-being.   1. Supportive Connections with Adults and Peers Positive relationships with both adults and peers are…

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Refugee and newcomer families are often confronted with the daunting challenge of integrating into a new society while seeking gainful employment. This can be especially challenging for newcomers who are caregivers to young children. Service providers should familiarize themselves with high-quality child care resources to help caregivers integrate into their new communities and, crucially, enter…

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Successfully accessing federal student aid often determines whether newcomers can pursue college and career school here in the United States. Staying up to date on the latest federal student aid policies plays a critical role in newcomer service providers’ ability to support and advocate for clients during the application process. This blog covers key updates…

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This August marks the two-year anniversary of the Taliban’s return to power in Afghanistan. During this two-year period, the United States has welcomed over 90,000 Afghan evacuees through Operation Allies Welcome. Since 2021, resettlement agencies, state agencies, and community-based organizations have worked tirelessly to support Afghan newcomers’ integration into local communities. As the process of…

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Hosted on August 1st, 2023, the training was delivered by former Medical Director of the International Centre for Missing and Exploited Children, Dr. Jordan Greenbaum, MD, and Switchboard Training Officer, Megan Rafferty. Switchboard is pleased to announce a series of three webinars exploring the impact of traumatic stress on children and youth who have experienced…

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Hosted on Monday, May 24, 2023 the training was delivered by Rob Callus, Community Integration Training Officer at Switchboard and Selina Máté, Digital Content Manager at Switchboard.  Newcomer young adults face unique challenges when arriving in the U.S. during a critical period in their development. Often lacking role models and resources for effectively continuing their…

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Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Rob Callus and Madina Masumi, two of…

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While there is no one-size-fits-all approach on how to best support mentors of newcomer youth, program coordinators can tailor their management strategies to meet clients’ specific needs and provide strong support to volunteer mentors. Below, Selina Máté describes some of the challenges and common questions that many teams face while building a youth mentorship program…

This resource, created by NCTSN, provides information on how parents can help their young children cope with the aftermath of an earthquake. The resource is available in several languages.