Switchboard Blog

Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.

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Opening Doors to Mental Health Support: A Screening Guide for Resettlement Providers

When screening newcomer clients for depression, anxiety, and post-traumatic stress disorder (PTSD), service providers need mental health screening tools that are simple and easy to use. Below we provide a brief introduction to these tools and links to resources with further information. With appropriate training, referral networks, and organizational support, these tools can be applicable…

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This year commemorates the 23rd anniversary of World Refugee Day, observed annually on June 20. It is a pivotal moment to spotlight the challenges faced by millions worldwide who have been displaced due to persecution, conflict, and violence. Through events organized by refugee communities and supporting organizations, we can draw attention to the struggles of…

By leaning on protective factors, schools can help refugee students navigate traumatic stressors and recognize their unique strengths. In this blog, we will highlight five key protective factors school settings can deploy to support refugee students’ academic achievement and well-being.   1. Supportive Connections with Adults and Peers Positive relationships with both adults and peers are…

The Refugee Act established quarterly consultations (QCs) as a required and simple communication channel between state refugee coordinators and local resettlement agencies as part of the foundation for the refugee resettlement program. Over time, these consultations have evolved into dynamic gatherings that shape resettlement strategies—fostering collaboration and problem-solving, and envisioning a brighter future for refugees…

Ethnic community-based organizations (ECBOs) play a vital role in supporting and empowering their communities. However, the pressing needs of their daily operations often limit their capacity to plan for future leadership transitions. As the Karen Organization of San Diego (KOSD) highlights in this blog post, succession planning can be reframed as an opportunity for growth…

This blog post describes a training and technical assistance (TTA) experience with the International Rescue Committee’s (IRC) Sacramento office, in which the Emerging Technology team at Switchboard collaborated with service providers, a local high school, and Afghan newcomer youth. Using design thinking and the co-creative process, they filmed a 360 immersive video to support the…

Switchboard’s Emerging Technology team provides training and technical assistance (TTA) on the integration of emerging technologies into resettlement programming, with a current focus on virtual reality (VR). Co-creation is at the heart of this exciting new TTA area. This blog post describes how service providers can use design thinking and the co-creative process through technology…