Switchboard Blog

Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.

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Preparing Newcomers for Weather and Other Emergencies: Essential Resources for Service Providers (Part Two)

Wondering how you can help prepare newcomers for emergencies? Take a proactive approach! Newcomers should be familiar with local emergency protocols and available resources. Provide guidance about potential risks, share videos and tips on preparedness, and inform newcomers about how to access available support before, during, and after emergencies. You may also assist clients in…

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By leaning on protective factors, schools can help refugee students navigate traumatic stressors and recognize their unique strengths. In this blog, we will highlight five key protective factors school settings can deploy to support refugee students’ academic achievement and well-being.   1. Supportive Connections with Adults and Peers Positive relationships with both adults and peers are…

The Refugee Act established quarterly consultations (QCs) as a required and simple communication channel between state refugee coordinators and local resettlement agencies as part of the foundation for the refugee resettlement program. Over time, these consultations have evolved into dynamic gatherings that shape resettlement strategies—fostering collaboration and problem-solving, and envisioning a brighter future for refugees…

Ethnic community-based organizations (ECBOs) play a vital role in supporting and empowering their communities. However, the pressing needs of their daily operations often limit their capacity to plan for future leadership transitions. As the Karen Organization of San Diego (KOSD) highlights in this blog post, succession planning can be reframed as an opportunity for growth…

This blog post describes a training and technical assistance (TTA) experience with the International Rescue Committee’s (IRC) Sacramento office, in which the Emerging Technology team at Switchboard collaborated with service providers, a local high school, and Afghan newcomer youth. Using design thinking and the co-creative process, they filmed a 360 immersive video to support the…

Switchboard’s Emerging Technology team provides training and technical assistance (TTA) on the integration of emerging technologies into resettlement programming, with a current focus on virtual reality (VR). Co-creation is at the heart of this exciting new TTA area. This blog post describes how service providers can use design thinking and the co-creative process through technology…

Describing Experience Effectively The task of documenting international work experience and education on a newcomer’s resume can be daunting, especially when assisting clients who have informal work experience or expertise in a highly technical industry. This blog is Switchboard’s second post related to resume-building. If you are new to this topic, start with our first…