Switchboard Blog

Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.

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Opening Doors to Mental Health Support: A Screening Guide for Resettlement Providers

When screening newcomer clients for depression, anxiety, and post-traumatic stress disorder (PTSD), service providers need mental health screening tools that are simple and easy to use. Below we provide a brief introduction to these tools and links to resources with further information. With appropriate training, referral networks, and organizational support, these tools can be applicable…

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In the world of immigration legal services, the importance of nurturing the next generation of attorneys cannot be overstated. In this blog post, we discuss one powerful way to do this: well-structured internship programs. Switchboard partner VECINA had the pleasure of speaking with Ashley Sanchez, the supervising attorney for Migration and Refugee Services at Catholic…

Switchboard was an integral partner in the 2024 North American Refugee Health Conference (NARHC), which took place this August in Minneapolis, Minnesota, often called the “birthplace” of refugee health. The NARHC highlighted the importance of including voices with lived refugee experience; recognized refugee health as a global continuum; and emphasized cross-sector collaboration and international best…

Newcomer service providers in the U.S. face challenges in meeting the diverse needs of ORR-eligible populations, including when serving non-refugee groups such as Cuban and Haitian entrants (CHEs). These newcomers have different eligibility criteria compared to refugees. Service providers frequently report unmet client needs and service gaps, leading to confusion and frustration as they strive…

This blog by Switchboard’s partner, Refugee Housing Solutions, introduces the Housing Hub & Directory, a new online platform designed to support housing initiatives for newcomers across the U.S. This resource aims to connect resettlement agencies and other providers and individuals supporting ORR-eligible populations with vital housing information and services. The blog emphasizes the crucial role…

The Importance of Institutional Knowledge Refugee resettlement organizations navigate a rapidly changing landscape shaped by humanitarian crises, shifting policies, and evolving client needs. While this creates dynamic work, it can lead to burnout and turnover, which challenges operational consistency and clarity. According to research conducted by Panopto and McKinsey, employees spend approximately 20% of their…

This blog post is part of a series dedicated to supporting newcomer populations with specific industry aspirations. Check out Switchboard’s blog post on Supporting Job Seekers with Backgrounds in Aviation to learn how service providers can recertify foreign-trained professionals as pilots or in adjacent aviation careers.  The Appeal of Engineering in the U.S. Engineering jobs…