Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Preparing Newcomers for Weather and Other Emergencies: Essential Resources for Service Providers (Part Two)
Wondering how you can help prepare newcomers for emergencies? Take a proactive approach! Newcomers should be familiar with local emergency protocols and available resources. Provide guidance about potential risks, share videos and tips on preparedness, and inform newcomers about how to access available support before, during, and after emergencies. You may also assist clients in…
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Switchboard was an integral partner in the 2024 North American Refugee Health Conference (NARHC), which took place this August in Minneapolis, Minnesota, often called the “birthplace” of refugee health. The NARHC highlighted the importance of including voices with lived refugee experience; recognized refugee health as a global continuum; and emphasized cross-sector collaboration and international best…
- Switchboard
Newcomer service providers in the U.S. face challenges in meeting the diverse needs of ORR-eligible populations, including when serving non-refugee groups such as Cuban and Haitian entrants (CHEs). These newcomers have different eligibility criteria compared to refugees. Service providers frequently report unmet client needs and service gaps, leading to confusion and frustration as they strive…
- Edith Tapia
This blog by Switchboard’s partner, Refugee Housing Solutions, introduces the Housing Hub & Directory, a new online platform designed to support housing initiatives for newcomers across the U.S. This resource aims to connect resettlement agencies and other providers and individuals supporting ORR-eligible populations with vital housing information and services. The blog emphasizes the crucial role…
- Switchboard
The Importance of Institutional Knowledge Refugee resettlement organizations navigate a rapidly changing landscape shaped by humanitarian crises, shifting policies, and evolving client needs. While this creates dynamic work, it can lead to burnout and turnover, which challenges operational consistency and clarity. According to research conducted by Panopto and McKinsey, employees spend approximately 20% of their…
- Switchboard
This blog post is part of a series dedicated to supporting newcomer populations with specific industry aspirations. Check out Switchboard’s blog post on Supporting Job Seekers with Backgrounds in Aviation to learn how service providers can recertify foreign-trained professionals as pilots or in adjacent aviation careers. The Appeal of Engineering in the U.S. Engineering jobs…
- Switchboard
For providers to deliver the best possible services to newcomers, they must be able to measure the success of past and ongoing projects—with a basis in concrete, rigorous data. This blog post, written by Switchboard’s Monitoring and Evaluation (M&E) team, will introduce you to some best practices for measuring success: developing a theory of change,…
- Switchboard