Switchboard Blog

Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.

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Service providers are crucial in helping newcomers understand and navigate their new environment. This role includes providing critical health information to keep clients and their families safe. This blog post from the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM) provides guidance and resources for service providers on influenza (flu), respiratory syncytial virus (RSV), […]

Resume building is a vital part of offering effective employment services. When newcomer clients have never worked outside the home or have only held informal jobs, service providers may feel uncertain about how to fill the traditional sections of resumes. However, in nearly every case, these newcomers have relied on a particular set of proficiencies […]

In response to requests from the resettlement network, Switchboard developed this resource list to enhance service providers’ knowledge of the key topics related to coping with hate, including cultural awareness; racism, hate crimes, and discrimination; islamophobia; and antisemitism. Client-facing resources are also included. The external resources contained in this blog post represent the views and opinions […]

Refugee and newcomer families are often confronted with the daunting challenge of integrating into a new society while seeking gainful employment. This can be especially challenging for newcomers who are caregivers to young children. Service providers should familiarize themselves with high-quality child care resources to help caregivers integrate into their new communities and, crucially, enter […]

Supporting a community demands a robust support structure. Leaders of ethnic community-based organizations (ECBOs) particularly understand this. As defined by the Office of Refugee Resettlement (ORR), an ECBO is a nonprofit primarily formed by present or past refugees to champion refugee progress. Having a community-led ECBO board can go a long way in meeting a […]

Successfully accessing federal student aid often determines whether newcomers can pursue college and career school here in the United States. Staying up to date on the latest federal student aid policies plays a critical role in newcomer service providers’ ability to support and advocate for clients during the application process. This blog covers key updates […]