About Switchboard
Switchboard is a one-stop resource hub for refugee service providers in the United States. Funded by the Office of Refugee Resettlement (ORR), Switchboard offers a library of learning resources, an online evidence database, a range of self-paced e-learning courses, regular live learning opportunities, and on-demand technical assistance for ORR-funded organizations. Switchboard is implemented by the International Rescue Committee (IRC). IRC has partnered with Lutheran Immigrant Refugee Service (LIRS) to provide employment-related training and technical assistance. Our training and consultation are provided by a roster of subject matter experts in topic areas ranging from employment, education, and case management to monitoring and evaluation and health and wellness. Switchboard is guided by a national advisory panel of resettlement professionals.
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Looking to contact Switchboard? Please fill out the short form below and we will be in touch! Are you a refugee service provider in the U.S. interested in customized training or consultation? If so, submit a request for technical assistance →
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Toolkit
Employment Authorization Documents: Reference Guide for Refugee Service ProvidersThis toolkit was updated in April 2022 to reflect new guidance from the U.S. government. Refugees and asylees have the right to work. This reference…
E-learning
Who are the Afghan Newcomers?This self-paced course offers an introduction to cultural awareness for providers supporting Afghan newcomers to the U.S. It reviews the events that have led to…
Video
Who are the Afghan Newcomers Part I: Key Events in Recent Afghan HistoryThis video provides a brief overview of recent Afghan history and eras of migration to the U.S. It is part one in a three-part series…
Video
Who are the Afghan Newcomers Part II: Social and Cultural CharacteristicsThis video provides an overview of Afghan social and cultural characteristics, including language, religions, ethnicities, and gender roles. It is part two in a three-part…