The Switchboard team brings over 150 years of combined experience in refugee resettlement.
The team includes resettlement professionals, social workers, educators, and individuals who have lived the refugee experience firsthand. We strive to produce learning resources that are informed by real-world expertise and a deep understanding of the unique strengths and challenges of displaced people.
WELCOME TO SWITCHBOARD
MEET THE TEAM
MEG
Director, Switchboard
MEG GIBBON
"I'm honored to support the resettlement community through Switchboard's work."
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KIM
Senior Program Officer, Digital Communications
KIMBERLY INEZ MAYS
"I am passionate about aiding refugee service providers through communication and technology at Switchboard."
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FARAH
Program Officer, Monitoring & Evaluation
FARAH EL HASSAN
“I am passionate about using data to help us do what we do better because producing meaningful results is at the heart of why we design data-informed programs.”
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KATIE
Senior Researcher
KATIE ZENONI
“Learning and sharing knowledge to co-create evidence-based programming to welcome and support newcomers is my North Star as a scholar-practitioner.”
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MEGAN
Training Officer, Mental Health & Wellness
MEGAN RAFFERTY
"I'm passionate about destigmatizing mental health, and ensuring opportunities for health and healing are accessible to refugees, newcomers, and those who serve them."
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SELINA
Program Manager, Digital Content
SELINA MATE
"I enjoy ensuring that our digital content is up to date and accessible to those who need it most!"
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ROSALIE
Senior Program Officer, Instructional Design
ROSALIE ARNDT
I’m passionate about designing transformative learning experiences for refugee service providers and creating a learning culture in the sector.”
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SARAH
Program Officer, Research
SARAH DINER
"I am passionate about making evidence-based practices easily accessible for all practitioners."
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JENNA
SENIOR TRAINING OFFICER
JENNA CHRISTIE-TABRON
“I cherish the privilege to collaborate with colleagues in the creation and sharing of knowledge; it’s a genuine form of service to others.”
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ROB
Training Officer, Community Integration
ROB CALLUS
"Welcoming newcomers is something we all can and should be doing, and I love empowering others to be part of this work."
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KINDA
Program Officer, Digital Design
KINDA HIBRAWI
"I love creating visually engaging design that also communicates the information clearly, for a positive user experience to be enjoyed by all."
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Maya
Training Officer, Client Centered Services
MAYA WAHRMAN
"I am passionate about learning and strive to ensure Switchboard is a trusted, high-quality resource for refugee service providers."
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CAMPEON
PROGRAM COORDINATOR, EMERGING TECHNOLOGIES
CAMPEON RAMIREZ
“My passion lies in providing people from marginalized communities access to emerging technology and the opportunities that arise from it.”
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DANICA
Training Officer, Employment
DANICA KUSHNER
"I am passionate about supporting refugees as they work towards achieving self-sufficiency through early employment and economic mobility."
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PATRICIA
PROGRAM MANAGER, VIRTUAL EVENTS
PATRICIA PINEDA
“I am passionate about empowering refugee service providers to best utilize Switchboard’s resources so they can better support those most in need.”
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JUJA
Budget Officer
DUJKA (JUJA) KOVACEVIC
"I enjoy providing finance support to the Switchboard team to further our work of supporting refugee service providers."
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MIKE
Program Officer, Instructional Design
MICHEAL BRINN
"I am passionate about creating accessible, engaging, and user-centered learning for service providers in order to support the entire resettlement community."
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ALLISON
Program Manager, Monitoring & Evaluation
ALLISON BOSTROM
“I believe strongly that humanity as a collective owes refugees, asylum seekers, and other migrants the best possible treatment.”
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CLAIRE
TRAINING OFFICER, CHILD & FAMILY SERVICEs
CLAIRE HOPKINS
“I am passionate about offering culturally diverse, inclusive, and accessible resources for service providers to help create welcoming communities and pathways for newcomers to thrive.”
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MAX
EDITORIAL MANAGER
MAX GUMBEL
“I love helping others communicate their expertise in clear, concise, and accessible language.”
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KATHLEEN
PROGRAM COORDINATOR, MONITORING & EVALUATION
KATHLEEN HOFFKINS
“I am passionate about working with communities and finding data-driven solutions to address systemic issues.”
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Alisa
PROGRAM OFFICER, PLANNING
ALISA JIMÉNEZ
“I am passionate about using my project management skillset to help bring important newcomer-centered resources from idea to reality.”
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GRAEME
SENIOR RESEARCHER
GRAEME RODGERS
“I am passionate about leveraging data and research to challenge the humanitarian sector to do better.”
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JULIE
PROGRAM MANAGER, DIGITAL INCLUSION
JULIE HELLER
“What greater joy is there than sharing knowledge about technology with those who haven’t had the privilege of accessing computers or the Internet?”
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BIZ
RESEARCHER, SWITCHBOARD
BIZ HERMAN
“I strive for my research to serve as a tool for resettlement practitioners, offering data-driven insights that can facilitate and deepen their work.”
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MIRIAM
Researcher