Navigating changes in immigration and border policies over recent years has created a complex landscape for immigrants arriving through various points of entry, such as the southern border and airports. These individuals may require documentation from multiple government agencies, making it challenging to determine their legal status and eligibility for services such as ORR benefits or employment authorization. This complexity has been particularly evident with the increase of Cuban and Haitian Entrants (CHEs) seen by service providers nationwide. This guide aims to assist service providers in addressing common questions and challenges related to serving CHEs, offering clarity on ORR eligibility based on common immigration processing scenarios that Cuban and Haitian nationals may encounter upon entering the U.S.
