We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Service Provider yielded 714 result(s).

E-learning: Safety Planning in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: January 20, 2022
Topic(s): Case Management, Safety
Subtopic(s): Safety Planning
This module, developed by the IRC, focuses on the foundational skills of working with clients to develop safety plans. You will learn what safety planning is, what foundational skills you need to create safety plans, and how to use safety plans in a variety of situations with your clients. On completion of this course you …

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Archived Webinar: New to Refugee Services? Free Training, Technical Assistance, and Tools to Help You in Your Work

Author(s): Cultural Orientation Resource Exchange (CORE), Switchboard
Date: January 20, 2022
Topic(s): Case Management
This webinar is presented by Cultural Orientation Resource Exchange (CORE) and Switchboard. Hosted on January 20, 2021, the training was delivered by Manar Marouf, Senior Training Coordinator, CORE; and Rebecca Mulqueen, Program Officer for Learning and Knowledge Management, Switchboard. Webinar transcript coming soon! If you are new to refugee services, you may have many questions …

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Blog Post: What Can We Do to Protect Clients and Staff? Tips for Getting Started with Safeguarding and Protection

Author(s): Switchboard
Date: January 19, 2022
Topic(s): Case Management, Safety
When it comes to preserving safety for both clients and staff, there are many terms you might hear. This blog post reviews two key terms, safeguarding and protection, that relate to service providers’ roles in ensuring the safety of clients and staff.

Toolkit: Supporting Afghan Students in Schools & Youth Programs in the United States

Author(s): Switchboard
Date: January 4, 2022
Topic(s): Child, Youth, and Family Services, Community Engagement, Cultural Awareness
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
In the 2021-22 school year and beyond, schools across the United States will enroll significant numbers of children and youth from Afghanistan. These students fled the country after the withdrawal of American military troops and the subsequent fall of the Afghan government on August 15, 2021. While many schools and communities have a long history …

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Backgrounder with photo of Afghan flag

Guide: Afghan Backgrounder

Author(s): Cultural Orientation Resource Exchange (CORE)
Date: December 23, 2021
Topic(s): Cultural Awareness
Subtopic(s): Country Guides
This backgrounder contains historical, political, and cultural information to cultivate a general understanding of Afghans arriving in the U.S. The ongoing crisis in Afghanistan is complex and spans decades. CORE produced this backgrounder to aid U.S. Resettlement Agencies (RAs) and their local affiliates in providing culturally appropriate Cultural Orientations (CO) and other services to newly …

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E-learning: Suicide Prevention in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: December 22, 2021
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Suicidality
This module, developed by the IRC, explains the foundational skills of suicide prevention. You will learn about suicide, what steps all direct service staff can take to prevent suicide, and how to use suicide prevention practices with your clients. This course was designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts …

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E-learning: Empathic Communication in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: December 22, 2021
Topic(s): Case Management
This module explains the foundational skills of empathic communication. You will learn what empathic communication is, what foundational skills you need to communicate empathically, and how to use empathic communication techniques with your clients. It is designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts who support refugees, asylees, asylum-seekers, and …

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E-learning: De-escalation in Resettlement, Asylum and Integration Settings

Author(s): International Rescue Committee (IRC)
Date: December 22, 2021
Topic(s): Case Management, Mental Health and Wellness, Safety
This module explains the foundational skills of de-escalation. It is designed for direct services staff and supervisors in Resettlement, Asylum & Integration contexts who support refugees, asylees, asylum-seekers, and other clients impacted by forced displacement. Upon completion of this course you will: Learn what de-escalation is Understand the foundational of de-escalation skills Apply de-escalation skills …

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Podcast: From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part II

Author(s): Switchboard
Date: December 22, 2021
Topic(s): Case Management, Employment
Subtopic(s): Entrepreneurship
This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. In this episode, they discuss microlending; how participants are selected for the Canopy Northwest entrepreneurship program; success stories; and more!

Podcast: From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part I

Author(s): Switchboard
Date: December 22, 2021
Topic(s): Case Management, Employment
Subtopic(s): Entrepreneurship
This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. In part one, Khalid shares his story of growing up in Kabul, Afghanistan; how he created the existing microlending entrepreneurship program at Canopy; and the collaborative process …

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