We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Tool or Template yielded 80 result(s).

Tool or Template: Sample Housing Walk-Through Checklist

Author(s): Switchboard
Date: March 23, 2023
Topic(s): Housing
Subtopic(s): Housing Orientation
During a housing walkthrough, prospective renters—or those conducting the search on their behalf—should be sure the unit meets the general standards below. This checklist is not a compliance tool for any specific grant or program; always reference your grant agreement and terms for specific program requirements. This is a starting point, not a comprehensive list. …

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Tool or Template: Ukrainian Humanitarian Parolee, Supporter, and Resettlement Agency Worksheet

Author(s): Church World Service (CWS), Refugee Welcome Collective
Date: March 10, 2023
Topic(s): Case Management
This worksheet can be used to facilitate a conversation between Ukrainian Humanitarian Parolees (UHP), U.S.-based supporters (if applicable), and refugee resettlement agency staff to clarify and define respective activities, review services already provided, and coordinate activities that still need to be done.

Tool or Template: Apps for Translation and Interpretation

Author(s): Switchboard
Date: February 23, 2023
Topic(s): Case Management, Child, Youth, and Family Services, Digital Inclusion
Switchboard has compiled a list of mobile apps to support refugee service providers in navigating challenges of interpretation, translation, and resource-sharing in linguistically and culturally supportive ways. Please note, however, that these apps should be considered for things like short, simple conversations, appointment reminders, straightforward information-sharing, and initial inquiries to get a baseline understanding of …

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Tool or Template: Home Set-up Guide

Author(s): Refugee Housing Solutions
Date: October 13, 2022
Topic(s): Housing
Subtopic(s): Housing Orientation
This resource, created by Refugee Housing Solutions, provides Resettlement Agencies and their affiliates with an apartment and home set-up guide as they prepare for and take part in a home set-up for refugees.

Tool or Template: Eligibility for Matching Grant (MG) Flow Chart

Author(s): Switchboard
Date: August 3, 2022
Topic(s): Case Management, Employment
Subtopic(s): Program Eligibility
This resource, created by Switchboard, includes a flow chart for service providers which can be used during the Matching Grant (MG) intake or assessment process to determine eligibility. This flow chart is intended as a quick reference tool and is accurate as of July 18, 2022. It is available in two formats: a one-page 11×17 …

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Tool or Template: Public Benefits Overview for Refugees and Other Humanitarian Immigrants

Author(s): Switchboard
Date: May 16, 2022
Topic(s): Case Management, Immigration Legal Needs
Subtopic(s): Program Eligibility
Certain humanitarian immigrants are eligible for cash assistance, medical assistance, employment preparation, job placement, English language training, and other services offered through the Office of Refugee Resettlement (ORR) at the U.S. Department of Health and Human Services (HHS), along with other federally funded programs. This includes refugees, asylees, Cuban and Haitian entrants, Special Immigrant Visa …

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Tool or Template: Traditional Afghan Ingredients for Ramadan

Author(s): Switchboard
Date: March 30, 2022
Topic(s): Cultural Awareness
Subtopic(s): Food Security and Nutrition
This checklist includes a list of traditional Afghan ingredients commonly used during Ramadan. There is also a column that can be used to track which ingredients have been purchased, and additional lines where more ingredients can be added.  

Guide: Client Rights and Responsibilities

Author(s): Switchboard
Date: February 3, 2022
Topic(s): Case Management, Organizational Development, Safety
A client rights and responsibilities policy describes the ways that clients are entitled to be treated in the context of programs and services, as well the ways that clients are obligated to treat service providers, partners, and other clients. By recognizing and respecting the rights of clients in an ethical and transparent manner, refugee service …

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Tool or Template: Preparing for Data Analysis

Author(s): Switchboard
Date: September 2, 2021
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Quality, Using Data and Evidence
This tool provides guidance for preparing your data for analysis; a process also known as “data cleaning.” It contains a spreadsheet and accompanying instructional document that walk through this process of preparing data for analysis step by step using a sample data set.
Palm card with text and image of a woman

Tool or Template: Listening and Acting Quickly: Palm Card for Urgent Maternal Warning Signs

Author(s): U.S. Centers for Disease Control and Prevention (CDC)
Date: August 26, 2021
Topic(s): Health
Subtopic(s): Sexual and Reproductive Health
This five-by-seven inch palm card provides a list of urgent maternal warning signs and discusses how family members can support during and after pregnancy. It explains that if a pregnant or recently pregnant woman expresses concerns about any symptoms she is having, take the time to hear her. If she says something doesn’t feel right, …

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