We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 33 result(s).

Archived Webinar: Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees

Author(s): Switchboard, Welcoming America
Date: April 8, 2021
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Community Cohesion, Partnerships
Hosted on April 7, 2021, this training was delivered by Christina Pope, Senior Network Director at Welcoming America; and George Zavala, Western Regional Manager at Welcoming America.  As refugee service providers prepare for an increase in arrivals, it is important to reactivate public-sector relationships and explore concrete partnerships that can help meet your local goals. …

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Archived Webinar: Community-Led COVID-19 Messaging: Practical Tools for Building Hyperlocal Custom Communications

Author(s): NRC-RIM, Switchboard
Date: March 26, 2021
Topic(s): Community Engagement, Cultural Awareness, Health
Subtopic(s): COVID-19, Media and Communications
Hosted on March 25, 2021, this training was delivered by Erin Mann, Program Manager and co-Principal Investigator, the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM); Courtney Chang, Senior Program Lead, IDEO.org; and Ridhi Arun, Senior Program Coordinator, IDEO.org.  Customized health communications developed for specific local communities are thought to be more effective than …

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Archived Webinar: The Golden Ticket: Accessing Financial Aid for Refugee Youth and Adults

Author(s): Switchboard
Date: March 11, 2021
Topic(s): Adult Education, Case Management, Child, Youth, and Family Services
Subtopic(s): Child and Youth Education
Hosted on March 11, 2021, the training was delivered by Lindsay Dusard, Program Associate, AnLar; with participation from Aaron Washington, Management and Program Analyst at the Office of Postsecondary Education (OPE), U.S. Department of Education; and David Bartnicki, Policy Specialist at Federal Student Aid (FSA), U.S. Department of Education.   For many refugee youth and …

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Archived Webinar: Refugees and Asylees Have the Right to Work

Author(s): Switchboard
Date: December 3, 2020
Topic(s): Employment, Immigration Legal Needs
Subtopic(s): Career Advancement, Job Development, Job Readiness
Hosted on December 2, 2020, this training was delivered by Liza Zamd, Senior Trial Attorney at the Department of Justice (DOJ), Immigrant and Employee Rights Section; and Daniel Wilkinson, Program Manager for Economic Empowerment, Switchboard.   Have you ever had an employer request a specific employment authorization document from a client, even when that client …

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Archived Webinar: “I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards

Author(s): Switchboard
Date: November 18, 2020
Topic(s): Case Management, Mental Health and Wellness, Organizational Development
Hosted on November 18, 2020, this training was delivered by Adeyinka Akinsulure-Smith, Ph.D., ABPP, Licensed Psychologist & Professor, The City College of New York Bellevue Program for Survivors of Torture; and Kristen Guskovict, LCSW, Founder, Humanitarian Empathy and Refugee Trauma (Heart) of Aid Work. For many months now, U.S. refugee service providers and the clients …

“I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards Read More »

Archived Webinar: Introducing the Switchboard Evidence Database

Author(s): Switchboard
Date: September 18, 2020
Topic(s): Monitoring and Evaluation
Subtopic(s): Evaluation and Research
Hosted on September 18, 2020, this webinar was facilitated by Miriam Potocky, Senior Research Associate at the International Rescue Committee and Professor of Social Work at Florida International University.  Refugee resettlement program staff and administrators need evidence on the interventions and program strategies shown to help their clients thrive in their new lives. We invite …

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Archived Webinar: Cultural Competence in Refugee Service Settings: What Does the Research Tell Us?

Author(s): Switchboard
Date: September 10, 2020
Topic(s): Case Management, Cultural Awareness, Health, Mental Health and Wellness
Hosted on September 10, 2020, this webinar was facilitated by Ling San Lau, Senior Program Officer, Program on Forced Migration and Health at Columbia University, Mailman School of Public Health. Webinar panelists included Isabelle Darling, Clinical Lead Mental Health Consultant at the National Partnership for Community Training; Meheria Habibi, Senior Program Officer at the International …

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Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

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Archived Webinar: Helping Clients Navigate Times of Economic Hardship

Author(s): Switchboard
Date: July 24, 2020
Topic(s): Case Management, Digital Inclusion, Employment, Financial Capabilities
Hosted on July 23, 2020, this virtual panel discussion was hosted by by Daniel Wilkinson Program Manager for Economic Empowerment, Switchboard along with a panelist of economic empowerment experts.  Recent months have presented a dramatic learning curve as we’ve adapted to the realities of living and working in the shadow of a global pandemic. If …

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Archived Webinar: Reopening After COVID-19 Closures: A Conversation Among Refugee Service Providers

Author(s): Switchboard
Date: July 20, 2020
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19
Hosted on July 21, 2020, this virtual panel discussion included Tracy Reines, Regional Director, Atlantic/Central Region, IRC; Sarah Peterson, Washington State Refugee Coordinator and Chief of Office, Refugee and Immigrant Assistance; Emily Jentes, Team Lead for the Domestic Program with the Immigrant, Refugee, and Migrant Health Branch, CDC; Michael Kacka, Medical Consultant and South Carolina …

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