We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Your search for Guides yielded 195 result(s).
Guide: Assisting Newcomers with Navigating the U.S. Health Care System
Author(s): Switchboard
Date: May 23, 2023
Topic(s): Health
Subtopic(s): Healthcare
Date: May 23, 2023
Topic(s): Health
Subtopic(s): Healthcare
This resource, created by Switchboard, provides guidance to service providers assisting newcomers with navigating the U.S. health care system.
Guide: Reporting Scams and Fraud to the Federal Trade Commission
Author(s): Switchboard
Date: April 25, 2023
Topic(s): Financial Capabilities
Date: April 25, 2023
Topic(s): Financial Capabilities
Refugee and immigrant service providers play a critical role in protecting newcomers from scams and fraud. By encouraging reporting to the Federal Trade Commission (FTC), adopting trauma-informed approaches, understanding common scams targeting immigrants, and offering additional wraparound support, service providers can help clients navigate the challenges they face and empower them to make informed decisions …
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Guide: Caring for Children through Conflict and Displacement
Author(s): United Nations Office on Drugs and Crime
Date: April 13, 2023
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, Grief and Healing
Date: April 13, 2023
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, Grief and Healing
Caring for Children though Conflict and Displacement provides psychoeducation, normalization and skill-building strategies for caregivers. Developed by UNODC and University of Manchester, this guide is available in English, Pashto, Russian, Ukrainian, Vietnamese and Malay.
Guide: Doing What Matters in Times of Stress
Author(s): World Health Organization (WHO)
Date: April 13, 2023
Topic(s): Mental Health and Wellness
Date: April 13, 2023
Topic(s): Mental Health and Wellness
Doing What Matters in Times of Stress: An Illustrated Guide is a stress management guide for coping with adversity. The guide aims to equip people with practical skills to help cope with stress. A few minutes each day are enough to practice the self-help techniques. The guide can be used alone or with the accompanying audio …
Guide: Caring for Your Child in Crisis Situations
Author(s): United Nations Office on Drugs and Crime
Date: April 13, 2023
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
Date: April 13, 2023
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing
Crisis situations, such as security incidents, earthquakes and floods, are on the increase and often leave families very vulnerable. Parents that have lived through crisis situations have reported how concerned they are about their children’s wellbeing. When facing the many physical consequences of crisis contexts, parents often struggle to know how best to respond to …
Guide: The Well-Being Guide
Author(s): International Federation of Red Cross and Red Crescent Societies Reference Centre for Psychosocial Support
Date: April 13, 2023
Topic(s): Mental Health and Wellness
Subtopic(s): Self-care and Staff Care
Date: April 13, 2023
Topic(s): Mental Health and Wellness
Subtopic(s): Self-care and Staff Care
The Well-Being Guide, created by IFRC, is designed to guide humanitarian staff, volunteers, and for recipients of mental health and psychosocial support services. The guide provides practical tips for taking care of preventing burnout and promoting well-being.
Guide: COVID-19 Information for Newcomers
Author(s): National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM)
Date: March 27, 2023
Topic(s): Health
Subtopic(s): COVID-19
Date: March 27, 2023
Topic(s): Health
Subtopic(s): COVID-19
NRC-RIM partnered with the International Organization for Migration (IOM) to create a booklet highlighting the most important information about COVID-19 information for new arrivals to the United States. It covers a number of topics, including: The importance of staying up-to-date on vaccines Other mitigation measures like masking, social distancing, and air circulation Options for COVID-19 …
Guide: Unaccompanied Refugee Minor Program Guide
Author(s): Switchboard
Date: March 2, 2023
Topic(s): Child, Youth, and Family Services
Subtopic(s): Unaccompanied Refugee Minors
Date: March 2, 2023
Topic(s): Child, Youth, and Family Services
Subtopic(s): Unaccompanied Refugee Minors
Unaccompanied Refugee Minor (URM) providers have identified the need for a client-facing document that describes the URM program. This infographic covers the roles and responsibilities of those involved, and will soon be translated into various languages. Stay tuned for a provider-facing version as well.
Guide: Measuring Welcoming Communities: A Toolkit for Communities and Those Who Support Them
Author(s): Pathways to Prosperity
Date: March 1, 2023
Topic(s): Community Engagement
Subtopic(s): Welcoming Communities
Date: March 1, 2023
Topic(s): Community Engagement
Subtopic(s): Welcoming Communities
Although developed in Canada, this toolkit may be applicable to U.S. resettlement agencies as they assess communities, map out local resources, and develop programing priorities. The Measuring Welcoming Communities Toolkit has been developed to support the groundwork in understanding a community and planning how to shape it to become more welcoming. In total, there are …
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Guide: Frequently Asked Questions: Family Reunification Options for Afghans
Author(s): CLINIC
Date: February 21, 2023
Topic(s): Immigration Legal Needs
Date: February 21, 2023
Topic(s): Immigration Legal Needs
Many Afghans paroled into the United States in 2021 and 2022 are seeking to reunify with family members left behind in Afghanistan or who are residing in third countries. This FAQ provides an overview of both the traditional immigration pathways as well as the new avenues for refugee processing and family reunification available to Afghan …
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