We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Your search yielded 117 result(s).
Guide: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services
Author(s): Switchboard
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
The United States has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted issues of discrimination, dynamics of power and privilege, and inequities experienced across marginalized social groups. From cultural orientation to employment, the fear of bias and discrimination can pervade …
Guide: Recommendations for Welcoming and Inclusive Vaccination Sites
Author(s): NRC-RIM
Date: June 2, 2021
Topic(s): Health
Subtopic(s): COVID-19
Date: June 2, 2021
Topic(s): Health
Subtopic(s): COVID-19
This guide includes tips and best practices for creating inclusive vaccination sites including staffing, a welcoming environment, engagement, and communications materials.
Guide: Mobile COVID-19 Vaccination Campaigns for Refugee, Immigrant and Migrant (RIM) Communities
Author(s): NRC-RIM
Date: May 10, 2021
Topic(s): Health
Subtopic(s): COVID-19
Date: May 10, 2021
Topic(s): Health
Subtopic(s): COVID-19
Bringing healthcare, including COVID-19 vaccinations, to where people live, work, learn, and play has promising potential to improve community engagement and communities. This guide lists seven steps for health professionals, public health departments, and community organizations to help plan vaccination events for RIM communities. Mobile vaccination campaigns, in coordination with community-based or faith-based organizations, can …
Guide: Supporting Clients During Times of Economic Hardship: Doing Job Development in an Economic Recession
Author(s): Switchboard
Date: April 13, 2021
Topic(s): Employment, Financial Capabilities
Subtopic(s): Job Development, Job Readiness
Date: April 13, 2021
Topic(s): Employment, Financial Capabilities
Subtopic(s): Job Development, Job Readiness
Lean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the job search process. How can you continue to uncover meaningful career opportunities for clients and even strengthen your employer connections when the economy is struggling? This guide offers practical suggestions and …
Guide: COVID-19 Vaccines Focus Group Discussions Guides
Author(s): International Rescue Committee (IRC), NRC-RIM
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
These guides are designed to assist service providers with facilitating and documenting focus group discussions on the COVID-19 vaccine.
Guide: Guidelines for Creating Public Service Announcements (PSAs)
Author(s): NRC-RIM
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
This guide defines a PSA and includes 5 steps for creating one. It also has tips, examples, and a resource list.
Guide: Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees
Author(s): Switchboard, Welcoming America
Date: April 5, 2021
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Community Cohesion, Partnerships
Date: April 5, 2021
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Community Cohesion, Partnerships
As refugee service providers prepare for an increase in arrivals, it is important to reactivate public-sector relationships and explore concrete partnerships to help meet your goals for refugee inclusion. This guide describes strategies for meaningfully re-engaging public-sector stakeholders, whether you are looking to collaborate with public schools, public health departments, or other public actors. This …
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Guide: Preventing Occupational Hazards by Promoting Organizational Resilience
Author(s): Switchboard
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide …
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Guide: Integrating Digital Citizenship into Refugee and Immigrant Youth Programs
Author(s): Switchboard
Date: October 1, 2020
Topic(s): Child, Youth, and Family Services, Digital Inclusion
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
Date: October 1, 2020
Topic(s): Child, Youth, and Family Services, Digital Inclusion
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
This guide is designed to help staff integrate digital citizenship education into existing programs, with a focus on digital safety, security, and rights and responsibilities. It describes suggestions for identifying risk and protective factors among refugee youth participants; determining your digital citizenship objectives and core messages; designing activities within your program context that align with …
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Guide: Cultural Competence in Refugee Service Settings: Guidance for Service Providers Based on a Scoping Review of the Literature
Author(s): Switchboard
Date: September 8, 2020
Topic(s): Case Management, Cultural Awareness, Health, Mental Health and Wellness
Date: September 8, 2020
Topic(s): Case Management, Cultural Awareness, Health, Mental Health and Wellness
Refugees have unique strengths and needs related to their cultural backgrounds and experiences of forced displacement and resettlement. Refugee service providers must demonstrate cultural competence to effectively serve clients, but this is often complicated by unclear definitions and a lack of practical guidance. This guide highlights key culturally competent approaches in refugee service settings, based …