We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 118 result(s).

World map

Guide: Welcome Booklet for Refugees: Information about COVID-19

Author(s): Centers for Disease Control and Prevention (CDC)
Date: July 8, 2021
Topic(s): Health
Subtopic(s): COVID-19
This welcome booklet provides important information to help refugees and their families stay healthy during the COVID-19 pandemic after arriving to the United States. When talking with newly arrived refugees, local refugee health partners and resettlement agency staff should reiterate concepts in the Welcome Booklet and provide them with local and state COVID-19 information and …

Welcome Booklet for Refugees: Information about COVID-19 Read More »

Guide: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services

Author(s): Switchboard
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
The United States has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted issues of discrimination, dynamics of power and privilege, and inequities experienced across marginalized social groups. From cultural orientation to employment, the fear of bias and discrimination can pervade …

Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services Read More »

Typed page

Guide: Recommendations for Welcoming and Inclusive Vaccination Sites

Author(s): NRC-RIM
Date: June 2, 2021
Topic(s): Health
Subtopic(s): COVID-19
This guide includes tips and best practices for creating inclusive vaccination sites including staffing, a welcoming environment, engagement, and communications materials.
Typed page

Guide: Mobile COVID-19 Vaccination Campaigns for Refugee, Immigrant and Migrant (RIM) Communities

Author(s): NRC-RIM
Date: May 10, 2021
Topic(s): Health
Subtopic(s): COVID-19
Bringing healthcare, including COVID-19 vaccinations, to where people live, work, learn, and play has promising potential to improve community engagement and communities. This guide lists seven steps for health professionals, public health departments, and community organizations to help plan vaccination events for RIM communities. Mobile vaccination campaigns, in coordination with community-based or faith-based organizations, can …

Mobile COVID-19 Vaccination Campaigns for Refugee, Immigrant and Migrant (RIM) Communities Read More »

Guide: Supporting Clients During Times of Economic Hardship: Doing Job Development in an Economic Recession

Author(s): Switchboard
Date: April 13, 2021
Topic(s): Employment, Financial Capabilities
Subtopic(s): Job Development, Job Readiness
Lean economic times, which bring increased competition for fewer job openings, can be particularly challenging for clients and the employment staff helping to facilitate the job search process. How can you continue to uncover meaningful career opportunities for clients and even strengthen your employer connections when the economy is struggling? This guide offers practical suggestions and …

Supporting Clients During Times of Economic Hardship: Doing Job Development in an Economic Recession Read More »

Typed fact sheet

Guide: COVID-19 Vaccine Focus Group Discussions Guides

Author(s): International Rescue Committee (IRC), NRC-RIM
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
These guides are designed to assist service providers with facilitating and documenting focus group discussions on the COVID-19 vaccine.
Blue field with white text

Guide: Guidelines for Creating Public Service Announcements (PSAs)

Author(s): NRC-RIM
Date: April 6, 2021
Topic(s): Health
Subtopic(s): COVID-19
This guide defines public service announcements (PSAs) and includes five steps for creating one: preparing, researching, writing, producing, and distributing. It also has tips, examples, and a resource list. This guide may be used for PSAs on any topic and format, including film, radio, and print.

Guide: Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees

Author(s): Switchboard, Welcoming America
Date: April 5, 2021
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Community Cohesion, Partnerships
As refugee service providers prepare for an increase in arrivals, it is important to reactivate public-sector relationships and explore concrete partnerships to help meet your goals for refugee inclusion. This guide describes strategies for meaningfully re-engaging public-sector stakeholders, whether you are looking to collaborate with public schools, public health departments, or other public actors. This …

Engaging Public-Sector Stakeholders to Prepare for Welcoming More Refugees Read More »

Three people talking

Guide: How Companies can Mentor LGBTQ Refugees

Author(s): Human Rights Campaign (HRC), ORAM, The Tent Foundation
Date: December 1, 2020
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development
This guidebook is intended to provide companies with guidance on how to establish and implement professional mentorship programs for LGBTQ refugees and asylum seekers. LGBTQ employees and allies at these companies will have the opportunity to utilize mentorship to help LGBTQ refugees strengthen their professional skills, understand cultural workplace norms, and develop a strategy for …

How Companies can Mentor LGBTQ Refugees Read More »

Guide: Preventing Occupational Hazards by Promoting Organizational Resilience

Author(s): Switchboard
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide …

Preventing Occupational Hazards by Promoting Organizational Resilience Read More »