We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
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Your search yielded 109 result(s).

Guide: What is the evidence for improving the employment outcomes of refugee women through employment programs?

Author(s): Switchboard
Date: December 9, 2020
Topic(s): Case Management, Employment
Subtopic(s): Career Advancement, Gender Equality, Job Development
Refugee employment programs assist refugees in finding employment in order to attain self-sufficiency. Employment specialists work to find a match between the needs, abilities, and goals of refugees and hiring needs of employers. Refugee employment programs are frequently federally funded and may also be funded by other public and private sources. The purpose of this …

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Guide: Preventing Occupational Hazards by Promoting Organizational Resilience

Author(s): Switchboard
Date: November 17, 2020
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Self-care
Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide …

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Guide: Integrating Digital Citizenship into Refugee and Immigrant Youth Programs

Author(s): Switchboard
Date: October 1, 2020
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Youth Education, Youth Wellbeing
This guide is designed to help staff integrate digital citizenship education into existing programs, with a focus on digital safety, security, and rights and responsibilities. It describes suggestions for identifying risk and protective factors among refugee youth participants; determining your digital citizenship objectives and core messages; designing activities within your program context that align with …

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Guide: What is the evidence for strengths-based and trauma-informed approaches?

Author(s): Switchboard
Date: September 15, 2020
Topic(s): Case Management, Children/Youth and Family Services, Health, Mental Health and Wellness
Strengths-based and trauma-informed approaches are widely endorsed in refugee resettlement programs. The purpose of this summary is to assess the state of the evidence regarding the effectiveness of these approaches with refugee populations. Specifically, the following questions are addressed: What are the impacts of strengths-based and trauma-informed approaches with refugees? What is the strength of …

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Guide: Cultural Competence in Refugee Service Settings: Guidance for Service Providers Based on a Scoping Review of the Literature

Author(s): Switchboard
Date: September 8, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Refugees have unique strengths and needs related to their cultural backgrounds and experiences of forced displacement and resettlement. Refugee service providers must demonstrate cultural competence to effectively serve clients, but this is often complicated by unclear definitions and a lack of practical guidance. This guide highlights key culturally competent approaches in refugee service settings, based …

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Guide: What is the impact of peer support groups on refugees’ mental health?

Author(s): Switchboard
Date: August 19, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
This evidence summary aims to assess the impact of peer support groups on resettled refugees’ mental health. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What is the status of evidence about the effectiveness of peer support groups among refugees? What is …

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Guide: What is the impact of cultural competence training among health and mental health providers?

Author(s): Switchboard
Date: August 12, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Healthcare
This evidence summary aims to assess the effectiveness of strategies to build cultural competence among health and mental health providers working with resettled refugees.  The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What is the state of evidence about the effectiveness of …

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Guide: Welcome Booklet for Refugees: Information about COVID-19

Author(s): Centers for Disease Control and Prevention (CDC)
Date: August 1, 2020
Topic(s): Health
Subtopic(s): COVID-19
This welcome booklet provides important information to help refugees and their families stay healthy during the COVID-19 pandemic after arriving to the United States. When talking with newly arrived refugees, local refugee health partners and resettlement agency staff should reiterate concepts in the Welcome Booklet and provide them with local and state COVID-19 information and …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Children/Youth and Family Services, Health, Mental Health and Wellness
Subtopic(s): Domestic Violence
Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

Guide: What works to improve mental health of refugee children and adults?

Author(s): Switchboard
Date: July 22, 2020
Topic(s): Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Child Wellbeing, Using Data and Evidence, Youth Wellbeing
This evidence summary aims to identify effective strategies for improving mental health among resettled refugees. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What interventions are effective in preventing and/or treating mental health conditions among refugees? What mental health interventions lack adequate …

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