We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Boundaries yielded 6 result(s).

Archived Webinar: Balancing the Demanding Needs of Case Management

Author(s): Switchboard
Date: April 19, 2022
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Boundaries, Self-care and Staff Care
Hosted on April 19, 2022, this training was delivered by Tigest Coleman, Training Officer, Strengths-Based Services, Switchboard, Kristen Guskovict, Founder, HEART of Aid Work. Webinar transcript coming soon! This is part four of a four-part webinar series on the Fundamentals of Case Management. The series provides a foundational understanding of case management for refugee and …

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Archived Webinar: Practical Guide to Working with Refugees: Skills, Techniques, and Considerations

Author(s): Switchboard
Date: April 6, 2022
Topic(s): Case Management
Subtopic(s): Boundaries, Case Documentation, Interpretation
Hosted on April 5, 2022, this training was delivered by delivered by Tigest Coleman, Training Officer, Strengths-Based Services, Switchboard; Jess Dalpe, Senior Technical Advisor: Safety and Wellness, IRC; and Loan Mai, Technical Advisor, Mental Health and Psychosocial Support, IRC. Webinar transcript coming soon!  Do you want to improve your knowledge of case management? Do you want …

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Tool or Template: Safety During Client Home Visits Checklist

Author(s): Switchboard
Date: August 5, 2020
Topic(s): Case Management, Safety
Subtopic(s): Boundaries
Accidents and incidents may occur when staff are out of the office, particularly if safety is not kept front-of-mind. This includes cases where staff are familiar with the environment and let their guard down. This checklist is designed to help you prepare for client home visits through steps like planning ahead, checking in with your …

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Archived Webinar: Boundaries in the Electronic Age

Author(s): Center for Victims of Torture (CVT)
Date: January 23, 2019
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Boundaries
This webinar examined ethical and professional practice issues related to the electronic evolution in methods of communication.  Use of internet searches on clients, communication via texting, the use of blogs and help sites, friending on social media sites, were discussed along with things which may require the development of program policies and/or standards. Objectives: After …

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Video: Case Management 101

Author(s): Center for Victims of Torture (CVT)
Date: March 20, 2014
Topic(s): Case Management
Subtopic(s): Boundaries, Case Documentation
This two-part video series contains information regarding best practices in maintaining client boundaries and tips on writing good case notes when working with survivors of torture. Each video is approximately 20 minutes in length. 

Tip Sheet: Boundaries – Protecting Clients and Ourselves

Author(s): Project SOAR
Date: March 5, 2011
Topic(s): Case Management
Subtopic(s): Boundaries
This tip sheet reviews how to establish effective boundaries in order to protect both clients and staff.