We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Interpretation yielded 14 result(s).

Archived Webinar: Practical Guide to Working with Refugees: Skills, Techniques, and Considerations

Author(s): Switchboard
Date: April 6, 2022
Topic(s): Case Management
Subtopic(s): Boundaries, Case Documentation, Interpretation
Hosted on April 5, 2022, this training was delivered by delivered by Tigest Coleman, Training Officer, Strengths-Based Services, Switchboard; Jess Dalpe, Senior Technical Advisor: Safety and Wellness, IRC; and Loan Mai, Technical Advisor, Mental Health and Psychosocial Support, IRC. Webinar transcript coming soon!  Do you want to improve your knowledge of case management? Do you want …

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Archived Webinar: Tarjimly Workshop: How to Download and Use the App

Author(s): Tarjimly
Date: February 25, 2022
Topic(s): Case Management
Subtopic(s): Interpretation
Tarjimly is a mobile phone app that connects multilingual speakers, who can remotely volunteer their language skills as translators and interpreters, with people who need interpretation. Tarjimly supports connecting to translators in 120+ languages. The interpreters on Tarjimly are volunteers and there are two options for using the app: free access and premium (paid) access. …

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Bilingual typed sheet with logo

Tip Sheet: What to Expect from an Interpreter: Communicating Effectively with Your Child’s School

Author(s): National Accreditation of Educational Translators and Interpreters of Spoken Languages
Date: March 20, 2021
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education, Interpretation
Self-advocacy is an essential skill among bilingual families. In education, professional interpreters/translators support families with communication to ensure that they can protect their own rights and lift their own voices. This tip sheet (available in 13 languages) describe the basic knowledge and skills that families should expect from professional interpreters/translators in education, and a list …

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Blog Post: Language Access in Times of Crisis: Getting Started With Video Remote Interpreting

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Case Management, Cultural Awareness, Digital Inclusion
Subtopic(s): Interpretation
For many providers continuing to serve non-English-speaking clients during the COVID-19 pandemic, language access is a significant challenge. Videoconferencing technology, although far from perfect, can help us provide services without losing all of the human-to-human contact that typically facilitates communication. Below are a few tips for getting started with video remote interpreting (VRI). Choosing the …

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Tool or Template: Program Maturity Self-Assessments

Author(s): International Rescue Committee (IRC)
Date: December 16, 2019
Topic(s): Case Management, Community Engagement, Employment, Financial Capabilities, Organizational Development
Subtopic(s): Career Advancement, Entrepreneurship, Interpretation, Volunteer Management
These self-assessment tools, developed by the International Rescue Committee, are designed to help refugee service providers, both front line staff and program managers, to identify the current stage of their service delivery and the key components of successful refugee service provision in a variety of areas. Included are assessments for the provision of: Case management …

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E-learning: Overcoming Challenges in Interpretation

Author(s): Switchboard
Date: May 31, 2019
Topic(s): Case Management
Subtopic(s): Interpretation
This module is intended for service providers who work with interpreters. This is the second of two Switchboard e-learning modules on the topic of interpretation. If you are new to working with interpreters, we recommend completing Introduction to Working with Interpreters prior to completing this module. After completing this 20-minute module, you will be able to: Take …

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E-learning: Introduction to Working with Interpreters

Author(s): Switchboard
Date: May 29, 2019
Topic(s): Case Management, Cultural Awareness
Subtopic(s): Interpretation
This module is intended for providers who are new to working with interpreters. It is the first of two Switchboard e-learning modules on this topic. After completing this module, we recommend you complete Overcoming Challenges in Interpretation. After completing this 20-minute module, you will be able to: Define key terms related to interpretation; Describe the interpreter’s …

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Tool or Template: Scripts for Working with Interpreters

Author(s): Switchboard
Date: May 28, 2019
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): Interpretation
This tool includes two scripts that can be used when working with interpreters: Pre-session: A pre-session, also known as a pre-conference or pre-encounter, is a short conversation between the provider and interpreter that takes place away from the client, prior to beginning the interpretation session. It may be as short as one minute or as …

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Guide: Language Access – Understand and Advocate for Your Clients’ Right to Interpretation Services

Author(s): National Partnership for Community Training (NPCT)
Date: October 1, 2016
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): Interpretation
This guide compares and contrasts relevant laws and policies related to language access, identifies advocacy steps for refugee resettlement staff, and highlights available resources.

Archived Webinar: Mental Health Interpretation: Program Structures and Funding Challenges

Author(s): National Partnership for Community Training (NPCT)
Date: April 5, 2016
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Interpretation
The objectives of this webinar are to: Provide an overview of three different program structures and approaches to providing interpretation Discuss effective sourcing and training for mental health interpreters Identify common challenges to identifying and accessing funding interpretation for mental health