We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Case Management yielded 103 result(s).

Video: Effective Employment Services

Author(s): Switchboard
Date: October 19, 2021
Topic(s): Case Management, Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness
This animated video provides an overview of six key employment functions beginning with intake and assessment to post job-placement assistance. The video is accompanied by a glossary of key terms, a quiz, and a transcript. These resources are designed for new employment service providers and they can be incorporated into the onboarding process.  

Guide: Client Documentation and Benefits for Afghan Parolees

Author(s): CLINIC
Date: October 13, 2021
Topic(s): Case Management, Immigration Legal Needs
Subtopic(s): Humanitarian Parole
This guide, co-published by CLINIC and Migration Refugee Services, provides information and samples of the type of documents that Afghan parolees may be issued by DHS. It explains what resettlement agencies should look for when determining an Afghan parolee’s eligibility for resettlement benefits as well what immigration practitioner should look for when determining an Afghan …

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Archived Webinar: Who are Refugees and How Do They Arrive in the United States? Understanding the Refugee Resettlement Process

Author(s): Switchboard
Date: October 7, 2021
Topic(s): Case Management, Cultural Awareness
Hosted on October 7, 2021, this training was delivered by Mak Suceska, State Refugee Coordinator for Iowa; Khadra Bashir, R&P Program Manager, ECDC; Khine Zaw, Paralegal, Steptoe & Johnson LLP; and Rishan Habte, Program Manager for Economic Empowerment, Switchboard.  This webinar provided an overview of the refugee resettlement process, from flight and displacement to arrival …

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Archived Webinar: Psychological First Aid (PFA) to Support Clients Affected by the Crisis in Afghanistan

Author(s): Switchboard
Date: October 4, 2021
Topic(s): Case Management, Mental Health and Wellness
Hosted on October 4, 2021, this training was delivered by Beth Farmer, Director for Safety, Education, and Wellness, IRC; Maliha Mirza, Behavioral Health Social Worker, HealthPoint ; and Dr. Omar Reda, Board-Certified Psychiatrist and Founder of Project Untangled Model of Care. Webinar transcript coming soon! In an emergency, like the crisis in Afghanistan, it is …

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Title slide with flag images

Archived Webinar: Welcoming Afghan Students and Families: A Workshop for US Educators

Author(s): Refugee Educator Academy
Date: October 2, 2021
Topic(s): Case Management, Child, Youth, and Family Services
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
The Refugee Educator Academy at the Center for Learning in Practice, in partnership with Childhood Education International, presented Welcoming Afghan Students & Families, a half-day conference for educators who support Afghan students and families newly arriving in the United States. The focus of virtual learning event was preparing registrants to provide the support needed to …

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Guide: Benefits for Afghan Humanitarian Parolees

Author(s): Office of Refugee Resettlement (ORR)
Date: October 1, 2021
Topic(s): Case Management, Immigration Legal Needs
This information guide, from the Office of Refugee Resettlement, answers questions including: who are afghans with humanitarian parole; what benefits are they eligible for; where and when they can apply for benefits; and what documents are necessary to receive benefits. 

E-learning: Introduction to Gender-Sensitive Project Design

Author(s): Switchboard
Date: September 24, 2021
Topic(s): Case Management, Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Data Quality, Gender Equality, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
This self-paced course is designed to provide an in-depth introduction to gender-sensitive project design. It provides an overview of what gender-sensitive programs are; reviews how to develop gender-sensitive theories of change; describes how to conduct a basic gender analysis; and introduces key concepts in gender-sensitive M&E planning, including how to develop a logical framework (logframe). …

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Family standing in front of house

Blog Post: What Federal Benefits and Services are Available to Afghan Parolees?

Date: September 20, 2021
Topic(s): Case Management, Child, Youth, and Family Services, Employment, Health
Subtopic(s): Food Security and Nutrition
There are several programs in which Afghan parolees may participate (along with refugees, asylees, and other Office of Refugee Resettlement-eligible populations).

Guide: Fact Sheet on Operation Allies Welcome

Author(s): U.S. Department of Homeland Security (DHS)
Date: September 3, 2021
Topic(s): Case Management, Immigration Legal Needs
On August 29, 2021, President Biden directed the Department of Homeland Security (DHS) to lead implementation of ongoing efforts across the federal government to support vulnerable Afghans, including those who worked alongside us in Afghanistan for the past two decades, as they safely resettle in the United States. These coordinated efforts will be known as …

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E-learning: Introduction to Case Management for Refugee Service Providers

Author(s): EURITA
Date: September 3, 2021
Topic(s): Case Management
In this interactive e-learning course, you will go through seven modules relating to best practices and service delivery techniques to effectively engage with and support refugees as they adjust to social and economic life in their new community. You will learn how to use a strengths-based case management approach which emphasizes the inherent resources each …

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