We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Your search for Organizational Development yielded 111 result(s).
Blog Post: Three Ways that Evidence Summaries Can Transform Resettlement Work
Author(s): Switchboard
Date: May 5, 2023
Topic(s): Organizational Development
Date: May 5, 2023
Topic(s): Organizational Development
As resettlement service providers, we’re quick to notice when something is working well and when it isn’t. That’s because a key priority is serving clients as smoothly as possible. However, when faced with the challenge of gauging the effectiveness of a program, advocating for funding, or implementing a new intervention, discovering what works best takes …
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Podcast: Reintroducing the Switchboard Podcast
Author(s): Switchboard
Date: March 20, 2023
Topic(s): Case Management, Organizational Development
Date: March 20, 2023
Topic(s): Case Management, Organizational Development
Welcome to the Switchboard Podcast! Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Meg Gibbon, Switchboard’s program director, about the …
Blog Post: Conflicting Gender Norms: Complications and Considerations of Afghan Integration
Author(s): Switchboard
Date: September 16, 2022
Topic(s): Case Management
Subtopic(s): Gender Equality
Date: September 16, 2022
Topic(s): Case Management
Subtopic(s): Gender Equality
August 2022 marked the one-year anniversary of the Taliban’s return to power in Afghanistan. It seems like a lifetime since we witnessed the chaos of rapid evacuations at Kabul International Airport. In this past year, Afghanistan has changed drastically under the Taliban’s governance, and the country has yet again produced one of the largest displaced …
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Guide: Client Rights and Responsibilities
Author(s): Switchboard
Date: February 3, 2022
Topic(s): Case Management, Organizational Development, Safety
Date: February 3, 2022
Topic(s): Case Management, Organizational Development, Safety
A client rights and responsibilities policy describes the ways that clients are entitled to be treated in the context of programs and services, as well the ways that clients are obligated to treat service providers, partners, and other clients. By recognizing and respecting the rights of clients in an ethical and transparent manner, refugee service …
Blog Post: A Collection of Resources for Onboarding New Refugee Service Providers
Author(s): Cultural Orientation Resource Exchange (CORE), Switchboard
Date: November 17, 2021
Topic(s): Case Management, Cultural Awareness, Organizational Development
Date: November 17, 2021
Topic(s): Case Management, Cultural Awareness, Organizational Development
This blog post, written in partnership with Cultural Orientation Resource Exchange (CORE), shares resources for new refugee service providers organized by topics such as case management, understanding refugee populations, equity and inclusion, mental health, and more.
E-learning: Introduction to Gender-Sensitive Project Design
Author(s): Switchboard
Date: September 24, 2021
Topic(s): Case Management, Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Data Quality, Gender Equality, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
Date: September 24, 2021
Topic(s): Case Management, Monitoring and Evaluation, Organizational Development
Subtopic(s): Data Analysis, Data Collection, Data Quality, Gender Equality, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
This self-paced course is designed to provide an in-depth introduction to gender-sensitive project design. It provides an overview of what gender-sensitive programs are; reviews how to develop gender-sensitive theories of change; describes how to conduct a basic gender analysis; and introduces key concepts in gender-sensitive M&E planning, including how to develop a logical framework (logframe). …
Blog Post: Resource List: Creating Safe Spaces for LGBTQ+ Clients
Author(s): Switchboard
Date: June 21, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development
Date: June 21, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development
In recognition of Pride, Switchboard has compiled this resource round-up. It includes materials designed for organizations and case managers serving LGBTQ+ clients, including how to create welcoming environments, ensure use of inclusive language, and address the unique needs of this population.
Archived Webinar: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services
Author(s): Switchboard
Date: June 16, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
Date: June 16, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
Hosted on June 16, 2021, this training was delivered by Isabelle Darling, Clinical Lead, National Partnership for Community Training (NPCT); and Fasil Aragaw, Refugee Integration Specialist, Gulf Coast JFCS. The U.S. has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted …
Guide: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services
Author(s): Switchboard
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
The United States has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted issues of discrimination, dynamics of power and privilege, and inequities experienced across marginalized social groups. From cultural orientation to employment, the fear of bias and discrimination can pervade …
Podcast: Leading During Times of Transition: The Community View
Author(s): Switchboard
Date: May 24, 2021
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19
Date: May 24, 2021
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19
This episode features host Kay Bellor interviewing Henny Ohr, Founder and Executive Director, Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC) Iowa. They discuss the challenges experienced by EMBARC during the COVID-19 pandemic including providing essential services to clients while protecting staff and how the refugee resettlement program can be improved moving forward. This …
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