We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Media and Communications yielded 10 result(s).

Blog Post: How to Maintain a Community-Centered Approach While Developing Vaccine Messaging

Author(s): National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM)
Date: June 8, 2021
Topic(s): Community Engagement, Health
Subtopic(s): COVID-19, Media and Communications
As COVID-19 vaccination rates plateau, it is vital to put clients at the center of the work. It is critical to hear directly from the community to develop tailored health messaging that is contextualized in the lives of the people with the lived experience. This blog post includes tips for receiving this detailed information and maintaining a community-centered approach while developing vaccine messaging.

Archived Webinar: Community-Led COVID-19 Messaging: Practical Tools for Building Hyperlocal Custom Communications

Author(s): National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM), Switchboard
Date: March 26, 2021
Topic(s): Community Engagement, Cultural Awareness, Health
Subtopic(s): COVID-19, Media and Communications
Hosted on March 25, 2021, this training was delivered by Erin Mann, Program Manager and co-Principal Investigator, the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM); Courtney Chang, Senior Program Lead, IDEO.org; and Ridhi Arun, Senior Program Coordinator, IDEO.org.  Customized health communications developed for specific local communities are thought to be more effective than …

Community-Led COVID-19 Messaging: Practical Tools for Building Hyperlocal Custom Communications Read More »

Blog Post: Sharing Refugee Stories to Build Community Support

Author(s): Switchboard
Date: November 1, 2019
Topic(s): Community Engagement, Organizational Development
Subtopic(s): Advocacy, Media and Communications
Are you looking to increase local support for refugees in your community? Supporting refugees to tell their stories is a powerful way to put individual faces and voices to the resettlement experience. There are many innovative ways stories can facilitate strong connections that demonstrate how resettlement benefits everyone in the community.

Tool or Template: Advancing Goals in Community Engagement: Editable Outreach Templates

Author(s): Switchboard
Date: June 24, 2019
Topic(s): Community Engagement
Subtopic(s): Media and Communications
Community engagement is critical for those serving refugees, asylees, and other immigrant populations. Effective engagement involves efforts that are within your staff’s facilitation capacity and that address the strengths and needs of both the receiving community and of your clients. This document contains three editable outreach templates: Refugees in Your City Fact Sheet, Sample annual …

Advancing Goals in Community Engagement: Editable Outreach Templates Read More »

Archived Webinar: Leveraging Feedback in Community Engagement

Author(s): Switchboard
Date: June 17, 2019
Topic(s): Community Engagement
Subtopic(s): Media and Communications, Welcoming Communities
This webinar was facilitated by Brianne Casey, Consultant, Community Development and Refugee Resettlement.  By the end of this 60-minute session, you will be able to: Apply relevant community engagement frameworks to your work; Identify effective strategies for utilizing community feedback; and Implement one or more feedback tool(s) to strengthen your community engagement goals. Navigate this …

Leveraging Feedback in Community Engagement Read More »

Archived Webinar: Effective Messaging and Trauma Informed Care Approaches

Author(s): National Partnership for Community Training (NPCT)
Date: January 1, 2017
Topic(s): Community Engagement, Mental Health and Wellness
Subtopic(s): Media and Communications
The first session of this two-part webinar described how effective messaging and trauma-informed care practices contribute to a healthy and welcoming environment for refugees. The post-webinar discussion explores the community engagement strategy of the Refugee Forum of Los Angeles.

Guide: Talking Points for Those Who Welcome Refugees

Author(s): Welcoming America
Date: December 1, 2016
Topic(s): Community Engagement
Subtopic(s): Media and Communications, Welcoming Communities
These talking points/messages can be used in media or communications efforts to help clearly communicate about making a commitment to welcoming refugees.

Toolkit: Stand Together: Messaging about Muslims and Refugees in Challenging Times

Author(s): Welcoming America
Date: September 1, 2016
Topic(s): Community Engagement
Subtopic(s): Media and Communications
This guide was created for advocates, service providers, and supporters as a tool to address the backlash toward refugees and Muslim Americans, and to help you proactively engage with community leaders and neighbors. Through the messages, sample conversations, story ideas, and worksheets in this toolkit, we will help you develop straightforward yet persuasive language to …

Stand Together: Messaging about Muslims and Refugees in Challenging Times Read More »

Tip Sheet: Answering Difficult Questions

Author(s): Project SOAR
Date: September 9, 2011
Topic(s): Community Engagement
Subtopic(s): Media and Communications
This tip sheet reviews strategies for answering difficult questions, including leading questions and questions to which you don’t know the answers.
Typed fact sheet with SOAR logo

Tip Sheet: Finding and Preparing Refugee Clients for Media Interactions

Author(s): Project SOAR
Date: February 13, 2008
Topic(s): Community Engagement
Subtopic(s): Media and Communications
This tip sheet provides suggestions on identifying clients who may be interested in participating in media interviews and offers guidance on how to prepare clients for positive media interactions.