We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 21 result(s).

Archived Webinar: Helping Clients Navigate Times of Economic Hardship

Author(s): Switchboard
Date: July 24, 2020
Topic(s): Case Management, Digital Inclusion, Employment, Financial Capabilities
Hosted on July 23, 2020, this virtual panel discussion was hosted by by Daniel Wilkinson Program Manager for Economic Empowerment, Switchboard along with a panelist of economic empowerment experts.  Recent months have presented a dramatic learning curve as we’ve adapted to the realities of living and working in the shadow of a global pandemic. If …

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Archived Webinar: CARES Act: How Does Pandemic Relief Impact Me As A Refugee?

Author(s): National Partnership for New Americans, Refugee Council USA, We Are All America
Date: April 7, 2020
Topic(s): Employment, Financial Capabilities
Subtopic(s): COVID-19
On March 27, 2020, Congress passed the CARES Act (Coronavirus Aid, Relief, and Economic Security Act). To ensure refugees, asylees, and the organizations that serve them understand the available benefits, Refugee Council USA, We Are All America and National Partnership for New Americans hosted a webinar.    In addition to providing direct support to individuals and families, the CARES Act …

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Blog Post: Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis

Author(s): Switchboard
Date: March 31, 2020
Topic(s): Case Management, Employment, Financial Capabilities, Health
Subtopic(s): COVID-19
While resettlement staff may have the option of working from home, many clients do not. Many industries in which our clients work have been profoundly impacted by COVID-19. Unfortunately, for many clients, this will mean reduced hours or even loss of employment. As clients face challenges related to employment and reach out to you with questions, we want to help you be prepared. Here are some resources to get you started on helping clients to understand their rights and access federal and state benefits, as well as information about other non-governmental resources.

Tool or Template: Program Maturity Self-Assessments

Author(s): International Rescue Committee (IRC)
Date: December 16, 2019
Topic(s): Case Management, Community Engagement, Employment, Financial Capabilities, Organizational Development
Subtopic(s): Career Advancement, Entrepreneurship, Interpretation, Volunteer Management
These self-assessment tools, developed by the International Rescue Committee, are designed to help refugee service providers, both front line staff and program managers, to identify the current stage of their service delivery and the key components of successful refugee service provision in a variety of areas. Included are assessments for the provision of: Case management …

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Guide: Immigrant and Refugee Families

Author(s): University of Minnesota
Date: November 20, 2019
Topic(s): Child, Youth, and Family Services, Employment, Financial Capabilities, Mental Health and Wellness, Safety
Subtopic(s): Domestic Violence, Substance Misuse
This e-book includes 10 chapters that provide an interdisciplinary perspective on immigrant and refugee families’ challenges and resilience across multiple domains, including economic, political, health, and human rights. Click the links below to access each chapter. Within each chapter, subsections can be navigated via the Contents menu at left.   Introduction Chapter 1. Immigration and …

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Guide: Promoting Your Clients’ Financial Wellbeing

Author(s): Switchboard
Date: October 9, 2019
Topic(s): Employment, Financial Capabilities
This information guide suggests asset building strategies that refugee service providers can implement to encourage clients’ long-term economic stability and mobility. By leveraging your clients’ strengths, your existing programs, and partnerships with community financial resources, you can incorporate asset building into a holistic approach to economic empowerment.
People sitting at table

Guide: Overcoming Barriers to Adult Education: Strengths-based Strategies for Effective Enrollment and Retention

Author(s): Switchboard
Date: September 6, 2019
Topic(s): Adult Education, Digital Inclusion, Employment, Financial Capabilities
Subtopic(s): English Language Skills, Job Readiness
Education and learning are important to all people striving to attain their goals life. For refugees and other ORR-eligible adults, it is essential to rebuilding a stable and fulfilling life in the United States. As such, many organizations that serve refugees are striving to help their adult clients continue their education, including English Language Proficiency …

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Blog Post: 5 Ways to Support Your Clients’ Financial Wellbeing

Author(s): Switchboard
Date: September 2, 2019
Topic(s): Case Management, Financial Capabilities
Connecting clients with jobs is essential to their self-sufficiency, but it’s not the only way to promote economic security and success. Economic mobility and long-term integration can be improved by establishing broader economic assets such as a credit score, home equity, checking/savings accounts, post-secondary education, retirement savings, and access to tax services. To learn more, …

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E-learning: Income Taxes 101

Author(s): Higher
Date: September 1, 2019
Topic(s): Employment, Financial Capabilities
This module was created by Higher Employment Services Technical Assistance (Higher). This 12-minute module provides an introduction to paying income taxes in the U.S. It is targeted towards refugees and other New Americans. After completing all module sections, you will understand: What income tax is; Why everyone must pay it; How to pay it; and …

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Blog Post: Understanding and Benefiting from Corporate Volunteering

Author(s): Higher
Date: September 20, 2018
Topic(s): Employment, Financial Capabilities, Organizational Development
Subtopic(s): Job Readiness, Volunteer Management
This blog post was written by Higher Employment Services Technical Assistance and is included as an archived post on the Switchboard blog. Volunteers are an extremely useful resource to expand support services for refugees. They bring insight to U.S. culture and systems, access to networks for early employment opportunities and career advancement, and time and …

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