We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 20 result(s).

Video: Digital Literacy for Life and Work

Author(s): HIAS
Date: June 8, 2021
Topic(s): Case Management, Digital Inclusion
HIAS and HIAS Pennsylvania have created a series of digital literacy videos for Newcomer families. Each video series includes 16 short videos, covering topics such as digital safety and scams, preventing viruses and malware, work readiness and job applications, and financial capabilities and online banking. Translations are forthcoming in Arabic, Dari, Pashto, Spanish, Swahili and Ukrainian.

Evidence Summary: What works to improve digital inclusion among resettled refugees?

Author(s): Switchboard
Date: January 31, 2021
Topic(s): Digital Inclusion
This evidence summary assesses the evidence surrounding the effectiveness of several program models and interventions designed to increase digital inclusion of refugees. It includes characteristics of successful programs, common barriers to inclusion, and the implications of this research for designing programs. 
Schoology logo with cartoon of family

Video: Schoology Overview

Author(s): RefugeeResponse
Date: November 16, 2020
Topic(s): Child, Youth, and Family Services, Digital Inclusion
Subtopic(s): Child and Youth Education
In this animated video, narrators discuss how students and parents can log in to Schoology through Clever, and how they can access necessary features in Schoology.
Cartoon family with Google logo and laptop

Video: Google Translate Chrome Extension

Author(s): RefugeeResponse
Date: November 16, 2020
Topic(s): Digital Inclusion
The Google Translate Chrome Extension is available for free in the Google Chrome Webstore. This video shows how to download the extension and use it while online. This video will also show users of Schoology how to translate words in the application as well as use the Google Translate Chrome Extension while in Schoology.

Video: Navigating Chromebook Usage

Author(s): HIAS
Date: October 8, 2020
Topic(s): Adult Education, Digital Inclusion
This video series includes 11 short videos in seven languages, covering topics such as how to navigate Chromebook settings, use the keyboard and trackpad, how to conduct Google searches, use Gmail, find Chromebook apps, changing the computer language, and more.

Guide: Integrating Digital Citizenship into Refugee and Immigrant Youth Programs

Author(s): Switchboard
Date: October 1, 2020
Topic(s): Child, Youth, and Family Services, Digital Inclusion
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
This guide is designed to help staff integrate digital citizenship education into existing programs, with a focus on digital safety, security, and rights and responsibilities. It describes suggestions for identifying risk and protective factors among refugee youth participants; determining your digital citizenship objectives and core messages; designing activities within your program context that align with …

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Archived Webinar: Helping Clients Navigate Times of Economic Hardship

Author(s): Switchboard
Date: July 24, 2020
Topic(s): Digital Inclusion, Employment, Financial Capabilities
Hosted on July 23, 2020, this virtual panel discussion was hosted by by Daniel Wilkinson Program Manager for Economic Empowerment, Switchboard along with a panelist of economic empowerment experts.  Recent months have presented a dramatic learning curve as we’ve adapted to the realities of living and working in the shadow of a global pandemic. If …

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Blog Post: Supporting Refugees and Immigrants to Complete the 2020 Census During COVID-19

Author(s): Switchboard
Date: July 23, 2020
Topic(s): Community Engagement, Digital Inclusion, Immigration Legal Needs
Subtopic(s): COVID-19
On March 3rd, Switchboard hosted a webinar on the 2020 US Census. Since then, many things about the 2020 Census have changed due to COVID-19. This post shares updates and suggestions for Census outreach in the new environment.

Blog Post: Remote Job Readiness Resources for Clients with Lower Levels of Digital Literacy

Author(s): Switchboard
Date: July 15, 2020
Topic(s): Adult Education, Digital Inclusion, Employment
Subtopic(s): Job Readiness
We recently published a blog post on Virtual Job Readiness Resources for Clients With Online Access. But how are agencies continuing job readiness training when participants don’t have access to technology or lack digital literacy skills? This post includes job readiness resources for supporting clients without online access and/or digital skills, informed by strategies refugee service providers have begun implementing nationwide.

Blog Post: Job Development During the COVID-19 Crisis

Author(s): Switchboard
Date: June 18, 2020
Topic(s): Digital Inclusion, Employment, Health
Subtopic(s): COVID-19, Job Development
The COVID-19 crisis is having a profound impact on the way we live and work. During this time, many service providers are working remotely to provide job readiness training to clients in addition to helping some clients apply for unemployment insurance and other benefits. But what about job development? Should you be helping clients obtain employment during this time, and if so, what does job development look right now?