We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 34 result(s).

Podcast: Leading during Times of Transition: The National View

Author(s): Switchboard
Date: April 1, 2021
Topic(s): Community Engagement, Cultural Awareness, Health, Organizational Development
Subtopic(s): COVID-19, Emergency Preparedness
In this episode of the Switchboard podcast, Kay Bellor, Independent Consultant, and Hans Van de Weerd, Vice President of Resettlement, Asylum, and Integration at the International Rescue Committee, discuss leadership strategies that have been effective over the past several years. They consider challenges such as the dramatic reduction of the U.S. resettlement program, the COVID-19 …

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Evidence Summary: What works to build welcoming and inclusive communities?

Author(s): Switchboard
Date: March 31, 2021
Topic(s): Case Management, Community Engagement, Safety
Subtopic(s): Community Cohesion
This evidence summary assesses the evidence surrounding the available interventions for building inclusive communities and their effectiveness. It examines contact-based interventions, bystander interventions, and youth-focused interventions. It also includes implications for practice and research.

Blog Post: Persevering during Times of Transition: Lessons from Leaders across the Resettlement Field

Author(s): Switchboard
Date: March 31, 2021
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19, Emergency Preparedness
Strategic and everyday tactical leadership is critical to any organization, but confronting change as a leader can require new and different approaches. I recently interviewed leaders from several sectors working within refugee resettlement to learn how they had confronted the challenges of the past years. This blog post includes several areas of action based on their strategies.
Toolkit with children at school

Toolkit: Safety Planning with Foreign National Children and Youth Survivors of Trafficking

Author(s): USCRI
Date: February 2, 2021
Topic(s): Child, Youth, and Family Services, Safety
Subtopic(s): Child and Youth Wellbeing, Safety Planning, Screening and Assessment
Foreign national minors in the United States who have been subjected to a severe form of trafficking in persons are eligible for certain benefits and services under the Trafficking Victims Protection Act (TVPA) of 2000, as amended. The Trafficking Victim Assistance Program (TVAP) funds case management services for qualifying minors. This toolkit uses notes, tips, …

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Toolkit: Establishing & Maintaining Inclusive Emergency Management with Immigrant & Refugee Populations

Author(s): Welcoming America
Date: January 21, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Safety
Subtopic(s): Emergency Preparedness
This toolkit is designed to help strengthen existing emergency preparedness plans by ensuring immigrants and refugees are part of any emergency response. It contains checklists on inclusive communication practices, community assessments, building trust with refugee communities, and more. 

Blog Post: Supporting Clients Experiencing Housing Insecurity: Tips and Multilingual Materials on Housing Relief Legislation

Author(s): Switchboard
Date: January 19, 2021
Topic(s): Housing, Safety
Subtopic(s): Federal Housing Programs, Landlords
As many clients continue to experience financial hardship due to the effects of COVID-19, service providers are offering support by helping to navigate pandemic relief measures. This post shares eviction prevention and rent assistance information related to the COVID-19 pandemic, including multilingual information where available.

Promising Practice: COVID-19 Automated Call System

Author(s): Office of Refugee Resettlement (ORR)
Date: November 20, 2020
Topic(s): Case Management, Health, Safety
Subtopic(s): COVID-19, Emergency Preparedness
The International Institute of Metropolitan St. Louis (IISTL) in Missouri, MN recognized a need to provide state and local COVID-19 information to their clients in eight common languages that were not already available. They repurposed their automated call system to share pre-recorded messages with clients in their primary language and engaged both local and state …

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Tool or Template: Safety During Client Home Visits Checklist

Author(s): Switchboard
Date: August 5, 2020
Topic(s): Case Management, Safety
Subtopic(s): Boundaries
This checklist is designed to help you prepare for client home visits. It can be used by staff and volunteers prior to every home visit. Accidents and incidents frequently occur when we become familiar with a client and their neighborhood, so we let our guard down. This checklist is a tool to help staff stay …

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Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.