We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Switchboard yielded 194 result(s).

Archived Webinar: New to Refugee Services? Free Training, Technical Assistance, and Tools to Help You in Your Work

Author(s): Cultural Orientation Resource Exchange (CORE), Switchboard
Date: January 20, 2022
Topic(s): Case Management
This webinar is presented by Cultural Orientation Resource Exchange (CORE) and Switchboard. Hosted on January 20, 2021, the training was delivered by Manar Marouf, Senior Training Coordinator, CORE; and Rebecca Mulqueen, Program Officer for Learning and Knowledge Management, Switchboard. Webinar transcript coming soon! If you are new to refugee services, you may have many questions …

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Blog Post: What Can We Do to Protect Clients and Staff? Tips for Getting Started with Safeguarding and Protection

Author(s): Switchboard
Date: January 19, 2022
Topic(s): Case Management, Safety
When it comes to preserving safety for both clients and staff, there are many terms you might hear. This blog post reviews two key terms, safeguarding and protection, that relate to service providers’ roles in ensuring the safety of clients and staff.

Toolkit: Supporting Afghan Students in Schools & Youth Programs in the United States

Author(s): Switchboard
Date: January 4, 2022
Topic(s): Child, Youth, and Family Services, Community Engagement, Cultural Awareness
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
In the 2021-22 school year and beyond, schools across the United States will enroll significant numbers of children and youth from Afghanistan. These students fled the country after the withdrawal of American military troops and the subsequent fall of the Afghan government on August 15, 2021. While many schools and communities have a long history …

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Podcast: From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part II

Author(s): Switchboard
Date: December 22, 2021
Topic(s): Case Management, Employment
Subtopic(s): Entrepreneurship
This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. In this episode, they discuss microlending; how participants are selected for the Canopy Northwest entrepreneurship program; success stories; and more!

Podcast: From Turmoil to Triumph: Assisting Refugees in their Journey to Entrepreneurship Part I

Author(s): Switchboard
Date: December 22, 2021
Topic(s): Case Management, Employment
Subtopic(s): Entrepreneurship
This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. In part one, Khalid shares his story of growing up in Kabul, Afghanistan; how he created the existing microlending entrepreneurship program at Canopy; and the collaborative process …

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Archived Webinar: Hiring Afghan Humanitarian Parolees: What Service Providers and Employers Need to Know

Author(s): Switchboard
Date: November 18, 2021
Topic(s): Case Management, Employment, Immigration Legal Needs
Subtopic(s): Employment Rights, Humanitarian Parole
Hosted on November 17 2021, this training was delivered by Rishan Habte, Program Manager for Economic Empowerment, Switchboard; Liza Zamd, Senior Trial Attorney at the Department of Justice (DOJ) Immigrant and Employee Rights Section (IER); and Jenny Deines, Special Policy Counsel, Immigrant and Employee Rights Section (IER). Webinar FAQ coming soon! This webinar featured a …

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Blog Post: A Collection of Resources for Onboarding New Refugee Service Providers

Author(s): Cultural Orientation Resource Exchange (CORE), Switchboard
Date: November 17, 2021
Topic(s): Case Management, Cultural Awareness, Organizational Development
This blog post, written in partnership with Cultural Orientation Resource Exchange (CORE), shares resources for new refugee service providers organized by topics such as case management, understanding refugee populations, equity and inclusion, mental health, and more.

Blog Post: Emergency Rental Assistance Programs: Opportunities for Refugees and other ORR-Eligible Clients

Author(s): Switchboard
Date: November 8, 2021
Topic(s): Housing
Subtopic(s): Federal Housing Programs
Photo credit: AOberstadt/IRC Housing is a key challenge facing refugee service providers and communities around the U.S. There is an opportunity to coordinate with state or local partners on the use of existing federal programs, Emergency Rental Assistance (ERA) 1 and 2, to support clients, including refugees and other Office of Refugee Resettlement (ORR)-eligible clients. …

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Cover Slide with image of two people seen from the back

Archived Webinar: Who are the Afghan Newcomers? Understanding the Background and Socio-cultural Strengths and Needs of Afghan Evacuees to the U.S.

Author(s): Switchboard
Date: October 26, 2021
Topic(s): Cultural Awareness
Subtopic(s): Country Guides
Hosted on October 26, 2021, this training was delivered by Farid Saydee, President of Language Mentors International; Durana Saydee, Research Associate with Language Mentors International; Haris Tarin, Sr. Policy Advisor, Dept. of Homeland Security; Rosalind Ghafar Rogers, Consultant with U.S. Committee for Refugees and Immigrants (USCRI); and Wais Khairandesh, Mental Health Therapist.  This webinar provided …

Who are the Afghan Newcomers? Understanding the Background and Socio-cultural Strengths and Needs of Afghan Evacuees to the U.S. Read More »

Group of clients sitting and standing, some with masks

Blog Post: Helping Newcomers Access WIOA-funded Adult Integrated Education and Training (IET)

Author(s): Switchboard
Date: October 25, 2021
Topic(s): Adult Education, Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness
The Workforce Innovation Opportunities Act (WIOA) is landmark legislation designed to strengthen the nation’s workforce system and reduce barriers for jobseekers. It helps clients find sustainable jobs through upskilling to meet the needs of industries around the U.S. One program area funded by WIOA is Integrated Education and Training, or IET. These programs, available across the U.S., support clients in learning English, gaining certifications in a specific field, and practicing resume writing, interview skills, financial literacy, and general job readiness.