We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Switchboard yielded 252 result(s).

Blog Post: Supporting Job Seekers with Backgrounds in Aviation: Ideas and Resources for Service Providers

Author(s): Switchboard
Date: November 21, 2022
Topic(s): Employment
Subtopic(s): Job Development
In support of Afghan pilots who have resettled in the U.S., Upwardly Global published a landscape assessment and proposed program plan earlier this year. The scope of the research included a high-level overview of potential pathways in the U.S., as well as proposed tools for service providers to help these individuals find skill-aligned employment. This …

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Blog Post: It Takes a Village: Learning from Statewide Housing Partnerships in Idaho

Author(s): Switchboard
Date: November 2, 2022
Topic(s): Housing
As we enter the final months of 2022, it’s clear that refugee resettlement in the United States looks different than it did in past years. Refugee Housing Solutions spoke to Christina Bruce-Bennion, Service Coordination Program Manager at the Idaho Office for Refugees, about navigating these shifts as they pertain to housing partnerships. Bruce-Bennion has worked …

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Blog Post: Could 40 Seconds of Compassion Make a Difference for Resettled Refugees?

Author(s): Switchboard
Date: October 31, 2022
Topic(s): Case Management, Community Engagement
The Question of Compassion People working in refugee resettlement are often motivated by compassion. This is perhaps especially true for those who engage directly with clients—caseworkers, casework assistants, volunteers, interpreters, and the range of housing, education, and employment specialists. Compassion is defined by Trzeciak & Mazzarelli as an “emotional response to another’s pain or suffering, …

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Blog Post: The Uniting for Ukraine Support Line: Virtual Support for Ukrainian Humanitarian Parolees

Author(s): Switchboard
Date: October 28, 2022
Topic(s): Case Management, Immigration Legal Needs
Subtopic(s): Humanitarian Parole, Program Eligibility
On April 21, 2022, President Biden announced the launch of a new program: Uniting for Ukraine (U4U). The program “provides a pathway for Ukrainian citizens and their immediate family members who are outside the United States to come to the United States and stay temporarily in a two-year period of parole.” By matching Ukrainian applicants …

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Archived Webinar: Questions and Answers: Cultural and Practical Considerations for Working with Afghan Clients

Author(s): Switchboard
Date: October 25, 2022
Topic(s): Cultural Awareness
Hosted on October 25, 2022, the training was delivered by Farid Saydee, PhD, Adjunct Professor at the School of Curriculum and Teaching at Kean University; Madina Masumi, MEd, Switchboard Training Officer with a focus on cultural awareness; Maliha Mirza, MSW, Switchboard Training Officer with a focus on case management; and, Rosalind Ghafar Rogers, PhD, International …

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Archived Webinar: Assisting Newcomers with Navigating the U.S. Health Care System: An Introduction for Direct Service Providers

Author(s): Switchboard
Date: October 20, 2022
Topic(s): Health
Subtopic(s): Healthcare
Hosted on October 19, 2022, the training was delivered by Mary Fabio, MD, Marc J. Altshuler, MD, Ariel Ressler MacNeill, MPH, and Blain Mamo, MPH. Recently arrived newcomers to the United States and the service providers who support them face many barriers in navigating the complex U.S. health care system. While systems navigation is difficult …

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Archived Webinar: Supporting Afghan Newcomers with Professional Backgrounds: Barriers, Opportunities, & Resources

Author(s): Switchboard
Date: October 13, 2022
Topic(s): Case Management, Employment
Subtopic(s): Career Advancement
This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on October 12, 2022 the training was delivered by Rebecca Fishman, Afghan Response Coordinator @Upwardly Global and Shabnam Manati, Onboarding Associate @Upwardly Global. Afghan newcomers bring a range of skills, education …

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Blog Post: Innovative Housing Spotlight: Partnership with a College Campus to Welcome Afghan Families

Author(s): Switchboard
Date: October 6, 2022
Topic(s): Community Engagement, Cultural Awareness
Subtopic(s): Welcoming Communities
Do you support refugees and newcomers with affordable housing services? This blog post is for you! Switchboard has partnered with Refugee Housing Solutions to share training and promising practices related to housing solutions for newcomers. Today, we’re spotlighting the innovative housing work of World Learning Inc., a global nonprofit and accredited academic institution with a …

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E-learning: Adult Education Principles for Refugee Job Readiness

Author(s): Switchboard
Date: September 30, 2022
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness
This self-paced course is designed for direct service employment staff and other service providers who help prepare refugee clients for work in the United States. At the conclusion of the course, you will be able to identify adult education principles and recognize how these principles can be applied to refugee employment services. You will also …

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Blog Post: How Schools Can Support Newcomer Youth: Ten Innovative Practices

Author(s): Switchboard
Date: September 30, 2022
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education
This is the second part of a series on school integration for refugee youth and their families.   While most students in the U.S. start the school year thinking about their locker decor, who their favorite teacher might be, and whether they’ll get to sit next to their crush in math class, most newcomer youth arrive …

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