We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Switchboard yielded 168 result(s).

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E-learning: Applying a Strengths-Based Approach to Job Readiness & Career Counseling

Author(s): Switchboard
Date: June 30, 2021
Topic(s): Employment
Subtopic(s): Career Advancement, Job Development, Job Readiness
This self-paced course is designed to combine a theoretical introduction to strengths-based employment services with practical tools and activities that will help you put theory into action. In this course, you will work your way through a learning pathway linking together interactive e-learning content, short videos with perspectives from clients and practitioners, and downloadable resources. …

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Archived Webinar: Panel Discussion on Fundamentals of Equity and Resettlement

Author(s): Switchboard
Date: June 30, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Safety
Hosted on June 30, 2021, the training was delivered by Isabelle Darling, Clinical Lead, National Partnership for Community Training (NPCT); Fasil Aragaw, Refugee Integration Specialist, Gulf Coast JFCS ; Dr. Tadios Belay, Founder and President, Board of Directors of the U.S. Africa Institute and Angie Uwimana, Interpreter, Gulf Coast JFCS.  Race and racism are difficult …

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Blog Post: Resource Round-Up: Creating Safe Spaces for LGBTQ+ Clients

Author(s): Switchboard
Date: June 21, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development
In recognition of Pride, Switchboard has compiled this resource round-up. It includes materials designed for organizations and case managers serving LGBTQ+ clients, including how to create welcoming environments, ensure use of inclusive language, and address the unique needs of this population.

Archived Webinar: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services

Author(s): Switchboard
Date: June 16, 2021
Topic(s): Adult Education, Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
Hosted on June 16, 2021, this training was delivered by Isabelle Darling, Clinical Lead, National Partnership for Community Training (NPCT); and Fasil Aragaw, Refugee Integration Specialist, Gulf Coast JFCS.  The U.S. has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted …

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Blog Post: Reflections on World Refugee Day

Author(s): Switchboard
Date: June 11, 2021
Topic(s): Community Engagement
For over 20 years, we have observed World Refugee Day annually on June 20th. This year is no different as refugee resettlement agencies, allies, and community members continue to support and welcome refugees to the United States. As we approach World Refugee Day, we encourage you to pause and reflect on the lives and experiences of refugees. Ask yourself why you started the work that you do - reset your intentions and commitment to the work that you do each day to support refugees in their journey to rebuild their lives.

Guide: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services

Author(s): Switchboard
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
The United States has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted issues of discrimination, dynamics of power and privilege, and inequities experienced across marginalized social groups. From cultural orientation to employment, the fear of bias and discrimination can pervade …

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Podcast: Leading During Times of Transition: The Community View

Author(s): Switchboard
Date: May 24, 2021
Topic(s): Health, Organizational Development
Subtopic(s): COVID-19, Emergency Preparedness
This episode features host Kay Bellor interviewing Henny Ohr, Founder and Executive Director, Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC) Iowa. They discuss the challenges experienced by EMBARC during the COVID-19 pandemic including providing essential services to clients while protecting staff and how the refugee resettlement program can be improved moving forward. This …

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Blog Post: Resource Round-Up: Confronting, Reporting, and Healing After Anti-Asian Hate Crimes

Author(s): Switchboard
Date: May 6, 2021
Topic(s): Safety
This blog post includes resources to help address the growing crisis of Anti-Asian Hate Crimes, including: resources for service providers to educate themselves and confront the rise in hate incidents; resources on the intersection of bias and COVID-19; multilingual resources for Asian-American Pacific-Islander (AAPI) individuals to report hate incidents; and resources on supporting clients following traumatic experiences.

Toolkit: Developing Your Board to Advance Your Organization’s Mission

Author(s): Switchboard
Date: May 4, 2021
Topic(s): Organizational Development
Subtopic(s): Board of Directors, Fundraising
This toolkit aims to guide board members and executive directors on best practices for board development within ethnic community-based organizations (ECBOs), including those who take part in the Ethnic Community Self-Help Program. This document addresses the topics of board responsibilities, recruitment, new member orientation, diversity, fundraising, and conflicts of interest. The toolkit is primarily designed …

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Evidence Summary: What works to prevent and respond to intimate partner violence among refugees?

Author(s): Switchboard
Date: April 30, 2021
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Domestic Violence
This evidence summary assesses the state of available evidence regarding interventions to prevent or respond to intimate partner violence among resettled refugees.