We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Refugees yielded 141 result(s).

Archived Webinar: Using Community Advisory Boards to Strengthen Mental Health Service Delivery for Refugees and Other Newcomers

Author(s): Switchboard
Date: June 1, 2023
Topic(s): Community Engagement
Hosted on Thursday, June 2nd, 2023 the training was delivered by Dr. Mary Bunn, PhD, LCSW; Farhad Sharifi, MSW; Bhuwan Gautam, MPH; and Lila K. Chamlagai, MPH.  Community advisory boards (CABs) consist of community members who share common history, symbols, identity, language, and culture. They can empower newcomer community members to voice their concerns and …

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Toolkit: Resources for organizations and communities on the end of the PHE

Author(s): National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM)
Date: June 1, 2023
Topic(s): Health
Subtopic(s): COVID-19
On May 11, 2023, the public health emergency (PHE) will expire and many will see changes in COVID-19 healthcare costs, insurance coverage and renewals, and food benefits. These changes are likely to disproportionately impact some refugee, immigrant, and migrant (RIM) communities.  Use these resources to equip your organization and the clients you serve to be …

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Toolkit: Safety and Wellness: Training + Resources

Author(s): Center for Adjustment, Resilience, and Recovery (CARRE)
Date: June 1, 2023
Topic(s): Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
The Safety & Wellness Benchmarks are a compilation of 15 individual scales that measure observable change during the provision of case management for forcibly displaced populations in the United States. 

Blog Post: Looking for Local Healthcare Providers Who Can Serve Refugee and Immigrant Patients? A New Directory Can Help!

Author(s): Switchboard
Date: May 31, 2023
Topic(s): Health
It can be difficult for service providers and communities to locate healthcare providers who are trained in refugee and immigrant health best practices. In addition, the U.S. resettlement landscape is changing with the expansion of different categories such as parolees. Finding healthcare providers who understand these varied communities’ unique health needs, who work with interpreters, …

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Tip Sheet: Contacting Potential Employer Partners: Phone and Email Templates

Author(s): Switchboard
Date: May 30, 2023
Topic(s): Employment
Subtopic(s): Job Development
If you are a refugee service provider new to providing employment services, you may be wondering what to say when you reach out to a potential employer partner for the first time. This tool provides a simple email template and phone script you can modify to fit the needs of your program and clients. 

Podcast: Supporting Newcomer Youth In Schools

Author(s): Switchboard
Date: May 25, 2023
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education
Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Rob Callus and Madina Masumi, two of …

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Archived Webinar: Promoting Supportive Mentoring Relationships with Newcomer Youth

Author(s): Switchboard
Date: May 25, 2023
Topic(s): Case Management, Child, Youth, and Family Services
Subtopic(s): Youth Mentorship
Hosted on Monday, May 24, 2023 the training was delivered by Rob Callus, Community Integration Training Officer at Switchboard and Selina Máté, Digital Content Manager at Switchboard.  Newcomer young adults face unique challenges when arriving in the U.S. during a critical period in their development. Often lacking role models and resources for effectively continuing their …

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Guide: Assisting Newcomers with Navigating the U.S. Health Care System

Author(s): Switchboard
Date: May 23, 2023
Topic(s): Health
Subtopic(s): Healthcare
This resource, created by Switchboard, provides guidance to service providers assisting newcomers with navigating the U.S. health care system. 

Blog Post: Advice for Mentors Who Work with Newcomer Youth

Author(s): Switchboard
Date: May 22, 2023
Topic(s): Child, Youth, and Family Services
Subtopic(s): Youth Mentorship
While there is no one-size-fits-all approach on how to best support mentors of newcomer youth, program coordinators can tailor their management strategies to meet clients’ specific needs and provide strong support to volunteer mentors. Below, Selina Máté describes some of the challenges and common questions that many teams face while building a youth mentorship program …

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Archived Webinar: A Trauma-Informed Approach to De-escalation and Crisis Response

Author(s): Switchboard
Date: May 10, 2023
Topic(s): Mental Health and Wellness
Hosted on Monday, May 8, 2023 the training was delivered by Gwen Soffer, MSW Manager of Wellness at Nationalities Service Center.  Working with refugee and newcomer clients is multifaceted and complex. At times, the added layers of past trauma, resettlement stressors, and navigation of complicated and limited resources can lead to high-stress interactions with clients. …

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