We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Tip Sheet: Forming a 501c3 as an Ethnic Community-based Organization

Author(s): Project SOAR
Date: May 13, 2011
Topic(s): Organizational Development
Through an interview with Hilary Binder Aviles of Mosaica, this tip sheet provides guidance targeted at ethnic community-based organizations (ECBOs) on forming a nonprofit organization with 501c3 status.

Toolkit: Maya Health Toolkit for Medical Providers

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: May 12, 2011
Topic(s): Health
Subtopic(s): Healthcare
This toolkit aims to identify the major healthcare barriers between Maya and medical professionals, and to create a variety of resources to bridge gaps in communication. Section 1 of the toolkit gives an overview of the vision, objectives, and methodology, and explains in some detail why a toolkit is needed for the Maya. Section 2 …

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Tip Sheet: Broadening Scope as an Ethnic Community-Based Organization (ECBO)

Author(s): Project SOAR
Date: May 6, 2011
Topic(s): Organizational Development
Through an interview with Gatluak Ter Thach of Nashville International Center for Empowerment, this tip sheet provides guidance targeted at ethnic community-based organizations (ECBOs) on broadening their scope.

Tip Sheet: Time Management Techniques for Case Managers

Author(s): Project SOAR
Date: April 15, 2011
Topic(s): Case Management
This tip sheet provides guidance on time management techniques that can be used by caseworkers and case managers. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Connecting to Established Immigrant Groups and Advocacy Organizations

Author(s): Project SOAR
Date: April 10, 2011
Topic(s): Organizational Development
Subtopic(s): Partnerships
This tip sheet offers suggestions on connecting to established immigrant groups as part of your partnership strategy. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Mitigating Conflict with Clients

Author(s): Project SOAR
Date: April 8, 2011
Topic(s): Case Management
Subtopic(s): Conflict Management
This tip sheet provides guidance on mitigating conflict with clients as part of case management. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Boundaries – Protecting Clients and Ourselves

Author(s): Project SOAR
Date: March 5, 2011
Topic(s): Case Management
Subtopic(s): Boundaries
This tip sheet reviews how to establish effective boundaries in order to protect both clients and staff. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Finding Skilled Volunteers

Author(s): Project SOAR
Date: March 4, 2011
Topic(s): Organizational Development
Subtopic(s): Volunteer Management
This tip sheet provides suggestions for identifying skilled volunteers to support your programs. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Program Activity to Address Conflict

Author(s): Project SOAR
Date: February 25, 2011
Topic(s): Organizational Development
Subtopic(s): Conflict Management
This tip sheet describes the Circle Process, an activity you can conduct in your program to address conflict. This resource is designed for ethnic community-based organizations (ECBOs).

Tip Sheet: Building Your Capacity to Address Conflict

Author(s): Project SOAR
Date: February 18, 2011
Topic(s): Organizational Development
Subtopic(s): Conflict Management
This tip sheet provides guidance on building your capacity to address conflict, including conflict with clients. This resource is designed for ethnic community-based organizations (ECBOs).