We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for Case Management Resource Type

Tip Sheet: Introduction to Case Management

Author(s): Project SOAR
Date: September 26, 2006
Topic(s): Case Management

This tip sheet reviews the basics of case management, including intake and assessment, goal development, intervention, monitoring and re-assessment, and termination.

Icon for Children/Youth and Family Services Resource Type

Toolkit: Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource 

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: August 8, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Early Childhood Education

This resource contains information, reference materials, and sample training modules for employment specialists and case managers. It is designed to help agencies increase their capacity to serve refugee clients and provide them with a spectrum of child care options. Information is also relevant to program directors to assess if adequate internal processes are operating to …

Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource  Read More »

Icon for Children/Youth and Family Services Resource Type

Toolkit: Growing Up in a New Country: A Positive Youth Development Toolkit for Working with Refugees and Immigrants 

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: June 28, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Youth Wellbeing

This toolkit pulls together articles, resources and programs which can assist agencies in adopting a Positive Youth Development (PYD) approach to working with newcomer youth. Mainstream and newcomer service providers alike should benefit from these resources and examples of promising practices in youth programming.

Icon for Housing Resource Type

Guide: Welcome to Your New Home – An Illustrated Guide

Author(s): Mercy Housing
Date: December 8, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation

This comprehensive housing orientation workbook contains large, brightly colored illustrations of “do’s” and “don’ts”. The booklet addresses apartment maintenance, safety and security, mail and notices, being a good neighbor and energy conservation. It is available in twelve languages.

Icon for Child Wellbeing Resource Type

Guide: Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices

Author(s): NCTSN
Date: November 17, 2005
Topic(s): Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Child Wellbeing

This report highlights the need for clinicians and policy makers to understand the links between trauma and culture. It outlines cultural competence in trauma treatments and practices to encompass race, ethnicity, immigrant status, sexuality, urbanity and rurality, and disability. Data from the National Child Traumatic Stress Core Data Set are summarized, demonstrating the significant differences …

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Icon for Housing Resource Type

Tip Sheet: Brochure – Renting Housing in the United States – A Guide for New Americans

Author(s): Mercy Housing
Date: April 15, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation

The first step to being a successful renter is understanding your rights and responsibilities. Renting Housing in the United States: A Guide for New Americans is a three-fold brochure that provides useful tips on what you need to know to obtain and maintain rental housing. The information is essentially a very condensed version of that …

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Icon for Housing Resource Type

Tip Sheet: Brochure – A Landlord’s Guide to Renting to Refugees

Author(s): Mercy Housing
Date: April 8, 2005
Topic(s): Housing
Subtopic(s): Landlords

Renting to Refugees: A Landlord’s Guide is an informative brochure designed to be given to landlords. It describes why refugees are good renters, identifies resettlement resources of interest to property managers, and provides tips on problem solving issues between property managers and refugees.

Icon for Child Wellbeing Resource Type

Video: Children of War: A Video for Educators

Author(s): NCTSN
Date: January 1, 2005
Topic(s): Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Child Wellbeing, Youth Education, Youth Wellbeing

This video presents five adolescent refugees from Afghanistan, Iraq, El Salvador, Sierra Leone, and Somalia who tell their stories of war, traumatic loss, and relocation to the United States in the play Children of War.  There is also an accompanying resource guide that includes discussion questions, suggestions about ways schools and teachers can help refugee …

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Icon for Child Wellbeing Resource Type

Guide: Building Bridges – a Guide to Planning and Implementing Cross-Service Training

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: July 6, 2003
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing

This guide was created to communicate lessons learned from cross-service trainings held in St. Louis, MO and Atlanta, GA that brought together service providers from a variety of agencies to explore possibilities that would strengthen service capacity in their communities. It is intended to guide readers through the process of developing local cross-service trainings and …

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Icon for Child Wellbeing Resource Type

Tip Sheet: Talking to Children about War and Terrorism 

Author(s): NCTSN
Date: February 19, 2003
Topic(s): Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Child Wellbeing

This resource provides parents and caregivers with information about how to talk to children about war and terrorism. It offers what to do before you talk to children, how to talk to children of different ages, monitoring children’s exposure to the media, how to share your own opinions and beliefs, which children may need special …

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