We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for Case Management Resource Type

Guide: Guidelines for Working with Interpreters for Counseling & Health Care Staff Working with Refugees

Author(s): NSW Refugee Health Service, STARTTS
Date: January 1, 2011
Topic(s): Case Management, Health
Subtopic(s): Interpretation

Interpreters are a vital part of providing quality health care for refugees. This guide was designed to provide a helpful overview of things to consider when working with interpreters, tips and approaches to use, and further resources

Icon for Children/Youth and Family Services Resource Type

Toolkit: Refugee Services Core Stressor Assessment Tool 

Author(s): NCTSN
Date: January 1, 2011
Topic(s): Children/Youth and Family Services, Monitoring and Evaluation
Subtopic(s): Data Collection, Screening and Assessment

This toolkit provides information about four core stressors that refugees commonly face, and guides users through an assessment of a particular youth or family’s needs. Based on the assessment, tailored recommendations for resources and interventions are generated through this web-based resource developed by the Refugee Trauma and Resilience Center.

Icon for Fundraising Resource Type

Tip Sheet: Obtaining Corporate Sponsors

Author(s): Project SOAR
Date: December 17, 2010
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on obtaining corporate sponsors as part of your fundraising strategy.

Icon for Fundraising Resource Type

Tip Sheet: Annual Appeals

Author(s): Project SOAR
Date: December 8, 2010
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on conducting annual appeals as part of your fundraising strategy.

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Tip Sheet: Finding Prospective Donors – Private Funders and Foundations

Author(s): Project SOAR
Date: December 3, 2010
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on identifying prospective private donors as part of your fundraising strategy.

Icon for Organizational Development Resource Type

Tip Sheet: Annual Reports

Author(s): Project SOAR
Date: November 19, 2010
Topic(s): Organizational Development

This tip sheet provides guidance on developing annual reports for your organization, including tips on doing so in a cost-effective way.

Icon for Fundraising Resource Type

Tip Sheet: Preparing Your Elevator Speech

Author(s): Project SOAR
Date: November 12, 2010
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on developing a short “elevator speech” to share with prospective donors as part of your fundraising strategy.

Icon for Board of Directors Resource Type

Tip Sheet: Getting Your Board Involved in Fundraising

Author(s): Project SOAR
Date: November 5, 2010
Topic(s): Organizational Development
Subtopic(s): Board of Directors, Fundraising

It is expected by donors and other stakeholders that board members give; it is a sign of their confidence in and commitment to their organization. Why should others be expected to reach into their pockets, if they are not? Selected board members should also have connections or networks that can be valuable resources for the …

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Icon for Monitoring and Evaluation Resource Type

Guide: Monitoring Your SMART Objectives Facilitator’s Guide

Author(s): Project SOAR
Date: October 29, 2010
Topic(s): Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning

This facilitator’s guide is designed to be used when designing and delivering a training on the basics of monitoring. It can be used on its own to design a full workshop on this topic or adapted into shorter modules to fit your needs.

Icon for Grants Management Resource Type

Tip Sheet: Tips for Starting Up a New Grant

Author(s): Project SOAR
Date: October 22, 2010
Topic(s): Organizational Development
Subtopic(s): Grants Management

This tip sheet reviews the steps you should take when starting up a new grant.