We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.
Click here to view author guide.

Icon for COVID-19 Resource Type

Tool or Template: Stop Germs, Stay Healthy! Poster

Author(s): King County Health Dept.
Date: January 1, 2008
Topic(s): Health
Subtopic(s): COVID-19

This poster, developed in 2008, provides steps for correctly washing your hands and preventing the spread of germs. It is available in Amharic, Arabic, Bosnian, Chinese, English, Farsi, French, Hmong, Khmer, Korean, Laotian, Nepali, Oromo, Portuguese, Punjabi, Russian, Somali, Spanish, Tagalog, Tigrigna, Ukrainian, and Vietnamese.

Icon for Housing Resource Type

Guide: Please Repair – An Illustrated Guide

Author(s): Mercy Housing
Date: October 20, 2006
Topic(s): Housing
Subtopic(s): Housing Orientation, Landlords

Renters and landlords need to effectively communicate about repairs! This illustrated housing repair guide aims to help refugees and other renters with limited English communicate repair requests in a way that is understood by property managers. It is designed to be printed double-sided, except the “Report Immediately” page which should be printed single-sided and on …

Please Repair – An Illustrated Guide Read More »

Icon for Federal Housing Programs Resource Type

Tip Sheet: HUD-Subsidized Refugee Residency Requirements

Author(s): Mercy Housing
Date: October 18, 2006
Topic(s): Housing
Subtopic(s): Federal Housing Programs

A frequent question from resettlement agencies is: Do refugees need to have a Social Security Card to be eligible for Housing and Urban Development (HUD)-subsidized Housing? The short answer is no; however, some subsidized housing providers are not aware that there are acceptable substitutes for a Social Security Card. This fact sheet will identify alternative …

HUD-Subsidized Refugee Residency Requirements Read More »

Icon for Child Wellbeing Resource Type

Toolkit: Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers

Author(s): BRYCS
Date: October 2, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Child Wellbeing, Guardianship

This toolkit serves to: Be a training guide for refugee resettlement staff to improve their understanding of how the child welfare system works, and how to access and assist clients in obtaining services. Provide a common vocabulary of child welfare terms, enabling refugee resettlement staff to make appropriate referrals for child welfare services. Dispel misconceptions …

Refugees and the U.S. Child Welfare System: A Toolkit for Service Providers Read More »

Icon for Case Management Resource Type

Tip Sheet: Introduction to Case Management

Author(s): Project SOAR
Date: September 26, 2006
Topic(s): Case Management

This tip sheet reviews the basics of case management, including intake and assessment, goal development, intervention, monitoring and re-assessment, and termination.

Icon for Children/Youth and Family Services Resource Type

Toolkit: Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource 

Author(s): BRYCS
Date: August 8, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Early Childhood Education

This resource contains information, reference materials, and sample training modules for employment specialists and case managers. It is designed to help agencies increase their capacity to serve refugee clients and provide them with a spectrum of child care options. Information is also relevant to program directors to assess if adequate internal processes are operating to …

Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource  Read More »

Icon for Children/Youth and Family Services Resource Type

Toolkit: Growing Up in a New Country: A Positive Youth Development Toolkit for Working with Refugees and Immigrants 

Author(s): BRYCS
Date: June 28, 2006
Topic(s): Children/Youth and Family Services
Subtopic(s): Youth Wellbeing

This toolkit pulls together articles, resources and programs which can assist agencies in adopting a Positive Youth Development (PYD) approach to working with newcomer youth. Mainstream and newcomer service providers alike should benefit from these resources and examples of promising practices in youth programming.

Icon for Housing Resource Type

Guide: Welcome to Your New Home – An Illustrated Guide

Author(s): Mercy Housing
Date: December 8, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation

This comprehensive housing orientation workbook contains large, brightly colored illustrations of “do’s” and “don’ts”. The booklet addresses apartment maintenance, safety and security, mail and notices, being a good neighbor and energy conservation. It is available in twelve languages.

Icon for Child Wellbeing Resource Type

Guide: Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices

Author(s): NCTSN
Date: November 17, 2005
Topic(s): Children/Youth and Family Services, Mental Health and Wellness
Subtopic(s): Child Wellbeing

This report highlights the need for clinicians and policy makers to understand the links between trauma and culture. It outlines cultural competence in trauma treatments and practices to encompass race, ethnicity, immigrant status, sexuality, urbanity and rurality, and disability. Data from the National Child Traumatic Stress Core Data Set are summarized, demonstrating the significant differences …

Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices Read More »

Icon for Housing Resource Type

Tip Sheet: Brochure – Renting Housing in the United States – A Guide for New Americans

Author(s): Mercy Housing
Date: April 15, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation

The first step to being a successful renter is understanding your rights and responsibilities. Renting Housing in the United States: A Guide for New Americans is a three-fold brochure that provides useful tips on what you need to know to obtain and maintain rental housing. The information is essentially a very condensed version of that …

Brochure – Renting Housing in the United States – A Guide for New Americans Read More »