We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 71 result(s).

Blog Post: Wellbeing for Service Providers during COVID-19: Managing our Own Emotional Needs While Helping Refugee Clients

Author(s): Switchboard
Date: April 20, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
People in helping professions are being challenged in numerous personal and professional ways during the COVID-19 pandemic. Service providers are supporting clients who may be in crisis due to employment, childcare or healthcare needs. At the same time, we ourselves may be in crisis for similar reasons. The challenge of caring for and being concerned about family and friends, as well as clients, is leading to extreme stress in many helping professionals.

Blog Post: Language Access in Times of Crisis: Getting Started With Video Remote Interpreting

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Case Management, Cultural Awareness, Digital Inclusion
Subtopic(s): Interpretation
For many providers continuing to serve non-English-speaking clients during the COVID-19 pandemic, language access is a significant challenge. Videoconferencing technology, although far from perfect, can help us provide services without losing all of the human-to-human contact that typically facilitates communication. Below are a few tips for getting started with video remote interpreting (VRI). Choosing the …

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Blog Post: Remote Job Readiness Resources: Tips and Materials for Clients with Online Access

Author(s): Switchboard
Date: April 14, 2020
Topic(s): Case Management, Cultural Awareness, Digital Inclusion, Employment
Subtopic(s): Job Readiness
As we continue practicing social distancing amid COVID-19, you may be wondering how to stay in touch with your clients and continue job readiness training. While you may not be able to resume your job readiness classes in person for some time, there are many online resources you can share to keep your clients engaged and focused on their career paths. This blog post provides suggestions tailored towards clients who have computers or smartphones, internet access, and higher levels of digital literacy.

Blog Post: Helping Refugee Clients Cope During the COVID-19 Crisis

Author(s): Switchboard
Date: April 2, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
This blog post offers tips on how to help your clients cope during the COVID-19 crisis, including suggestions for sharing information in a trauma-informed way and supporting clients’ mental health and wellbeing.

Blog Post: Helping Refugee Children and Parents Cope During the COVID-19 Crisis

Author(s): Switchboard
Date: April 2, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness
Subtopic(s): Child and Youth Wellbeing, COVID-19, Self-care
This blog post offers tips on how to help families cope during the COVID-19 crisis. Helping children begin to develop coping skills in response to COVID-19 stressors can not only help them get through this volatile time, but also positively manage feelings during uncertain times in the future.

Blog Post: Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis

Author(s): Switchboard
Date: March 31, 2020
Topic(s): Case Management, Employment, Financial Capabilities, Health
Subtopic(s): COVID-19
While resettlement staff may have the option of working from home, many clients do not. Many industries in which our clients work have been profoundly impacted by COVID-19. Unfortunately, for many clients, this will mean reduced hours or even loss of employment. As clients face challenges related to employment and reach out to you with questions, we want to help you be prepared. Here are some resources to get you started on helping clients to understand their rights and access federal and state benefits, as well as information about other non-governmental resources.

Blog Post: Making Remote Work Successful: Tips for Employees Working Remotely

Author(s): Switchboard
Date: March 20, 2020
Topic(s): Digital Inclusion, Employment, Organizational Development
Subtopic(s): Job Readiness
Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who work together in the same location. This post offers tips to employees working remotely. …

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Blog Post: Making Remote Work Successful: Tips for Managing Remote Workers & Teams

Author(s): Switchboard
Date: March 20, 2020
Topic(s): Digital Inclusion, Employment, Organizational Development
Subtopic(s): Job Readiness
The need to create teams of employees who can work together effectively across locations and distances is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who …

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Blog Post: Making Remote Work Successful: 6 Tips for Being IT-Ready to Work from Home

Author(s): Switchboard
Date: March 20, 2020
Topic(s): Digital Inclusion, Employment, Organizational Development
Subtopic(s): Job Readiness
Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who work together in the same location. This post offers tips to employees working remotely. …

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Blog Post: A Round-Up of Multilingual Resources on COVID-19

Author(s): Switchboard
Date: March 10, 2020
Topic(s): Digital Inclusion, Health
Subtopic(s): COVID-19
This blog post contains fact sheets, posters, multimedia resources, and links to live updates in multiple languages about COVID-19, its symptoms, and how to prevent it. Key CDC resources are listed first, followed by materials from other sources organized by type (sources include federal, state, and local government agencies, and selected nonprofit organizations).