We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Case Management yielded 103 result(s).

Guide: Fundamentals of Equity and Resettlement: Understanding Social Identities in Resettlement Services

Author(s): Switchboard
Date: June 10, 2021
Topic(s): Case Management, Community Engagement, Cultural Awareness, Organizational Development, Safety
The United States has historically been a symbol for “the land of the free,” but recent events have jolted communities across the country to address historically rooted issues of discrimination, dynamics of power and privilege, and inequities experienced across marginalized social groups. From cultural orientation to employment, the fear of bias and discrimination can pervade …

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Video: Digital Literacy for Life and Work

Author(s): HIAS
Date: June 8, 2021
Topic(s): Case Management, Digital Inclusion, Employment, Financial Capabilities
Subtopic(s): Job Readiness
HIAS and HIAS Pennsylvania have created a series of digital literacy videos for newcomer families. Each video series includes 16 short videos, covering topics such as digital safety and scams, preventing viruses and malware, secure Wi-Fi networks, online learning opportunities, online translation and interpretation, identifying misinformation, monitoring children’s online activity, work readiness and job applications,  …

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Toolkit: Mental Health and Psychosocial Support (MHPSS) Curriculum

Author(s): HIAS
Date: May 20, 2021
Topic(s): Case Management, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
This HIAS MHPSS curriculum offers a teaching curriculum to implement community-based support groups for refugees, newcomers, and immigrants. This curriculum offers nine sessions with scripts, resources, and activities for skilled facilitators to promote healing, connection, and support. The curriculum and accompanying materials are designed to support any organization or individual in implementing community-based support groups that …

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Evidence Summary: What works to prevent and respond to intimate partner violence among refugees?

Author(s): Switchboard
Date: April 30, 2021
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Domestic Violence
This evidence summary assesses the state of available evidence regarding interventions to prevent or respond to intimate partner violence among resettled refugees.

Archived Webinar: Safety Planning with Unaccompanied Refugee Minors

Author(s): Switchboard
Date: April 15, 2021
Topic(s): Case Management, Child, Youth, and Family Services, Safety
Subtopic(s): Child and Youth Wellbeing, Safety Planning, Unaccompanied Refugee Minors
This webinar, hosted on April 15 2021, was delivered by Amy Fleischauer, Director of Survivor Support Services, International Institute of Buffalo, and Tigest Coleman, Strengths-Based Services Training Officer, Switchboard.  This webinar introduced current URM service providers to key approaches, including safety planning, to help identify vulnerable youth and prevent further exploitation. Webinar transcript coming soon! …

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Bilingual typed sheet with logo

Tip Sheet: What to Expect from an Interpreter: Communicating Effectively with Your Child’s School

Author(s): National Accreditation of Educational Translators and Interpreters of Spoken Languages
Date: March 20, 2021
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education, Interpretation
Self-advocacy is an essential skill among bilingual families. In education, professional interpreters/translators support families with communication to ensure that they can protect their own rights and lift their own voices. This tip sheet (available in 13 languages) describe the basic knowledge and skills that families should expect from professional interpreters/translators in education, and a list …

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E-learning: Working with Refugee, Immigrant, and Migrant Communities in COVID-19

Author(s): NRC-RIM
Date: February 23, 2021
Topic(s): Case Management, Community Engagement, Health
Subtopic(s): COVID-19
The National Resource Center for COVID-19 among Refugees, Immigrants, and Migrants (NRC-RIM) is focused on contact tracing, mitigation, and prevention activities. They are funded by the U.S. Centers for Disease Control and Prevention and the International Organization for Migration to provide assistance and resources to state and local health departments working with refugee, immigrant, and migrant …

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Colored line with face illustrations

Poster: The U-Curve of Cultural Adjustment

Author(s): Cultural Orientation Resource Center
Date: December 1, 2020
Topic(s): Case Management, Cultural Awareness, Mental Health and Wellness
This poster shows the common phases of cultural adjustment that most people experience when moving to or visiting a new place. It is important to note that the length and intensity of each phase will vary, and that a newcomer may skip a phase altogether (such as those who plan to move on to another …

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Blog Post: Talking about Race and Racism: Tips for Conversations with Refugee Youth

Author(s): Switchboard
Date: October 9, 2020
Topic(s): Case Management
As a young person, adjusting to a new place is difficult no matter the circumstances. In adapting to their new communities, refugee youth need to understand how race and racism may shape their lives in the U.S., including the history of systemic racism and discrimination, the history of anti-racist movements, and what they need to know about current events like protests against police brutality.

Blog Post: Talking about Race and Racism: Tips for Participating in Introductory Conversations

Author(s): Switchboard
Date: October 9, 2020
Topic(s): Case Management
Conversations about race are challenging, but they allow people to get to know one another better and build stronger communities. It is important for newcomers to have a better understanding about racism in America, how it may affect their daily lives, and what they can do to change it. It is equally important that refugee service providers consider the adjustments, new information, and learning curves newcomers face. Providers must take those into account as they think about when, where, and how to introduce topics about race, racism, and anti-racism with clients.