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Typed script

Tool or Template: Script – Health Care Provider’s Introduction for Working with Telephone/Remote Interpreters

Author(s): Refugee Health Technical Assistance Center (RHTAC)
Date: December 12, 2011
Topic(s): Case Management, Digital Inclusion, Health
Subtopic(s): Interpretation
This tool is a scripted introduction for working with telephone/remote interpreters. It can be led by the health care provider via the telephone interpreter. The inclusion of an introduction in all interpreted encounters aims to put limited English proficient (LEP) clients at ease and create a situation in which all parties are clear about the …

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