We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 106 result(s).

Blog Post: When’s that Report Due Again? How to Develop a Monitoring and Evaluation Workplan

Author(s): Switchboard
Date: August 7, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning
Have you been thinking about strengthening your monitoring and evaluation (M&E) processes? It can be challenging to plan out who on your team will be involved in collecting, entering, quality-checking, analyzing, and reporting on your program data, not to mention using the data to make program decisions! M&E plans are intended to guide monitoring and …

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Tool or Template: M&E Plan Template and Checklist

Author(s): Switchboard
Date: June 28, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning
M&E plans are intended to guide monitoring and evaluation processes throughout the life of a project or funding period.  But what are the components of a strong M&E plan? Switchboard’s Monitoring and Evaluation (M&E) Plan Template makes them easy to learn by walking step-by-step through a sample refugee employment program. M&E Plans are intended to …

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Guide: Collecting and Analyzing Data for Learning and Program Improvement

Author(s): Switchboard
Date: May 30, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality
Data-informed decision making is a guiding principle for the Office of Refugee Resettlement (ORR) and the programs it supports. But what is involved in making data-informed decisions and implementing data-driven programs? This info guide explains the importance of data-driven programs, how to set a learning agenda for collecting purposeful data, and how to develop a …

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Tool or Template: Data Analysis and Action Planning Templates

Author(s): Switchboard
Date: May 30, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Project Design and M&E Planning
It’s critical to regularly analyze and act on data in order to make informed decisions and guide project implementation. To facilitate ongoing learning and project improvement, teams should hold regular data analysis and action planning meetings throughout the project cycle. These Data Analysis and Action Planning Templates can be used to plan for data analysis, …

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Archived Webinar: Collecting Client Feedback Data

Author(s): Switchboard
Date: May 16, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
This webinar was facilitated by Floor de Ruijter, Program Officer for Monitoring and Evaluation, Switchboard and Graeme Rodgers, Technical Adviser for Research, IRC.  By the end of this 60-minute session, you will be able to:  Explain why collecting client feedback is important; Name key steps you can take when choosing appropriate methods for collecting feedback; …

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Guide: Collecting Client Feedback Data

Author(s): Switchboard
Date: May 15, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection
Collecting appropriate client feedback data can influence organizational decision-making and enhance the quality of our programs. It can also help contribute to a culture of client responsiveness. This info guide discusses the importance of client consent in data collection and covers six key questions to ask yourself when choosing appropriate methods for collecting client feedback.

Blog Post: A Round-up of Resources on Project Design

Author(s): Switchboard
Date: May 14, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning
Are you working to design a new project or refine the design of an existing program? Switchboard’s Resource Library hosts a variety of project design resources developed by the Monitoring and Evaluation Technical Assistance Project (META), a former ORR-funded technical assistance provider. If you’d like customized support for your specific project, consider submitting a technical …

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Archived Webinar: Introduction to Data Analysis for Learning and Program Improvement

Author(s): Switchboard
Date: March 29, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Project Design and M&E Planning
This webinar was facilitated by Floor de Ruijter, Switchboard Program Officer for Monitoring and Evaluation. By the end of this 60-minute session, you will be able to: Define data analysis in the context of the data-driven program cycle; Describe necessary steps to prepare for data analysis; and Begin analyzing data for learning and program improvement …

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Tool or Template: Monitoring and Evaluation Glossary

Author(s): Switchboard
Date: March 27, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality, Evaluation and Research, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
A lot of terminology can be associated with monitoring and evaluation, and vocabulary definitions can vary widely. Some terms seem to have overlapping definitions–for instance, in the different ways logic models, theories of change and logical frameworks (logframes) can be defined. You can use this glossary to clear up confusion and be sure you understand …

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Podcast: A Look at Switchboard’s FY19 Needs Assessment

Author(s): Switchboard
Date: March 14, 2019
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Presenting Data
In this podcast, Switchboard Director Jason Crislip and Program Officer Margaret Gibbon have a 7-minute discussion about how Switchboard’s national needs assessment survey is informing Switchboard’s work in FY19. To read the full needs assessment report, click here.