The Switchboard resource library brings together a variety of resettlement-related materials. Learn more >>

This library hosts materials developed by Switchboard and by former Office of Refugee Resettlement (ORR)-funded technical assistance (TA) providers (most in fiscal years 2016-2018, with selected earlier materials). This library links materials externally where: their formats were incompatible with internal hosting; they were developed by current ORR-funded TA providers; or they were developed by non-ORR funded authors who granted permission for the links.

Author Definitions

BRYCS
Bridging Refugee Youth and Children's Services
CLINIC
Catholic Legal Immigration Network, Inc. National Citizenship Capacity Building Project
CVT
Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers
Higher
Higher Employment Services Technical Assistance
Mercy Housing
Mercy Housing Refugee Housing Program
META
Monitoring and Evaluation Technical Assistance Project
NPCT
National Partnership for Community Training Mental Health Technical Assistance Program
Project SOAR
Project for Strengthening Organizations Assisting Refugees
RHTAC
Refugee Health Technical Assistance Center
Welcoming America
Welcoming America's Welcoming Refugees Program
Other
Authors not receiving technical assistance funding from ORR

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Icon for Case Management Resource Type

Introduction to Case Management

Tip Sheet
Author(s): Project SOAR
Date: September 26, 2006
Topic(s): Organizational Development
Subtopic(s): Case Management

This tip sheet reviews the basics of case management, including intake and assessment, goal development, intervention, monitoring and re-assessment, and termination.

Icon for Child and Youth Development Resource Type

Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource and Toolkit 

Toolkit
Author(s): BRYCS
Date: August 8, 2006
Topic(s): Child and Youth Development
Subtopic(s): Early Childhood Education

This resource contains information, reference materials, and sample training modules for employment specialists and case managers. It is designed to help agencies increase their capacity to serve refugee clients and provide them with a spectrum of child care options. Information is also relevant to program directors to assess if adequate internal processes are operating to …

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Icon for Child and Youth Development Resource Type

Growing Up in a New Country: A Positive Youth Development Toolkit for Working with Refugees and Immigrants 

Toolkit
Author(s): BRYCS
Date: June 28, 2006
Topic(s): Child and Youth Development
Subtopic(s): Youth Wellbeing

This toolkit pulls together articles, resources and programs which can assist agencies in adopting a Positive Youth Development (PYD) approach to working with newcomer youth. Mainstream and newcomer service providers alike should benefit from these resources and examples of promising practices in youth programming.

Icon for Housing Resource Type

Welcome to Your New Home – An Illustrated Guide

Guide
Author(s): Mercy Housing
Date: December 8, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation

This comprehensive housing orientation workbook contains large, brightly colored illustrations of “do’s” and “don’ts”. The booklet addresses apartment maintenance, safety and security, mail and notices, being a good neighbor and energy conservation. It is available in twelve languages.

Icon for Child and Youth Development Resource Type

Culture and Trauma Brief: Promoting Culturally Competent Trauma-Informed Practices

Report
Author(s): NCTSN
Date: November 17, 2005
Topic(s): Child and Youth Development, Mental Health and Wellness
Subtopic(s): Child Wellbeing

This report highlights the need for clinicians and policy makers to understand the links between trauma and culture. It outlines cultural competence in trauma treatments and practices to encompass race, ethnicity, immigrant status, sexuality, urbanity and rurality, and disability. Data from the National Child Traumatic Stress Core Data Set are summarized, demonstrating the significant differences …

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Icon for Housing Resource Type

Brochure – Renting Housing in the United States – A Guide for New Americans

Tip Sheet
Author(s): Mercy Housing
Date: April 15, 2005
Topic(s): Housing
Subtopic(s): Housing Orientation

The first step to being a successful renter is understanding your rights and responsibilities. Renting Housing in the United States: A Guide for New Americans is a three-fold brochure that provides useful tips on what you need to know to obtain and maintain rental housing. The information is essentially a very condensed version of that …

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Icon for Housing Resource Type

Brochure – A Landlord’s Guide to Renting to Refugees

Tip Sheet
Author(s): Mercy Housing
Date: April 8, 2005
Topic(s): Housing
Subtopic(s): Landlords

Renting to Refugees: A Landlord’s Guide is an informative brochure designed to be given to landlords. It describes why refugees are good renters, identifies resettlement resources of interest to property managers, and provides tips on problem solving issues between property managers and refugees.

Icon for Child and Youth Development Resource Type

Mental Health Interventions for Refugee Children in Resettlement: White Paper II 

Literature Review
Author(s): NCTSN
Date: February 16, 2005
Topic(s): Child and Youth Development, Mental Health and Wellness
Subtopic(s): Child Wellbeing

This resource describes the mental health issues for refugee children in resettlement. This white paper outlines refugee experiences and mental health needs including exposure to trauma, access to mental health services, stresses in resettlement, and the need for comprehensive services. It offers a review of literature including trauma-informed treatments for refugee children, strategies to improves …

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Icon for Child and Youth Development Resource Type

Children of War: A Video for Educators

Video
Author(s): NCTSN
Date: January 1, 2005
Topic(s): Child and Youth Development, Mental Health and Wellness
Subtopic(s): Child Wellbeing, Youth Education, Youth Wellbeing

This video presents five adolescent refugees from Afghanistan, Iraq, El Salvador, Sierra Leone, and Somalia who tell their stories of war, traumatic loss, and relocation to the United States in the play Children of War.  There is also an accompanying resource guide that includes discussion questions, suggestions about ways schools and teachers can help refugee …

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Icon for Child and Youth Development Resource Type

Building Bridges – a Guide to Planning and Implementing Cross-Service Training

Guide
Author(s): BRYCS
Date: July 6, 2003
Topic(s): Child and Youth Development
Subtopic(s): Child Welfare

This guide was created to communicate lessons learned from cross-service trainings held in St. Louis, MO and Atlanta, GA that brought together service providers from a variety of agencies to explore possibilities that would strengthen service capacity in their communities. It is intended to guide readers through the process of developing local cross-service trainings and …

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