We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 37 result(s).

Toolkit: Data-Driven State Refugee Programs: Lessons from the Field on Managing, Analyzing, and Using Data to Improve Refugee Programs

Author(s): Switchboard, Urban Institute
Date: September 11, 2019
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Data Collection, Data Quality, Evaluation and Research, Presenting Data, Project Design and M&E Planning, Using Data and Evidence
Switchboard contracted with the Urban Institute for the development of this toolkit.  Data and evidence can play a critical role in program management if those data are designed, collected, and analyzed with programming goals in mind and grounded in the reality of how programs work. As state refugee coordinators (SRCs) manage and coordinate refugee services, …

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Toolkit: Leveraging Feedback in Community Engagement

Author(s): Switchboard
Date: June 11, 2019
Topic(s): Community Engagement
Subtopic(s): Community Cohesion
This toolkit suggests three ways to integrate basic community feedback structures in your programs: implementing a community consultation working group, conducting an annual volunteer survey, and providing training to staff on responding to community concerns and compliments. It includes a range of tools and templates you can use to integrate these three approaches into your community …

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Toolkit: Job Counseling for Career Pathways

Author(s): Switchboard
Date: April 22, 2019
Topic(s): Employment
Subtopic(s): Career Advancement
Job Counseling for Career Pathways is the first of two Switchboard toolkits focused on strengthening career pathways programming. This toolkit will focus on things you can do right away (without much additional funding) to strengthen your career pathways efforts, including: identifying client motivations and needs, collaborating with clients to set goals and action steps, and …

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Toolkit: Improving Well-Being for Refugees in Primary Care: A Toolkit for Providers

Author(s): Center for Victims of Torture (CVT)
Date: March 4, 2019
Topic(s): Health, Mental Health and Wellness
This is a Center for Victims of Torture (CVT)-produced toolkit focusing specifically on improving health care interventions for refugees in the primary care setting in the United States. It was developed based on CVT’s 35 years of providing care to torture and war trauma survivors in Minnesota and 5 years of exporting that care to …

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Toolkit: Job Readiness Curriculum

Author(s): Higher
Date: September 28, 2018
Topic(s): Employment
Subtopic(s): Job Readiness
Job readiness is one of the most important components of resettlement as it helps clients prepare for and integrate into the American workforce. This course empowers clients to find and succeed in jobs in the United States. It also offers tools to help them understand their documents and their rights as American workers, career path …

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Toolkit: Welcoming Refugees in Rural Communities: Promising Examples from the Field

Author(s): Welcoming America
Date: September 20, 2018
Topic(s): Community Engagement
Subtopic(s): Community Cohesion
This toolkit profiles four rural initiatives that are successfully bringing together community residents and refugees and demonstrating what is possible when all residents are connected, supported, and involved. Many refugees make their new homes in rural communities, which often offer steady employment, affordable housing, social cohesion, and, for many, the chance to live in a …

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Toolkit: Building Meaningful Contact: A How To Guide

Author(s): Welcoming America
Date: September 13, 2018
Topic(s): Community Engagement
Subtopic(s): Community Cohesion
This how-to guide explores lessons learned from promising models for contact building from across the United States, and delves deeper into a series of activities that the nonprofit Welcoming Michigan conducted in Macomb County, Michigan. By focusing on one example in particular, readers are able to learn step-by-step how to plan, implement, and follow-up on …

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Toolkit: The Welcoming Economies Playbook: Strategies for Building an inclusive Economy

Author(s): Welcoming America
Date: August 1, 2018
Topic(s): Community Engagement, Employment
This toolkit describes how to develop an inclusive approach to economic development, shares tips for success, and offers strategies in areas such as workforce development, entrepreneurship, home ownership, and urban and rural agriculture.

Toolkit: Promoting Refugee and Community Wellness

Author(s): NPCT, Welcoming America
Date: May 1, 2018
Topic(s): Community Engagement, Mental Health and Wellness
This toolkit explores the connections between wellness and welcoming communities. Created in partnership by the National Partnership for Community Training and Welcoming America, the toolkit focuses on how those from diverse sectors – such as academics, employers, health providers, and neighbors – can create a vibrant ecosystem that supports refugee and community wellness.
Icon for Community Engagement Resource Type

Toolkit: Welcoming Standard

Author(s): Welcoming America
Date: December 10, 2017
Topic(s): Community Engagement
Strong communities intentionally connect and actively include people of all backgrounds. Only through these conditions do local communities meet their highest civic and economic potential, unleashing the power of all contributions and assets. As places look to harness the wealth and vibrancy that comes from diverse talents and a more global workforce, places that are …

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