We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 118 result(s).

Blog Post: Workforce Co-location: One County’s Successful Model

Author(s): Switchboard
Date: August 29, 2022
Topic(s): Employment
Subtopic(s): Job Development
American Job Centers (AJCs) are a key component of the public workforce system. They provide a critical set of resources to jobseekers looking for employment or career growth. ORR-eligible populations often qualify as a priority service population in Workforce Innovation and Opportunity Act (WIOA) programs. Individuals enrolled in these programs may be able to access …

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Blog Post: Six Tips for Quality Assurance of Employment Programs

Author(s): Switchboard
Date: August 25, 2022
Topic(s): Case Management, Employment
Subtopic(s): Case Documentation
Quality assurance is a program management system focused on ensuring staff meet employment program guidelines efficiently. Successful quality assurance (QA) improves program outcomes without increasing burdens on staff. However, when faced with the many competing priorities of managing an employment program, implementing QA strategies can feel daunting. Below are six tips for strengthening quality assurance …

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Blog Post: Three Steps to Help Empower Refugee and Immigrant Clients through Digital Literacy

Author(s): Switchboard
Date: July 26, 2022
Topic(s): Adult Education, Digital Inclusion
Digital literacy skills may seem universal, especially if we consider all the places and situations where technology exists. Research has shown, however, that access to and use of technology vary based on demographics such as race, economic class, education, place of birth, etc. Through their work with refugee and newcomer clients, service providers can help …

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Blog Post: Personal Finance: Resources to Guide Newcomers on Measuring their Financial Well-being and Managing Money in the United States

Author(s): Switchboard
Date: July 15, 2022
Topic(s): Financial Capabilities
People who are new to the United States may have many adjustments to make. Getting acquainted with the U.S. financial system can be one important component that supports successful integration. The Consumer Financial Protection Bureau (CFPB) has a wealth of information that resettlement staff can share with refugee, immigrant, and migrant communities, to help people …

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Blog Post: Can Afghan Newcomers Access Title IV, Federal Student Aid? Answering FAQ’s About New Guidance from the U.S. Department of Education

Author(s): Lindsay Dusard, Switchboard
Date: July 11, 2022
Topic(s): Adult Education
Subtopic(s): Higher Education
As Afghan newcomers begin to find their footing here in the United States, many will explore options for postsecondary and career and technical education. Accessing Title IV, Federal student aid through the U.S. Department of Education can offer critical assistance in financing these goals and aspirations. The Dear Colleague letter released by the U.S. Department …

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Blog Post: Demystifying the Family Self Sufficiency Plan (FSSP): How Does it Help ORR, State Refugee Coordinators, and Service Providers Improve Services?

Author(s): Switchboard
Date: July 6, 2022
For newcomer families to succeed in the U.S., it is critical to look beyond economic self-sufficiency to other elements of family wellbeing. In October 2021, the Office of Refugee Resettlement (ORR) issued new Family Self-Sufficiency Plan requirements for those receiving employment-related Refugee Support Services (RSS). This new guidance requires, a “whole-family approach” to addressing barriers …

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Blog Post: Resource Collection: Gender-sensitive Project Design and M&E

Author(s): Switchboard
Date: June 20, 2022
Topic(s): Case Management
Women and girls around the world experience discrimination and lack access to equal opportunities. For this reason, gender sensitivity is a pivotal part of any effective program design process. Many well-intentioned programs consider themselves gender-neutral or gender-blind, ignoring harmful gender stereotypes and inadvertently reinforcing gender inequalities. For instance, the implementers of a job readiness program …

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Blog Post: Serving Jobseekers with Professional Backgrounds: Workforce Resources for Clients and Staff

Author(s): Emily Hackerson, Switchboard
Date: June 7, 2022
Topic(s): Employment
As employment staff across the resettlement network know, clients with professional backgrounds bring to their job searchin-demand talent, perspective, and commitment, but face unique barriers to attaining quality, professional-level employment. Clients are often ‘starting over’ in a complex workforce that does not always recognize their credentials or transferrable skills. This “brain waste” is not a …

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Blog Post: COVID-19 and Parenthood: Tips and Resources for Sharing with Mothers, Fathers, and Families

Author(s): National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM)
Date: June 2, 2022
Topic(s): Health
Subtopic(s): COVID-19
With Women’s Health Month in May and Men’s Health Month in June, now is a great time to share parenthood resources from the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM). Debunking myths—including those related to fertility, pregnancy, and parenthood—and encouraging vaccinations and booster shots are key to protecting RIM communities from severe illness …

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Blog Post: Theories of Change, Logframes, and Indicators: An Updated Resource Collection on Project Design

Author(s): Switchboard
Date: June 2, 2022
Topic(s): Monitoring and Evaluation
Subtopic(s): Project Design and M&E Planning
Are you working to design a new project or refine the design of an existing program? Switchboard’s Resource Library hosts a variety of project design resources to help guide you through the process.  Strong project design starts with sound logic. Theories of change  and  logical frameworks (logframes) can both be considered types of logic models. A …

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