We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 152 result(s).

Guide: Cultural Competence in Refugee Service Settings: Guidance for Service Providers Based on a Scoping Review of the Literature

Author(s): Switchboard
Date: September 8, 2020
Topic(s): Case Management, Cultural Awareness, Health, Mental Health and Wellness
Refugees have unique strengths and needs related to their cultural backgrounds and experiences of forced displacement and resettlement. Refugee service providers must demonstrate cultural competence to effectively serve clients, but this is often complicated by unclear definitions and a lack of practical guidance. This guide highlights key culturally competent approaches in refugee service settings, based …

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Evidence Summary: What is the impact of peer support groups on refugees’ mental health?

Author(s): Switchboard
Date: August 19, 2020
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare
This evidence summary aims to assess the impact of peer support groups on resettled refugees’ mental health. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What is the status of evidence about the effectiveness of peer support groups among refugees? What is …

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Evidence Summary: What is the impact of cultural competence training among health and mental health providers?

Author(s): Switchboard
Date: August 12, 2020
Topic(s): Cultural Awareness, Health, Mental Health and Wellness
Subtopic(s): Healthcare
This evidence summary aims to assess the effectiveness of strategies to build cultural competence among health and mental health providers working with resettled refugees.  The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What is the state of evidence about the effectiveness of …

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Archived Webinar: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Hosted on July 29, 2020, this webinar was hosted by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Shan Huang, Associate Director of Residential Programs, Womankind. This recording was edited for publication.  Following on Switchboard’s recent introductory webinar, this training focuses on the specifics of safety planning. It will emphasize the importance of creating …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: The What, Why, and How of Safety Planning

Author(s): Switchboard
Date: July 28, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Health, Mental Health and Wellness, Safety
Subtopic(s): Child and Youth Wellbeing, Domestic Violence, Safety Planning
Safety planning is an essential tool when working with survivors of violence. This guide shares tips and examples demonstrating how to develop a safety plan with refugees who have experienced gender-based violence.

Evidence Summary: What works to improve mental health of refugee children and adults?

Author(s): Switchboard
Date: July 22, 2020
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Using Data and Evidence
This evidence summary aims to identify effective strategies for improving mental health among resettled refugees. The intended audience is U.S. refugee service providers and other interested stakeholders. This evidence summary seeks to answer the following questions: What interventions are effective in preventing and/or treating mental health conditions among refugees? What mental health interventions lack adequate …

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Archived Webinar: Fundamentals of Gender-Based Violence for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 7, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
Hosted on July 7, 2020, this webinar was presented by Reema Sharma, Manager of Outreach and Community Education, Womankind; and Alena Victor, Director of Residential Programs, Womankind.  There has been a growing interest among refugee service providers in understanding the dynamics of gender-based violence (including domestic violence and sexual violence). This webinar will be an …

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Guide: Fundamentals of Gender-Based Violence (GBV) for Refugee Service Providers: What Does a Culturally Responsive Approach Mean?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Mental Health and Wellness, Safety
Subtopic(s): Behavioral Healthcare, Child and Youth Wellbeing, Domestic Violence
This information guide reviews the basics of gender-based violence (including domestic violence and sexual violence) within refugee and immigrant communities. It explores what a culturally responsive approach to GBV services can look like.

Podcast: How Can Supervisors and Organizations Support Staff Care?

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Health, Mental Health and Wellness, Organizational Development
Subtopic(s): COVID-19, Self-care
Are you looking to increase staff care programming in your organization? Stream the latest episode of the Switchboard podcast, where Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Adeyinka Akinsulure-Smith, Licensed Psychologist and Tenured Professor at the City College of New York, discuss the importance of providing resettlement staff with the …

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Podcast: Ask an Expert: Self-Care Q&A

Author(s): Switchboard
Date: July 6, 2020
Topic(s): Case Management, Health, Mental Health and Wellness
Subtopic(s): COVID-19, Self-care
In this episode of the Switchboard podcast, Kristen Guskovict, LCSW and Founder of Heart of Aid Work, and Dr. Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone during the pandemic, tips on staying …

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