We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

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Blog Post: Remote Job Readiness Resources: Tips and Materials for Clients with Online Access

Author(s): Switchboard
Date: April 14, 2020
Topic(s): Case Management, Cultural Awareness, Digital Inclusion, Employment
Subtopic(s): Job Readiness
As we continue practicing social distancing amid COVID-19, you may be wondering how to stay in touch with your clients and continue job readiness training. While you may not be able to resume your job readiness classes in person for some time, there are many online resources you can share to keep your clients engaged and focused on their career paths. This blog post provides suggestions tailored towards clients who have computers or smartphones, internet access, and higher levels of digital literacy.

Guide: Supporting Clients During Times of Economic Hardship: Accessing Unemployment Insurance Benefits

Author(s): Switchboard
Date: April 14, 2020
Topic(s): Case Management, Employment
Subtopic(s): COVID-19
For employment programs that serve refugees and asylees, helping clients become self-sufficient and work towards personal career goals is always the main objective. However, in the course of providing employment services to refugees and asylees, you may encounter situations where it is beneficial for your clients to apply for unemployment insurance. While this process varies …

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Archived Webinar: CARES Act: How Does Pandemic Relief Impact Me As A Refugee?

Author(s): National Partnership for New Americans, Refugee Council USA, We Are All America
Date: April 7, 2020
Topic(s): Employment, Financial Capabilities
Subtopic(s): COVID-19
On March 27, 2020, Congress passed the CARES Act (Coronavirus Aid, Relief, and Economic Security Act). To ensure refugees, asylees, and the organizations that serve them understand the available benefits, Refugee Council USA, We Are All America and National Partnership for New Americans hosted a webinar.    In addition to providing direct support to individuals and families, the CARES Act …

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Blog Post: Helping Your Clients Navigate Economic Hardship During the COVID-19 Crisis

Author(s): Switchboard
Date: March 31, 2020
Topic(s): Case Management, Employment, Financial Capabilities, Health
Subtopic(s): COVID-19
While resettlement staff may have the option of working from home, many clients do not. Many industries in which our clients work have been profoundly impacted by COVID-19. Unfortunately, for many clients, this will mean reduced hours or even loss of employment. As clients face challenges related to employment and reach out to you with questions, we want to help you be prepared. Here are some resources to get you started on helping clients to understand their rights and access federal and state benefits, as well as information about other non-governmental resources.

Video: Adjusting to Life & Work in the U.S. – Perspectives from Refugee Youth

Author(s): Switchboard
Date: March 25, 2020
Topic(s): Case Management, Child, Youth, and Family Services, Employment
Subtopic(s): Child and Youth Wellbeing
In the summer of 2019, Switchboard interviewed established refugee youth in Atlanta, GA; Hyattsville, MD; and Lancaster, PA. The goal of this video is to elevate the voices of refugee youth, giving them the opportunity to reflect on their early experiences in the U.S. and a platform to share their perspective and advice with service …

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Video: Adjusting to Life & Work in the U.S. – Advice from Clients to Case Managers

Author(s): Switchboard
Date: March 25, 2020
Topic(s): Case Management, Employment
In the summer of 2019, Switchboard interviewed established clients in Atlanta, GA; Hyattsville, MD; and Lancaster, PA, including refugees, asylees and Special Immigrant Visa (SIV) holders. The goal of this video is to elevate the voices of previously served clients, giving them the opportunity to reflect on their early experiences in the U.S. and a …

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Woman in yellow shirt

Video: Adjusting to Life & Work in the U.S. – Perspectives from Refugee Women

Author(s): Switchboard
Date: March 25, 2020
Topic(s): Case Management, Employment
In the summer of 2019, Switchboard interviewed recently resettled refugee women in Atlanta, GA; Hyattsville, MD; and Lancaster, PA. The goal of this video is to elevate the voices of female clients, giving them the opportunity to reflect on their early experiences in the U.S. and a platform to share their perspective and advice with …

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Man in white shirt

Video: Adjusting to Life & Work in the U.S. – Advice from Established Clients to Newly Arrived Clients

Author(s): Switchboard
Date: March 23, 2020
Topic(s): Case Management, Employment
In the summer of 2019, Switchboard interviewed established clients in Atlanta, GA; Hyattsville, MD; and Lancaster, PA, including refugees, asylees, and Special Immigrant Visa (SIV) holders.  The goal of this video is to elevate the voices of established clients, giving them the opportunity to reflect on their early experiences in the U.S. and a platform …

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Blog Post: Making Remote Work Successful: Tips for Employees Working Remotely

Author(s): Switchboard
Date: March 20, 2020
Topic(s): Digital Inclusion, Employment, Organizational Development
Subtopic(s): Job Readiness
Remote work is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who work together in the same location. This post offers tips to employees working remotely. …

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Blog Post: Making Remote Work Successful: Tips for Managing Remote Workers & Teams

Author(s): Switchboard
Date: March 20, 2020
Topic(s): Digital Inclusion, Employment, Organizational Development
Subtopic(s): Job Readiness
The need to create teams of employees who can work together effectively across locations and distances is a growing reality for organizations around the world. It presents a challenge, but it also presents an opportunity. With the right tools, approaches, and habits, individuals and teams working remotely can be even more productive than teams who …

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