We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Digital Inclusion yielded 21 result(s).

Blog Post: Job Development During the COVID-19 Crisis

Author(s): Switchboard
Date: June 18, 2020
Topic(s): Digital Inclusion, Employment, Health
Subtopic(s): COVID-19, Job Development
The COVID-19 crisis is having a profound impact on the way we live and work. During this time, many service providers are working remotely to provide job readiness training to clients in addition to helping some clients apply for unemployment insurance and other benefits. But what about job development? Should you be helping clients obtain employment during this time, and if so, what does job development look right now?

Blog Post: Wellbeing for Service Providers: How Can Organizations Support Staff through the COVID-19 Pandemic?

Author(s): Switchboard
Date: May 26, 2020
Topic(s): Cultural Awareness, Digital Inclusion, Health, Organizational Development
Subtopic(s): COVID-19
Refugee service providers are used to putting clients first, working long hours, and moving mountains to meet clients’ needs, no matter how difficult. This work is unique: we are entrusted with helping people who have experienced significant hardship and trauma as they rebuild their lives in a new country. Because our work is unique, our organizations have a unique role in supporting us.

Blog Post: Resource Round-up: Multilingual Tutorials on Zoom and Other Online Platforms

Author(s): Switchboard
Date: May 19, 2020
Topic(s): Adult Education, Digital Inclusion
In the shift to virtual services, including home-based learning, many clients are learning how to use videoconferencing platforms like Zoom for the first time. School districts are using a wide range of these programs to communicate with students and families, while refugee service providers are leveraging them in the course of virtual case management, English language classes, job readiness training, etc. It can be difficult to find multilingual tutorials on using these platforms. The following videos and other materials may be helpful.

Archived Webinar: Ask an Expert: Creating Engaging Virtual Trainings and Meetings

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Adult Education, Digital Inclusion, Organizational Development
Hosted on April 15, 2020, this webinar was presented by Jamie Bussey, Deputy Director, Cultural Orientation Resource Exchange (CORE); Sumita Chandrasekhar, Program Officer for Instructional Technology & Design at the IRC; and Kristy Gladfelter, Senior Director for Research, Analysis, and Learning at the IRC. Designing effective virtual trainings and meetings can be a challenge. We’ve …

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Blog Post: Language Access in Times of Crisis: Getting Started With Video Remote Interpreting

Author(s): Switchboard
Date: April 15, 2020
Topic(s): Case Management, Cultural Awareness, Digital Inclusion
Subtopic(s): Interpretation
For many providers continuing to serve non-English-speaking clients during the COVID-19 pandemic, language access is a significant challenge. Videoconferencing technology, although far from perfect, can help us provide services without losing all of the human-to-human contact that typically facilitates communication. Below are a few tips for getting started with video remote interpreting (VRI). Choosing the …

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Blog Post: Remote Job Readiness Resources: Tips and Materials for Clients with Online Access

Author(s): Switchboard
Date: April 14, 2020
Topic(s): Digital Inclusion, Employment
Subtopic(s): Job Readiness
As we continue practicing social distancing amid COVID-19, you may be wondering how to stay in touch with your clients and continue job readiness training. While you may not be able to resume your job readiness classes in person for some time, there are many online resources you can share to keep your clients engaged and focused on their career paths. This blog post provides suggestions tailored towards clients who have computers or smartphones, internet access, and higher levels of digital literacy.

Guide: Virtual Communication Guide

Author(s): HIAS
Date: April 7, 2020
Topic(s): Adult Education, Digital Inclusion
This document, developed by HIAS, uses screenshots to describe how to use Zoom and WhatsApp. It is translated into Arabic, Farsi, Russian, Spanish, Swahili, Ukrainian, and Urdu.

Archived Webinar: Supporting Immigrants & Refugees During Remote Learning

Author(s): Seidlitz Education
Date: March 27, 2020
Topic(s): Child, Youth, and Family Services, Digital Inclusion, Health
Subtopic(s): Child and Youth Education, COVID-19
Laura Gardner, Founder of Immigrant Connections, Social Worker and Consultant, joined Carol Salva and Valentina Gonzalez discuss some of the most important considerations as we aim to support Immigrant and Refugee students and their families during this time of social distancing. This webinar was hosted by Seidlitz Education. 

Blog Post: A Round-Up of Multilingual Resources on COVID-19

Author(s): Switchboard
Date: March 10, 2020
Topic(s): Digital Inclusion, Health
Subtopic(s): COVID-19
This blog post contains fact sheets, posters, multimedia resources, and links to live updates in multiple languages about COVID-19, its symptoms, and how to prevent it. Key CDC resources are listed first, followed by materials from other sources organized by type (sources include federal, state, and local government agencies, and selected nonprofit organizations).
People sitting at table

Guide: Overcoming Barriers to Adult Education: Strengths-based Strategies for Effective Enrollment and Retention

Author(s): Switchboard
Date: September 6, 2019
Topic(s): Adult Education, Digital Inclusion, Employment, Financial Capabilities
Subtopic(s): English Language Skills, Job Readiness
Education and learning are important to all people striving to attain their goals life. For refugees and other ORR-eligible adults, it is essential to rebuilding a stable and fulfilling life in the United States. As such, many organizations that serve refugees are striving to help their adult clients continue their education, including English Language Proficiency …

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