We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search yielded 42 result(s).

Archived Webinar: Trauma-Informed Care: Movement Towards Practice

Author(s): Switchboard
Date: January 15, 2020
Topic(s): Case Management, Cultural Awareness, Mental Health and Wellness
This webinar was presented by Beth Farmer, Senior Technical Advisor, Safety, Education and Wellness, IRC and Sasha Verbillis-Kolp, Consultant, Sasha Verbillis-Kolp Consulting Services.  Refugee service providers work with individuals and families who have experienced significant trauma. This webinar gives key insights on defining trauma-informed care within the refugee context and adopting trauma-informed practices on the …

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Blog Post: 5 Tips for New Employment Staff

Author(s): Switchboard
Date: July 2, 2019
Topic(s): Cultural Awareness, Employment
Congratulations on becoming the newest member of the employment team! Helping clients obtain employment and advance in their careers is challenging work, but also extremely rewarding. Here are some tips to help you navigate the day-to-day work and succeed in your new role. 1. Introduce Yourself Your manager will introduce you to the coworkers you …

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Archived Webinar: Building a Culturally Informed Network of Refugee Mental Healthcare Providers

Author(s): Switchboard
Date: June 13, 2019
Topic(s): Cultural Awareness, Mental Health and Wellness
This webinar was facilitated by Isabelle Darling, Clinical Mental Health Lead, Gulf Coast Jewish Family and Community Services. This webinar is targeted towards service providers responsible for referring clients to mental healthcare providers and towards those mental healthcare providers themselves.  By the end of this 90-minute session, you will be able to: Recognize and distinguish …

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Guide: Building a Culturally Informed Network of Refugee Mental Healthcare Providers

Author(s): Switchboard
Date: June 11, 2019
Topic(s): Cultural Awareness, Mental Health and Wellness
Many of us move between several cultures throughout the day, often without thinking about it. We may not always engage with others about the experiences of our cultures, but when working with refugees, culture is an essential component of understanding our clients as whole people. This information guide offers suggestions aimed at refugee service providers …

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E-learning: Introduction to Working with Interpreters

Author(s): Switchboard
Date: May 29, 2019
Topic(s): Case Management, Cultural Awareness
Subtopic(s): Interpretation
This module is intended for providers who are new to working with interpreters. It is the first of two Switchboard e-learning modules on this topic. After completing this module, we recommend you complete Overcoming Challenges in Interpretation. After completing this 20-minute module, you will be able to: Define key terms related to interpretation; Describe the interpreter’s …

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Guide: Somali Refugee Health Profile

Author(s): Centers for Disease Control and Prevention (CDC)
Date: August 9, 2018
Topic(s): Health, Mental Health and Wellness
Subtopic(s): Country Guides
This refugee health profile from the CDC provides detailed information on Somali refugees including their background, priority health conditions, population movements, healthcare and diet, medical screening of U.S.-bound refugees, and health conditions to consider during post-arrival medical screening.

Guide: Cultural Backgrounder: Refugee Families from Somalia

Author(s): Bridging Refugee Youth and Children's Services (BRYCS), Head Start
Date: July 16, 2018
Topic(s): Child, Youth, and Family Services
Subtopic(s): Country Guides
This guide provides general cultural information on refugees and cultural groups from Somalia. This resource provides basic information to help staff begin discussions with families and communities. 

Guide: Cultural Backgrounder: Refugee Families from Iraq

Author(s): Bridging Refugee Youth and Children's Services (BRYCS), Head Start
Date: July 16, 2018
Topic(s): Child, Youth, and Family Services
Subtopic(s): Country Guides
This guide provides general cultural information on refugees and cultural groups from Iraq. This resource provides basic information to help staff begin discussions with families and communities. 

Guide: Cultural Backgrounder: Refugee Families from Burma

Author(s): Bridging Refugee Youth and Children's Services (BRYCS), Head Start
Date: July 16, 2018
Topic(s): Child, Youth, and Family Services
Subtopic(s): Country Guides
This guide provides general cultural information on refugees and cultural groups from Burma (Myanmar). This resource provides basic information to help staff begin discussions with families and communities. 

Guide: Cultural Backgrounder: Bhutanese Refugee Families

Author(s): Bridging Refugee Youth and Children's Services (BRYCS), Head Start
Date: July 16, 2018
Topic(s): Child, Youth, and Family Services
Subtopic(s): Country Guides
This guide provides general cultural information on refugees and cultural groups from Eastern Nepal (Bhutan). This resource provides basic information to help staff begin discussions with families and communities.