We have curated a multimedia library of content developed both by Switchboard and by former ORR-funded TA providers. You can browse the library by resource type, view a full list of uploads, or use the search area to access content by topic, author, year, and more.

Your search for Guides yielded 164 result(s).

Guide: A Rainbow Retrospective: Reflecting on best practices and successes from the field

Author(s): Heartland Alliance
Date: July 10, 2013
Topic(s): Case Management, Community Engagement, Employment, Housing, Organizational Development
Subtopic(s): Partnerships
This guide includes information on creating safe spaces, forming community, collaborating with external partners, case management services, housing, employment, leveraging support from LGBTQI+ communities, and engaging communities of faith.

Guide: Anti-Bullying Instructional Resources

Author(s): State of New York Bureau of Refugee and Immigrant Assistance (BRIA)
Date: February 26, 2013
Topic(s): Child, Youth, and Family Services, Mental Health and Wellness
Subtopic(s): Child and Youth Education, Child and Youth Wellbeing
This guide is part of the New York State Welcome to Our Schools (WtOS) program, designed to ease the transition of refugee children into elementary and secondary schools and to empower their parents to be effective partners in the education of their children. The guide provides background on refugees and bullying, when bullying may be …

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Image stating Welcome with school supplies

Guide: Welcoming Refugee Students – Guides for Classroom Teachers, School Nurses, School Administrators, School Counselors, Peer Mentors, and Parents

Author(s): State of New York Bureau of Refugee and Immigrant Assistance (BRIA)
Date: February 26, 2013
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education
These guides are part of the New York State Welcome to Our Schools (WtOS) program, designed to ease the transition of refugee children into elementary and secondary schools and to empower their parents to be effective partners in the education of their children. The audience-specific guides include content about refugees and their past education, along …

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Guide: Child Maltreatment Prevention Curriculum

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: February 8, 2013
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Wellbeing
This training curriculum was developed by BRYCS in an on-going effort to ensure the safety and promote the well-being of unaccompanied undocumented children in the custody of the Office of Refugee Resettlement / Division of Children’s Services (ORR/DCS). The curriculum has two parts – Tier One and Tier Two. Tier One covers professional ethics and …

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Guide: Rainbow Bridges: A Community Guide to Rebuilding the Lives of LGBTI Refugees and Asylees

Author(s): ORAM
Date: October 31, 2012
Topic(s): Community Engagement
This manual seeks to improve the resettlement integration model used for LGBTQI+ refugees and asylees by providing community and faith-based groups with the knowledge they need to help refugees build new lives in the United States. It shares ORAM’s knowledge, experience, and observations in partnership with several supportive communities.
Building with rainbow flag

Guide: Rainbow Response: A Practical Guide to Resettling LGBT Refugees and Asylees

Author(s): Heartland Alliance
Date: October 22, 2012
Topic(s): Case Management, Immigration Legal Needs, Mental Health and Wellness
This guide includes information on understanding sexual orientation and gender identity, creating a safe space for LGBTQI+ participants, community integration, and on providing direct services, legal services, and mental health services to LGBTQI+ clients. By acknowledging the unique circumstances under which LGBTQI+ refugees arrive and considering how their backgrounds and experiences will inform each service, …

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Guide: Talking Points: Head Start and Refugee Provider Communication Guide

Author(s): Bridging Refugee Youth and Children's Services (BRYCS)
Date: July 26, 2012
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Education
This guide serves as a tool to provide essential background information on the Head Start and Refugee Resettlement programs that worked together at the community level. The intention of this guide is that it will lead to increased collaboration for the ultimate benefit of refugee children and families. 

Guide: Enhancing the Lives of Older Refugees

Author(s): Older Refugee Working Committee
Date: July 6, 2012
Topic(s): Cultural Awareness, Mental Health and Wellness
Subtopic(s): Behavioral Healthcare, Grief and Healing
This resource aimed at refugee care workers in Australia aims to provide guidance covering four key areas:the individual life experiences of older refugees, loss and grief, the aging process, and the impact of the refugee experience on older age.

Guide: Working Clinically with Traumatized Refugee Children and Families

Author(s): National Partnership for Community Training (NPCT)
Date: May 16, 2012
Topic(s): Child, Youth, and Family Services
Subtopic(s): Child and Youth Wellbeing
This guide explains the effects of war on children and families, including how trauma reactions manifest in children. It includes an assessment to determine what a family needs, with tips on how to build predictors into the assessment process and ask about trauma. Other concepts referenced include community-based services, resilience, strengths-based care, culturally competent care, …

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Guide: Guidelines for Working with Interpreters for Counseling & Health Care Staff Working with Refugees

Author(s): NSW Refugee Health Service, STARTTS
Date: January 1, 2011
Topic(s): Case Management, Health
Subtopic(s): Interpretation
Interpreters are a vital part of providing quality health care for refugees. This guide was designed to provide a helpful overview of things to consider when working with interpreters, tips and approaches to use, and further resources